We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Bought a transparent iPhone 14 pro max case, and it is made out of cloudy plastic like those used for food storage. These won't turn yellow because its already not transparent. It is milky and looks t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

⭐️ Very disappointing customer service — avoid. I purchased these cases around a month and a half ago, and I have been trying to resolve an issue with their quality ever since. I purc... Toon meer

Beoordeeld met 1 van de 5 sterren

I have been using SLimcase for my Iphone13 almost 1 month. The worst cheap quality, an over-prised cover I have seen ever. You need to protect this cover, the cover cannot protect your mobile.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Its a case i was always looking for which doesn't hide phone look and feel, after several cases landed to this. Its perfect fit and customer support is awesome. Initially receive wrong case for S21 bu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Geschreven door het bedrijf

The Invisible Protective Case for everyday bumps & drops, designed in Singapore. Our cases are designed to keep the original touch & feel of your phone.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

141 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,1

Alle reviews

(141)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

JUST PLASTIC NOTHING SPECIAL. BUY AT YOUR OWN RISK!

(Iphone 13 pro max).It took 7 days before it gets delivered. I chatted the seller to get an update of who will be the third party courier that will deliver my order but the seller isn't helping. They will just advise you that they will follow up with the management but still no update for days. 7 days after Then my order arrived, charged once using magsafe charger and it starting to scratch. This case is just plastic nothing special. It scratches easily. It hasn't been 24 hours of using it but it got a lot of scratches. I am very careful and oz with my phone. This doesnt give any justice given that its expensive case. Chatted the seller about this but they just seen my messages. BUY AT YOUR OWN RISK!
UPDATE:
They saw my review and ask me if i could change it. Lol, no way! i want people to know how faulty their product and how lousy their cx service is. So Ive decided to replace the transparent case to a pro version and added extra cash as they can only replace the same item i ordered. 5 days later it arrived and to my surprise, they sent me an Iphone 13 pro case when i requested for a iphone 13 pro max! I chatted the seller right away and as usual, the seller was unapologetic. I am so disappointed! If you are planning to order, think multiple time if its worth it considering that the product is too pricey, bad cx service and the stress!

6 februari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Our customer service was able to assist you with this. If there’s anything else we can do for you, please don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Great product and services

Great fit for my 12 Promax, would defo buy one for my misses

19 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you so much for your feedback. Great to hear you're enjoying the product. ❤️

Beoordeeld met 1 van de 5 sterren

Please do not fall for the trap

Please do not fall for the trap. The cases are thin, but not really transparent. They are extremely scratch prone...
I ordered for my galaxy s22 ultra and changed the cover after a week... even after i sent lics and raised a complaint, their reply was that its not scratch proof... and tat its plastic.. not worth 1.8k

16 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We’re sorry you weren’t satisfied with our product. We will take your feedback into consideration for future product improvements. Thank you for taking the time to post your review!

Beoordeeld met 5 van de 5 sterren

Great case

Great case. Great customer service

25 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you so much for your feedback. Great to hear you're enjoying the product. ❤️

Beoordeeld met 5 van de 5 sterren

Kudos!

Product is of great quality. Really Slim and comfy. Customer service are of one of a kind. Kudos to these people! High Five!🤞🤞🤞

23 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for giving our product a try and leaving us such a wonderful feedback! We are happy to meet your expectation! 🤞🤞🤞

Beoordeeld met 1 van de 5 sterren

Slimcase sucks!

Ordered Dec 20 and have been seeking for shipment updates since then, but to no avail. Good thing I had my order cancelled and got the full refund last Jan 13. Imagine getting no updates regarding your order as to the whereabouts? Slimcase sucks!

12 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We are deeply sorry that this happened. However, we can say that this is not how we usually do business. We are happy to offer you a discount code in your next order with us. Hope that we can keep you as a customer.

Beoordeeld met 1 van de 5 sterren

I don't recommend this brand!

