Slick GorillaReviews 

181
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered the texture comb and styling powder set, and I'm surprised that it was really good as i used a fine toothed comb that caused tangles and didn't close any gaps when i was trying to style my h... Toon meer

Beoordeeld met 5 van de 5 sterren

Great products, great info on website, videos of how to use products and suggestions on hair types is amazing

Beoordeeld met 5 van de 5 sterren

I've recently started using their products and they are so much better than anything I ever had the chance of trying. The hair styling powder last all-day even when getting wet and the clay pomades ar... Toon meer

Beoordeeld met 5 van de 5 sterren

Been using the daily 2 in 1 shampoo and conditioner for a few weeks now and it is so good. My fair feels softer, fuller and cleaner and you can use the product quite sparingly and still get good resul... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel
  2. Cosmetische producten leverancier
  3. Cosmetische producten groothandelaar
  4. Cosmeticawinkel
  5. Cosmeticabranche
  6. Cosmetica winkel

Geschreven door het bedrijf

Slick Gorilla’s mantra is to create the best hair products for the discerning gentleman who wants to look great and survive in the urban jungle…


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

181 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(181)

164 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Happy Boyfriend

Brought as a gift for my boyfriend who hasn't really got a routine in place and he loved it! Really helped with frizz and defining curls. Hoping to buy another set for him soon.

16 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service once a problem was flagged. Thank you Peter.

I contacted Slick Gorilla about not receiving my order 258246 on 27/10. I was pleasantly surprised that I received a response very quickly on same day to say delivery was attempted 16/10. I was away with work at that time but could see on our ring doorbell that a delivery had been made, I emailed back to Slick Gorilla to explain this and I would be in touch once I was home. However once home and on further investigation it turned out the delivery was not from Slick Gorilla but another item for my husband. (all information was detailed on my 2nd email) I have since emailed slick Gorilla a further 2 times to ask for more delivery information 2/11 and again on 6/11 but have received no response. Now feeling very disappointed.

Original review was not great due to lack of communication. However after speaking with Peter from Slick Gorilla within an hour a full explanation of the missing order and a full refund was processed.
I have now changed my rating to reflect fantastic customer service. Thank you.

10 november 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hi Carol,

I’m really sorry to hear you haven’t received your order yet and that your recent emails haven’t been replied to. That’s definitely not the experience we want for our customers.

Please email directly so I can personally look into this for you and get it resolved as quickly as possible.

Thanks for your patience,
Slick Gorilla Team

Beoordeeld met 3 van de 5 sterren

I haven’t yet received the items almost…

I haven’t yet received the items almost a month on - whilst one was an advent calendar I expected the other item to have already been dispatched and with me but I am yet to receive anything and can only presume they’ll be dispatched together soon. Very annoying though but son does love the products.

Update: thanks for your reply(I have edited the rating stars to show my appreciation of response and explanation) I will edit review once the items are received on the week you have now stated.

29 september 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hi Jenna,

We’re really sorry to hear you haven’t received your order yet — we completely understand how frustrating that is, especially when one of the items is time-sensitive like an advent calendar. That’s not the experience we want for anyone ordering from Slick Gorilla.

Just for clarity, we do display several notices during checkout explaining that orders that contain a pre order item are held and dispatched together once all products are back in stock. The product page also stated that dispatch would be w/c November 3rd at the latest.

Even with that information provided, we know delays are still annoying when you’re the one waiting, and we truly appreciate your patience. If you have any further questions or need an update, our customer service team will be happy to help and can look into your order right away.

Thanks again for bearing with us,
Slick Gorilla Team

Beoordeeld met 1 van de 5 sterren

Ordered over 3 weeks ago no delivery…

Ordered over 3 weeks ago no delivery yet sent 2 emails still not received goods

19 september 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hi Jamie,

We're really sorry to hear you haven’t received your order yet and that your emails haven't been responded to. This is definitely not the experience we want for our customers.

Please email me directly so I can personally look into this for you and get it resolved as quickly as possible.

