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Beoordeeld met 1 van de 5 sterren

App is a scam. More money taken out than advertised. Half the meditations dont load even though I paid premium. Ai voice content. Its a basic meditation app, nothing psychadelic as they claim.

Beoordeeld met 1 van de 5 sterren

Slowdive is not to be trusted. Please do not subscribe they will take extra unauthorised payments. Its a pity, they have something of value however I cancelled immediately as they took extra unautho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I came across an Ad. It was for slowdive. I was really excited and immediately signed up. I couldn't wait to get started and then want able to get the 'access code' to start. At this point, I have b... Toon meer

Beoordeeld met 1 van de 5 sterren

Slowdive bucht automatisch zweites Mal ab, obwohl ich die enttäuschende App schon nach zwei Wochen kündigen wollte, aber nicht konnte, weil sie in Apple Account (Abonnements verwalten) nicht angezeigt... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg

Geschreven door het bedrijf

Slowdive aims to become a global leader in meditation, offering users an accessible, personalized, and unique experience that blends cutting-edge technology with the ancient traditions of Eastern practices. Our Mission Our mission is to provide people around the world with tools to enhance their spiritual, mental, and physical well-being. We develop products that combine time-tested techniques with innovative technology, empowering everyone to achieve harmony and improve their quality of life.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

198 reviews

5 sterren
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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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1,4

Alle reviews

(198)

74 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don't do it

I came across an Ad. It was for slowdive. I was really excited and immediately signed up. I couldn't wait to get started and then want able to get the 'access code' to start. At this point, I have been waiting over SIX hours. I feel stupid. I'm usually the own feeling everyone else to CHECK TRUST PILOT FIRST! I really wish I had. I totally understand the rating.

23 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

App is a scam

App is a scam. More money taken out than advertised. Half the meditations dont load even though I paid premium. Ai voice content. Its a basic meditation app, nothing psychadelic as they claim.

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unexpected charges and no response to my refund request

I signed up after seeing an advertised price of around $24, just to try the app. However, I was charged approximately $29 after additional taxes/fees were added.

What concerned me even more was that there was an attempt to charge my card for an additional/higher amount, which fortunately my bank declined. I did not expect or knowingly agree to these additional charges.

I submitted a refund request through the company’s stated refund process, but I still have not received a response or a refund.

I would strongly advise anyone considering this service to carefully check the final amount, subscription terms and any recurring charges before entering their card details. I will update this review if the company responds and resolves the issue.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Slowdive is not to be trusted

Slowdive is not to be trusted. Please do not subscribe they will take extra unauthorised payments. Its a pity, they have something of value however I cancelled immediately as they took extra unauthorised money. They could make an honest living however it seems they prefer to rip people off. I will spend time trying to get my money back on principle.

27 september 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

We’re sorry that an unexpected charge left you feeling this way.
It’s very important to us to review exactly what happened. Please send your subscription details and transaction screenshots through the in-app/web chat or to support@slowdive.app, so our team can investigate the charges and help you as quickly as possible.

Additional charges can sometimes relate to subscription upgrade or optional programs such as Lucid Dreams or the Holotropic program, which are selected during checkout and billed separately. We aim to be honest and clear about every transaction.
Once your issue is resolved, we’d sincerely appreciate it if you would consider updating your rating to reflect the outcome.

Beoordeeld met 1 van de 5 sterren

SCAM

SCAM! Made a single purchase and was charged multiple times. Thankfully my banks fraud team caught this one as there were additional attempts after the card was put on hold.

14 september 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

We’re sorry this happened and understand how alarming it is to see multiple charges or further payment attempts after making what you believed was a single purchase. We’re glad your bank’s fraud team was able to flag the activity and help protect your account.
It’s very important to us to investigate what happened rather than leave you without answers. Please send your subscription details and transaction screenshots through the in-app/web chat or at support@slowdive.app, and our team can review the payment history and help resolve the issue as quickly as possible.

Additional charges can sometimes relate to optional programs such as Lucid Dreams or the Holotropic program, which are selected during checkout and billed separately. We aim to be honest and clear about every transaction.
Once your issue has been fully resolved, we’d sincerely appreciate it if you would consider updating your rating to reflect the outcome.

Beoordeeld met 3 van de 5 sterren

Beware of the Confusing Payment Process

UPDATE: Slowdive refunded the $39.98 charge, and I appreciate that they resolved the issue. I’m updating my original review to reflect that. However, I still found the payment process extremely confusing. I intended to purchase the $8.99 one-week access, but I was also charged $39.98 for an additional course that I did not realize I was purchasing, and I did not receive a separate invoice or receipt for that charge. Customer support did ultimately refund the $39.98, which I appreciate. I hope Slowdive makes its checkout process clearer so other customers don’t have the same experience.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Scam! Buy one trail, they charge for another. No sounds as promised— only guided meditation in an AI voice. Ask for a refund and they will tell you they require your “invoice number”, but they had not sent any invoice. Worthless product, overcharges, difficult refund, all designed to wear you out so you just leave your money with them. Scam! Run away!

18 september 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

We’re sorry the experience left you feeling frustrated and disappointed.
Additional charges can relate to optional programs such as Lucid Dreams or the Holotropic program, which are selected during checkout and billed separately. If you didn’t intend to purchase an additional program, we absolutely want to review what happened rather than leave you without answers. An invoice number is helpful, but if you don’t have one, you can still contact us with your subscription details, transaction date, amount, and payment information.

Please reach us at support@slowdive.app so we can investigate and help faster. If your purchase was made through Apple App Store or Google Play, refunds are handled by those platforms as separate billing services, but we can guide you.
It’s very important to us to resolve your issue and be honest and clear about every transaction. Once your case is resolved, we’d appreciate it if you would consider updating your rating.

