Smarter Contact Reviews 70

Don't know them never signed up. Keeps calling every week.

The best thing I can say about this platform, is how they are readily available to help always whether you are at the beginning doing your 10DLC or have been a user for years, I can always get a quick response and they continue to follow up until my issue is rsolved.

Not really user friendly for beginners like me, gotta do it all on your own, the registration, the number refresh, constantly fearing block rates…unstable campaigns and very basic customer service not really helpful when there’s a real problem

We had a critical issue with our Zapier integration, and Ruslan at Smarter Contact completely saved the day. His technical knowledge is outstanding. He responded quickly, first identifying and fixing an issue with the payload type. Even when we discovered more complex data field mapping problems, including a nested variable error and the challenge of linking to the 'County' field, he found a creative, lasting solution. The level of support we received from Ruslan was truly exceptional. Thank you for resolving such a tricky problem for us!

Customer service is always on point and super helpful. Software does what its supposed to with minimal problems and is easy to use for a first time user. I recommend using this if your marketing relies on SMS blasts.

Be aware. Stay away from this company.
They make it extremely difficult to downgrade or cancel your plan, and you may end up being charged when you already tried to prevent it.
Before my renewal date, I attempted to downgrade or cancel through their website. Upgrading takes one click. Downgrading? The same button suddenly redirects you to “Contact Support.” You are blocked from managing your own subscription yourself.
I contacted support before the renewal explaining I wanted to downgrade or cancel unless there was a truly budget-friendly option. Instead of handling the request, I was repeatedly presented with different plans and pricing offers. The back-and-forth continued while the renewal date passed.
I replied promptly to messages, including over the weekend. Then communication stopped — and my card was charged over $800.
Only after the charge did they tell me cancellation must be done “inside the app,” something never mentioned earlier and something that contradicts their own website, which directs users to contact support to cancel.

Smarter Contact has been a solid texting platform for real estate. I actively use it in my business and have referred multiple clients to them. Anytime an issue comes up, their customer service is responsive, knowledgeable, and quick to resolve things. Reliable platform with top-notch support.

I am satisfied with service provider

We’ve had a consistently positive experience with Smarter Contact. The platform’s user-friendly design makes it easy for our team to handle SMS campaigns together, even when things get busy. With intuitive tools, smart templates, and automated follow-ups, we can reach out to contacts faster and keep everything organized. Whenever there’s a question or issue, the customer support team is responsive and kind. Smarter Contact truly helps us stay productive and connected—with less effort and better results.

I’ve been using Smarter Contact for about 6 months, and it has completely transformed the way we manage our SMS marketing. The delivery and response rates are much higher and more consistent compared to the previous platform we used. I especially love that everything is integrated into one system — SMS blasting, CRM, and even calling sellers directly — which saves a huge amount of time and makes our workflow so much smoother.
Adding property details and notes is quick and easy, and their customer support team is very responsive whenever we have questions. I also appreciate that Smarter Contact keeps improving with regular updates. I honestly can’t imagine running our SMS campaigns without this tool now. It’s been a game changer for our business!

Started using Smarter Contact recently and the experience has been great so far. It is really simple to create labels in order to stay organized and track metrics. Being able to make text and calls from the same platform streamlines our process and saves time. Creating templates and campaigns are pretty straightforward and the follow up features are easy to set and let the system do the work. Still trying to learn all the features that Smarter Contact has to offer but it has proven to be a wonderful tool for our land investing business.

Been using Smarter Contact for the past 2 yrs +, seen a huge increase in performance since moving from Launch Control. We've been getting 50% of our deals from text marketing and seeing our best ROI from any marketing channell

I’ve been using Smarter Contact for almost two years and highly recommend it. The platform is easy to use, with clear tutorials and a smooth interface. Their chat support is always quick and helpful, and the results I’ve gotten from my SMS campaigns have been excellent. A must-have for real estate lead generation.

The best marketing platform for small to large operations right now. Great customer service.

With text messaging, voicemail drop (which I think is currently unavailable but should be up and running within the week), and now a dialer as well, you can really do it all. I’m still trying to figure out how to work a good flow, sending texts to all the mobiles and putting the landline in a dialer along with the mobiles that didn’t respond to text. I would love some more insight and will definitely be exploring more training on those things.

Clean and fast interface along with speedy customer support. They deliver as promised!

Doing business with Smarter Contact has really changed my whole business model. The amount of off market leads and deal flow it has added has truly been a game changer. No more wasting hours on end on cold calling, Smarter Contact generates leads in my sleep. I can wait to continue using them!

Smarter Contact has been a game-changer for my business. The delivery rate is solid, replies come in fast, and the platform is super easy to use. Way better than other SMS tools I’ve tried — highly recommend it to anyone in real estate.

Its easy to use, compared to launch control. Ive went through 3 different companies and Smarter contact helps achieve my sales goals and client expectations. For example the Templates make life easier and the ability to register new phone numbers and access different area codes and markets.

I’ve had nothing but positive experiences with Smarter Contact. The platform is reliable, fast, and very user-friendly. It’s made contacting and organizing leads seamless, and I’ve noticed a real difference in engagement and conversions since using it. What really sets them apart is the support team—they go above and beyond to make sure everything runs smoothly. If you’re in real estate or any business that needs effective outreach, Smarter Contact is absolutely worth it.