The Sleep Nanny® Reviews 

We contacted Emma when our daughter was 20 months old after finally accepting that sleep was not miraculously going to get better and realising we needed a helping hand. At this stage, we may have the odd good night but the majority, our daughter was waking on average about 5-6 times a night and sometimes taking a long time to get back to sleep. We were exhausted, both trying to work full time and look after an active toddler. After our first consultation, we were amazed at how confident Emma spoke about ‘when’ she sleeps through rather than ‘if’. We were sceptical at first but the 2 weeks sleep training package with Emma’s support has been the best thing we have paid for since becoming parents. At the start of each stage of the program, we would have a bad first night but within a couple of nights, the change was incredible. We have now completed the two week program and sleep has been incredible. Our daughter maybe wakes and cries out a couple of times but very quickly gets herself back to sleep. Bedtimes now take a matter of minutes and she is happy to get herself to sleep so we have more of an evening together. This has truly changed our lives, and we will always be eternally grateful to Emma for her kindness, support and encouragement. We will recommend this program to anyone we know who is experiencing difficulties with sleeping. Thank you Emma, from the bottom of our hearts.

We used Hayley’s (in person) sleep consulting services in 2022 and we regretted it since. Her method IS the cry-out method. She also said that breastfeeding moms get addicted to breastfeeding (to attach stigma so that you don’t challenge her method when she tells you have to limit night time breastfeeding - which, as I learned too late- results in your baby stopping breastfeeding, even if you didn’t intend for that to happen). Our experience with Hayley is that she will lie to secure her fee. We do not recommend her.

We honestly can’t recommend Emma enough. We used her first with our 11-month-old and then again with our 7-month-old, and the results with both children were amazing. Within just two weeks, we saw such a huge difference.

Emma took such a gentle approach, tailoring her support to each child despite them being different ages and having different needs. Before working with her, both of our children were waking every 3–4 hours throughout the night and would only fall asleep by feeding. Now they settle themselves to sleep independently, which has completely transformed bedtime and our nights.

She was also incredibly supportive throughout the process. Emma was always quick to respond to emails, and the video calls were so helpful for talking through any challenges and making sure we felt confident with the plan.

We’re so grateful for her support and would highly recommend her to any family looking for a kind, gentle and effective approach to improving their child’s sleep.

I am beyond grateful for all the help and advice Emma gave me. I had a baby that would wake up a few times in the night and didn’t nap in the cot. I now have a baby that sleeps all the way through and naps in her cot!
I only wish I had spoken to her a bit sooner and not left it so long!!!

We came to Emma with a very alert baby who couldn't switch off, only contact napping and waking 8-12 times a night with a lot of effort to settle each wake. After just 2 weeks, our 5 month old son settles himself to sleep in his crib for both naps and night-time. With the help of dream-feeds, now sleeps through the night and is also so much happier within himself. We cannot thank Emma, at The Sleep Nanny, enough.

The sleep consultants themselves are kind and knowledgeable, and genuinely want to help families.

However, my experience with the franchise and training side was very disappointing. The expectations set beforehand did not match the reality, particularly around earnings, which felt misleading once inside the business.

The level of support and resources did not justify the ongoing costs, and it often felt more focused on recruitment than on helping consultants build sustainable businesses.

I would strongly advise anyone considering this to do thorough research, ask detailed questions, and speak to multiple current and former consultants before committing.

We had a very positive experience when using The Sleep Nanny. Emma helped us understand our baby’s sleep needs and how her temperament affected her sleep. She was available for support when we needed and offered excellent advice. After a few days of following her advice we started to see real improvements in our baby’s sleep. We’re now getting better naps, longer stretches at night and overall a much happier baby! The Sleep Nanny gave us confidence and we now feel better prepared to tackle any sleep troubles we may face in the future.

What differentiates the Dream Maker Program from other sleep coaching is that it is tailored to your child's temperament and personality. This was the absolute golden nugget that helped our family go from 1.5hr stretches of sleep, to 5hrs and upwards in just 3 days. Time with Emma on the phone was invaluable as she helped fine-tune my understanding of the theory and, more importantly, played a crucial role in giving us confidence to build a strategy to help our son sleep better. Emma is an amazing communicator who understands the stress and exhaustion parents can feel when struggling with sleep. I have absolutely loved working with her through the Dream Maker Program. I would 100% recommend this course!

We are thrilled with the help you have given us in helping our girls sleep. I did not believe it was possible! We have had years on broken sleep and over Christmas we really started to despair. Your support, your ideas and your confidence that we could get control and sleep back has been just what was needed. Calmness has been restored and our whole family is better for it!

I have been with Emma 2 weeks so far and she has our 7 month old sleeping through after a very tricky few months with a previous unsuccessful Independent sleep trainer. I felt so hopeless. The sleep nanny/ Emma has turned it around, she has been a god send. Quick responses , check ins, effective communication, clear instructions and so reassuring. I will forever be grateful. Thank you Emma. X

Kath is absolutely amazing. After using her a couple of years ago to make my son’s bedtime SO much easier (after a few very very hard years with him!), I have used her again in the past couple of months. She has been brilliant, made it affordable for me and helped massively to get my eldest son back on track with his good sleep routine again. Coming to the end of the summer hols, busy times and later bedtimes, I started to struggle a bit again so Kath has stepped in briefly just to bring the routine back in. After a couple of nights, it’s worked again! She’s like the magic sleep queen!!! I absolutely highly recommend Kath 100%, she is an absolute 5* sleep nanny and is so efficient, good with the kids and her routines work every single time! I feel very lucky to have found her 😊 Thank you Kath, so much 🙏 x

I don’t usually write bad reviews, but I feel I have to share my experience to prevent other parents from going through what we did.