Beoordeeld met 1 van de 5 sterren

SCAM DO NOT DOWNLOAD THIS AP

I felt for the amazing tones in the ad, so I subscribed for 25 USD. Before I knew, I was charged 3 times, first 25 USD, than 40 USD and at last 75 USD. The ap does not work and the music I liked, is no where to find. This is absolute SCAM, and I feel so embarresed, that I went into this trap. If I write to them, there is no human behind the answer.

5 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Why is there no option for zero or…

Why is there no option for zero or MINUS stars? One should be created especially for this site. I am so dumb....I will never learn!! Why didn't I check here first. DO NOT sign up for this service. Its an absolute scam and getting shot of them is torturous. I have just had 24 minutes on the phone with my bank kicking their dirty, grabby little fingers off my account.
I signed up for the 8.99e service and IMMEDIATLY had 2 x 49.99e and 2 x 25e clawed out of my account.
Im only out the 8.99 - cheap enough lesson to learn but they have the 8.99 now. I have a recurring email every hour on the hour set to visit them and I might increase the frequency depending on how quickly they contact me.
CUT YOUR FINGERS OFF TO PREVENT YOU TAPPING THE SCREEN TO SIGN UP!!!!

10 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is absolut scam..

This is absolut scam... I saw the ad on insta and went for the 12 week supscription for an offer of 25euro.
I was charged 3 times, first 31,24euro and then 49,98euro and last 75euro for i dont know what. And they say we can only help you, if you send your email invoice to us, THEY NEVER SENDT ANY INVOICE......... WHAT THE F....!

9 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Why didn’t I check independent reviews…

Why didn’t I check independent reviews first before downloading. All the responses you see are from AI. No human being is involved with troubleshooting or problem escalation and when AI can not help it resends the previous instructions. It would be funny if it wasn’t so frustrating.

8 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They sell you via ad 14,99€ 1 month…

They sell you via ad 14,99€ 1 month service but additionaly charge 49,99€ for additional programs. I had a conversation with them and got tickets of refund. EU citizens have 14-day instatnt withrawal right.

7 september 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

Thank you for sharing this, and we’re sorry the additional charge was unexpected.
The additional €49.99 charge can relate to optional additional programs, such as Lucid Dreams or the Holotropic program, which are selected during checkout and billed separately. We aim to make these choices and all transactions clear and transparent.

We’re glad you were able to contact our team and receive refund confirmations. It’s very important to us that your case is fully resolved. If anything remains outstanding, please send us your subscription details and refund information through the in-app/web chat or at support@slowdive.app, and we’ll help as quickly as possible.

Regarding EU withdrawal rights, eligibility can depend on the specific purchase and whether digital content or services have already begun with the required consent, so our support team can review the circumstances of your transaction directly. Once everything is resolved, we’d sincerely appreciate it if you would consider updating your rating.

Beoordeeld met 1 van de 5 sterren

I cancelled this app in June 2026 after…

I cancelled this app in June 2026 after getting over charged and now they charged me 49.99$ out of no where!!! this is terrible!

31 augustus 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

We’re truly sorry for the frustration and concern this unexpected charge has caused.
It’s very important for us to investigate exactly what happened. Please send us your subscription details and a screenshot of the charge at support@slowdive.app, so our team can review your account and help you as quickly as possible. Sometimes a charge can be connected to a different email address or account, so having the transaction details will help us locate it.

If the purchase was made through Google Play or the App Store, refunds must be handled by those platforms as separate billing services, but we can guide you through the process.

We’re committed to being honest and transparent about transactions, and resolving this properly is very important to us. Once your issue is resolved, we’d sincerely appreciate it if you would consider updating your rating to reflect the outcome.

Beoordeeld met 1 van de 5 sterren

Scam

I was seeing ads on social media and it looked interesting, so I subscribed for one month for 14.99$. Before I’d even logged off I had two charges on Apple Pay, one for 14.99$ and one for 42.99$. I contacted the company, whose first response was that I had to reply to the message to get a response, after which they refunded the 42.99$ but not the 14.99$. I have not gotten any account information, login details or even confirmation of purchase.

Update: I thought that when I saw them reply it meant they would process the refund, but apparently not. They replied to one of my several emails finally, and said that I would be refunded, but so far there’s nothing posted to my account.

24 augustus 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

We’re truly sorry for the confusion and frustration this caused.
The $42.99 charge may have been for an optional additional program or subscription upgrade, such as Lucid Dreams or the Holotropic program, which are selected during checkout and billed separately. The $14.99 charge corresponds to the subscription you purchased.
It’s very important for us to make sure you have proper access and that everything is correctly resolved. Please send us your subscription details and Apple Pay transaction information at support@slowdive.app so we can investigate and help you faster. If the purchase was made through the App Store, refunds must be handled by Apple as a separate billing service, but we can guide you.

We’re committed to being honest and transparent about transactions. Once everything is resolved, we’d sincerely appreciate it if you would consider updating your rating.

Beoordeeld met 1 van de 5 sterren

L'application fonctionne très mal.

L'application fonctionne très mal.
Plein de bugs .
Pas de réponse de la société.
Les musiques ne correspondent pas à celles de la publicité.

25 augustus 2026
Review zonder uitnodiging
Logo Slowdive

Antwoord van Slowdive

Nous sommes désolés pour ce désagrément. Veuillez nous envoyer les détails de votre abonnement et une description complète du problème à l'adresse support@slowdive.app afin que notre équipe puisse examiner votre compte et vous aider au plus vite.

Nous vous remercions de votre patience et serions reconnaissants de bien vouloir mettre à jour votre avis une fois que nous vous aurons apporté notre aide.

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