Thanks for your patience,
Peter
Slick Gorilla Team

Beoordeeld met 4 van de 5 sterren

This is for a 6 year old little boy…

This is for a 6 year old little boy with a mass of messy hair. He now looks super cool and loves it. Really good at taming the bed hair before school.
Lost a star due to size of bottle for the price.

4 september 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hi Adele,

Thanks so much for your lovely review. We’re so glad to hear your little one is loving his cool new look! 😎 It's great to know our product is helping tame that bed hair before school.

We really appreciate your honest feedback about the bottle size. We're always looking for ways to improve, so it's helpful to hear.

Thanks again for the support.
Slick Gorilla Team

Beoordeeld met 4 van de 5 sterren

High quality products

High quality products, simple and easy to use website. No issues to report.

1 september 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hey,

Thanks so much for the great feedback. We're really glad to hear you’re happy with the products and found the website easy to use.

If you ever need anything, we’re always here to help.

All the best,
Slick Gorilla Team

Beoordeeld met 1 van de 5 sterren

Non delivery of items

Non delivery of items, took 3 emails over 3 weeks to get refund. Awful customer service

3 september 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hi there,

I'm really sorry to hear about your experience — this is not the level of service we aim to provide. I completely understand your frustration with the delay and the lack of communication.

If you're open to it, please reach out to me directly so I can look into what went wrong and ensure it doesn’t happen again.

Thank you for your feedback, it helps us improve.

Peter
Slick Gorilla Team

Beoordeeld met 1 van de 5 sterren

No delivery of product

Despite messages to Slick Gorilla - I’ve still received no product after waiting 3 weeks - the emails whilst acknowledged, no action is taken.

2 september 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

We're really sorry to hear that your order hasn't arrived and that your experience so far hasn't met expectations. This definitely isn't the level of service we aim to provide.

To help us resolve this as quickly as possible, could you please email me directly at with your order details? I'll personally look into this and make sure it's sorted for you right away.

Thank you for your patience, and again, we apologise for the inconvenience.

Beoordeeld met 3 van de 5 sterren

The scent is Terrible but the product is good

I bought a sea salt spray and a clay pomade.They both worked really well,it’s so good for volume and texture.However,The scent of the products are terrible,the sea salt spray smells like stinky seafoods in your head.If you are looking for a good smelling product don’t buy this.

14 mei 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Thanks for your feedback – we’re really glad to hear you liked how the Sea Salt Spray and Clay Pomade performed in terms of volume and texture.

Regarding the scent – the Sea Salt Spray definitely shouldn’t smell like seafood. That’s not the intended fragrance at all, and it sounds like there may be an issue with the bottle you received. We take quality seriously, and we’d really appreciate the chance to look into this further.

Please drop us an email at support@slickgorilla.co.uk so our team can help resolve this for you directly.

Thanks again for your review and for choosing Slick Gorilla.

Best,
The Slick Gorilla Team

Beoordeeld met 5 van de 5 sterren

Their bleaching kit

Their bleaching kit is in stylish packaging more importantly it's death simple and effective to use. Using it right now the third times. Very pleased with it. I have light brown hair at front and turns into dark brown at the back but it works evenly well.

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great products. Slow customer service reponse

Updated my rating based on the fact that on the back of my initial review, I was contacted direct and the refund was delivered the same day. It is frustrating that it took so long to get to this resolution but the reaction has led to me feeling better about the experience.

Bought two sets. Had to chase after a week where they were. Turns out they weren't shipped. Eventually sent one of the two products. The communication from them was poor and contradictory, I had to constantly chase. Took a long time to get a refund.

The products I got were great however customer service let down the overall experience with the brand.

29 mei 2025
Review zonder uitnodiging
Logo Slick Gorilla

Antwoord van Slick Gorilla

Hi,

Thank you for your feedback, and we're sorry to hear about the issues you've experienced.

Could you please send your order number to support@slickgorilla.co.uk so we can review the situation in detail and ensure everything is resolved, including your refund.

We’re keen to make things right and appreciate you bringing this to our attention.

Best regards,
The Slick Gorilla Team

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