We paid £3,000 for the Sleepology package after a consultation with Kath, who then put us on touch with Vicky (Sleep Nanny), desperate to help our 10-month-old daughter sleep better. The package was sold to us as having “guaranteed results” and we were told we would see improvements within a week. After 30 days of full participation, following instructions, sending daily updates, and two overnight visits, we saw no results at all.

During her visits, Vicky mostly observed without offering much practical help. On the second visit she was supposed to guide my partner via a headset, but quickly ran out of things to say. Instead, she told us our daughter had reflux (which multiple medical professionals later confirmed she does not) and at one point suggested cow’s milk protein intolerance, later changing her mind to lactose intolerance — both of which were ruled out by a paediatrician. Advice like “give her yoghurt” and a written report telling us things we already knew felt more like something a health visitor would provide for free, not a £3,000 “guaranteed” programme.

To make matters worse, after raising our concerns over a week ago, we’ve had no reply at all. Communication has simply stopped. For a company charging thousands of pounds to desperate parents, this is unprofessional and, in my view, exploitative.

By contrast, when we realised Sleepology wasn’t working, we found Helen (“Chelsea Nan” on Childcare Uk website, who is an experienced nanny with four children of her own who has looked after countless babies. She came to stay overnight, got involved in our bedtime routine, looked at our daughter’s naps, food, and activities, and gave us hands-on guidance — not just theory. She empowered us with practical tools to soothe and settle our daughter. Within the first night we saw improvements (waking every 2–3 hours instead of hourly), and within three nights she was only waking twice. All for a fraction of the cost.

The difference is night and day: Helen has genuine hands-on experience, whereas Vicky relies on theory and observation. Everything Vicky told us could have been found online.

My advice to other parents:
• Do not waste your money on Sleepology. The “guarantee” is misleading (no refund, only more time, even if nothing is working).
• Look for a verified nanny, maternity nurse, or sleep consultant with proven experience of actually settling babies, not just theory.
• I personally recommend Helen (ChelseaNan on childcare uk who transformed our daughter’s sleep in days.

I feel scammed by Sleep Nanny and would hate for other families to fall into the same trap. Absolutely do not recommend!

Vicky gave a talk at a Mum Club event in Bedford which was insightful and provided a great opportunity to ask questions. I picked up some simple yet really useful advice which already gave us an extra 2 hours sleep from that night!

We call Kath the sleep wizard in our family… she always knows exactly what changes to make (however big or small) to get our babies sleeping better!! I couldn’t recommend her more highly. After working with Kath for our first child, we knew we would want to work with her again for our second child. This time we worked with Kath to help our 5 month old learn to self settle, get rid of the dummy and swaddle, establish a good nap routine, and get him sleeping through the night. Kath is so incredible and it was amazing to work with her again. Kath always takes the time to get to know our baby and their individual needs. Kath’s calm and informative manner gives you so much trust in the process and as a result we were able to achieve all of our objectives. Kath was always on hand to answer our questions and help us make changes in real time so we could see what worked best for our baby. You can really tell that Kath cares about her clients and that translates into the time she takes to help you and the advice she gives you. Once again we are so pleased and truly loved working with Kath! We will definitely be using Kath for any future babies!!

The Sleep Nanny is a fantastic company! Lucy and the team are an absolute dream to work with, professional, knowledgeable, and genuinely passionate about what they do.

Their support and expertise make such a difference, and I wouldn’t hesitate to recommend them to anyone looking for sleep solutions. Highly recommend!"

I started my training in 2025 and I have thoroughly enjoyed being part of the Sleep Nanny Franchise so far. The modules are well taught, providing me with the knowledge and skills I need to become a sleep consultant.

I feel well supported even though I live in a different country to most of the Sleep Nanny's, with an 11 hour time difference. Initially this was a concern for me, however, I have been able to communicate with the team very easily and have been able to attend calls at a time that work for everyone.

I became a Sleep Nanny franchisee about 18 months ago. I had no previous experience in sleep consulting and found the training provided gave me all the knowledge I needed to help families struggling with their children's sleep. The training also covers everything you need to set up and run the business successfully, with ongoing support available when you need it.

Becoming part of the Sleep Nanny franchise has been a game-changer for my business. The support, ongoing training, and advice have been invaluable, and having a group of passionate, like-minded people to turn to has made such a difference. I love being part of this franchise—the guidance and encouragement are truly fantastic!

Joining the Sleep Nanny franchise has massively helped to progress my business. The support, ongoing training and advise has been invaluable and it has made such a change having a group of passionate people to be able to turn to. Thanks so much Lucy!

Making the decision to join The Sleep Nanny Franchise has been the best decision for me and for my family. They have provided me with in-depth knowledge and incredible ongoing support. Thank you Lucy and team!