9 year patient review
Nine years as a patient at Smile Solutions. Within two weeks of my last appointment, an orthodontist identified serious pathology within minutes. Three independent specialists have since confirmed conditions across three teeth that went unidentified throughout my time as a patient, one of which cannot be saved. I lodged an AHPRA complaint. Smile Solutions' response was to offer a complimentary clean, conditional on signing a waiver. Costs to date exceed $4,900 with a further $15,000+ ahead. I cannot recommend this practice.