I bought a Slimcase cover for my green iPhone 11 Pro Max, in Frosted White, because on the website the image that appears is of a light white that shows the color and the Apple symbol. In reality, the cover I received is completely white, with about 90% opacity which makes it impossible to read both the color and the symbol. I wrote to the customer support to complain about what happened, because I based my purchase on the images on the site, they claimed that the cover is like this and that the symbol is not seen (the images on the site show something totally different) and sent real pictures of iPhones to try to corroborate the theory, but in all of them there is no reading, in other words, the same thing happens and what I claim is that the images they have on the site mislead the customer by showing a much lighter opacity.
I made contact on the day I received the cover (14/01/2023) and they said they would not exchange it, i.e., the 14 day warranty is a way to entice the customer, because in reality it is useless.
They gave me a solution to get another cover, this time totally transparent, for 5.95€. I asked for pictures, just as they had sent me for the previous answer, to ensure that this time the cover worked and until today I have not heard anything more. I'll be just one customer complaining in millions, but I would like to see my issue resolved.
For all that I describe above, I do not recommend this brand at all.

In response:

It's amazing how they try to throw sand in customers' eyes. You only replied to me the first time I contacted you. I have always been the one to contact you 3x more to try to resolve the issue and never got a response to those requests. I would like to see this resolved, but I'm honest that after the comments I read here the hope is almost zero.
Anyway I'm still waiting.

14 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We are sorry to hear that you were not happy with your product experience. Our customer service was able to contact you several times but got no reply. We look forward to hearing from you and correcting this issue.

Beoordeeld met 5 van de 5 sterren

Lovely case for iPhone 14 Pro Max

I really don't want something that is bulky for my phone. This slimcase is incredible. Has an amazing feel and my phone doesn't slip out of my hands. The only thing I personally didn’t enjoy is how difficult it is to remove the case everytime I need to clean my phone. Overall good quality phone case for a great price!

18 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for sharing your experience. We value each feedback we receive as it helps us in improving our products and services. Thank you so much for choosing Slimcase!

Beoordeeld met 5 van de 5 sterren

Still a happy customer

This is my second purchase with them. The item was outstanding. Packaging was good. Excellent delivery in Australia. I'm surprised to read some negative comments here, both of my purchases were completely satisfying. Or am I the lucky one?hahahahaha. Still a great company with me so far.

18 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

It is our pleasure to hear your valuable feedback. Thank you so much for choosing Slimcase again. ❤️

Beoordeeld met 1 van de 5 sterren

Never again. Waste of money.

This is a gorgeous case, brand new. But over time, the case gets warped. They've replaced mine but the same thing happened afterwards. It gets so warped that the phone rattles inside the case. I experienced warping Oct 2022. Received replacement Nov 2022. Experienced warping AGAIN on Dec 2022.

They blamed it on heating, putting the phone on a clamp, and all sorts of reasons that are part of normal, day-to-day usage. Any phone will warm up when used frequently, or charged. But they also tell you to NEVER remove the case. So if you've got dust in there, you're screwed. You remove it, it will warp too.

Any other case is better, and much cheaper than this.

Plus if you give feedback or comment on their IG page or their homepage, over time, it gets deleted.

5 oktober 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We’re sorry you weren’t satisfied with our product. We will take your feedback into consideration for future product improvements. Thank you for taking the time to post your review!

Beoordeeld met 1 van de 5 sterren

Company Doesn't Honor Their Refund Policy

After several emails, company refuses to honor their advertised 14 day money back return policy. Buyer beware.

10 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We are extremely sorry that you had such a bad experience with our service. Our customer service via social media was able to contact you with this. We appreciate your feedback and look forward to correcting this issue.

Beoordeeld met 1 van de 5 sterren

Overpriced cases with bad business ethics

I ordered a slimcase for my iPhone 14 pro on September 15th 2022. They kept delaying because stock was not available in India warehouse, however they charged my card on September 15 2022 itself.

Since I got my iPhone after a couple days, I had to get a case from another brand since Slimcase didn't send me my case despite paying for it.

Kept following up, and even after more than 3 months since they charged money for the order, the case was 'not in stock' so they couldn't send my order. I said no issues, send me a costlier variant of the case that fits my phone and is in stock and since you aren't able to send me what I purchased, send me what you have in stock since it's been more than 3 months and you aren't able to deliver what I paid for.

And Slimcase shamelessly asked me to pay the price difference, despite it being their fault that they weren't able to send me what I paid for, for more than 3 months.

Slimcase sells cases for >~17USD, for a case that probably takes then a dollar a pop. Despite such huge margins, they failed to deliver, and acted petty when I asked them to send the item they had in stock because I can't keep waiting forever. How can one interpret such a petty business, will never be buying from them.

In short, I had to buy a case from another brand despite paying to slimcase, had to wait 3+ months and ended up getting a refund after deducting 0.87$ as processing fees.

Ended up waiting 3 months, locked up 23.85USD, and a loss of 0.87$ which they deducted while refunding. Pathetic experience.

4 januari 2023
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We are extremely sorry that you had such a bad experience with our service. Our customer service via social media was able to contact you. We appreciate your feedback and look forward to correcting this issue.

Beoordeeld met 3 van de 5 sterren

Wouldn’t buy again

It’s a great slimcase for your phone but not very durable, scratches super easily and definitely not worth the price. You’re better off getting a case from Spigen or otterbox. Wouldn’t buy again. I’ve also noticed for whatever reason the case is a bit warped.

17 december 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for your feedback. We wish to privately resolve this concern and we'd really appreciate if you can contact us directly via hello@slimcase.co so that we can get this sorted out for you. Hope to hear from you soon!

Beoordeeld met 5 van de 5 sterren

Customer Service & Products

I have only known SlimCase since last year. Only a short period of time yet they made me feel as if I'm a decade customer. Customer Service is 11/10. Product is 11/10. Looking forward to more transactions in the future. Keep it up!!!

Hopefully, soon Cases for other Apple devices will be available :)

17 november 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you so much for your feedback. Great to hear you're enjoying the product. ❤️

Beoordeeld met 5 van de 5 sterren

GREAT PRODUCT / GREAT COMPANY

I ordered my iPhone 14 pro cover and all I can say is wow what an awesome cover it fits perfectly and feels great. The service I received was faultless from the get go. I was able to track my order all the way. I would recommend this company and product to anyone who is looking for a decent cover and one that does not make your phone look bigger and feel bigger. One Happy Customer in South Africa

16 november 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for giving our product a try and leaving us such a wonderful feedback! We are happy to meet your expectation! ❤️

Beoordeeld met 5 van de 5 sterren

Everything on point

Everything on point, great product and great customer support. I ordered the case to Portugal and it took about 18 days to arrive.

7 november 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for taking the time to post your review and for giving us the 5-star rating! Your feedback is appreciated. Thank you for choosing Slimcase!❤️

Beoordeeld met 5 van de 5 sterren

Excellent product and Customer Service

I just want to say that slimcase.co has best customer service ever, besides from always replying on my questions thru e-mail they explain the product very well. They respond excellently and they will contact you for the delivery. Delivery of the product was hands down as well. Thanks for the courier as well who attended to it. I really like the product very slim and it serves its purpose to protect the phone from scratches and dents, definitely a protection that looks like you don’t have a case cause its so slim and snug fit, all in all experience was a 5 star to me. :)

4 oktober 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for sharing your experience! We are happy to hear that you fully enjoyed our services. ❤️

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Value for money. Super customer service.
Always try to satisfy their customers.

Definitely recommended and will purchase with them again in the future.

16 september 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

We greatly appreciate your recommendation. We always strive to provide the best products and services and it is a pleasure to know that you are happy with your purchase with us. Thank you for taking the time to post your review and for giving us the 5-star rating! ❤️

Beoordeeld met 5 van de 5 sterren

I highly recommend Slimcase.

I highly recommend Slimcase.
The price is worth the product and services they give.
The quality of the product is excellent and you can expect what they promise.

I also never expect them to replace my first order and like other reviews they really mean what they promise as long as you provide what they need.

Never doubt to pay and order product like slimcase. They are truly amazing 👏 ❤️

14 september 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

It is our pleasure to hear your valuable feedback. Thank you for supporting us! ❤️

Beoordeeld met 5 van de 5 sterren

Highly recommend although its really…

Highly recommend although its really expensive 😭. The packaging is cute and eco-friendly. The case is so slim that even sometimes it seems to me that I’m grabbing my bare phone hahahaha

5 september 2022
Review zonder uitnodiging
Logo Slimcase

Antwoord van Slimcase

Thank you for sharing your experience! We are happy to know that you love our Slimcase. ❤️

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer