SmoothRed Reviews 

Ryan and Carolina worked hard to ensure that our trip to Reims was exactly what we wanted. From finding a hotel in the perfect location, to arranging champagne tours and tastings and recommending restaurants. Carolina dealt with all requests for amendments in a positive way and I never felt that I was being a nuisance. Our guide for the tour of three champagne houses was exceptional. We all felt is was a wonderful experience and allowed us to create more amazing memories. Would I use SmoothRed again - absolutely.

Marjorie and Chris were amazing to work with. Our traveling from city to city went extremely smoothly and we had all the documents and tickets we needed in the app! We had a credit at a hotel to utilize during our stay, when we left the hotel accidentally charged us. I told Marjorie about it, and that same day, the hotel fixed the balance on my account! Our tour guides were amazing and super knowledgeable! Amazing trip!

2nd time using SmoothRed - Excellent

We've used SmoothRed for a trip last year to Burgundy and the Loire valley and used it again a couple weeks ago for a trip to the Douro and Porto. In both cases they were well organised and enjoyable tours with some very personalised experiences.

On our recent visit to Portugal we were able to have some excellent personal tours of smaller wineries with some excellent wine and some great hospitality.

The team at SmoothRed did a great job in particular as we had a last minute change as one of our party could not join us and modifications needed to be made last minute. Everything went off without a hitch.

I would definitely recommend them and use them again.

Our first time using Smooth red, what a wonderful experience.we were able to bespoke our trip and was everything we hoped it would be.

I would highly recommend

Como Le Montrachet, newly refurbished, excellent suite, special restaurant with a very extensive wine list including Romani Contee La Tâche.
Alexander, our guide was brilliant, entertaining with a very extensive knowledge of the complete process of growing through to bottling and a good knowledge of vintages and tastes.
The best wine we sampled was:
Chateau Trapet Grand Cru Chambertin 2008 - bought 3 bottles, now safely stored in our cellar along with several cases of assorted Chardonnay and Pinot Noir.

Carolyn and I send our thanks for arranging a very special couple of days,
Robert.

We had a fabulous trip to the Rioja region of Spain thanks to the superb itinerary developed by the Smooth Red team. Beautiful hotels, a very knowledgeable and entertaining guide, fabulous Bodegas selected for wine tasting and a wonderful lunch in a Michelin starred restaurant. The communication throughout the whole booking process was excellent and the app is a great resource. I wouldn’t hesitate to recommend them.

Sincere thanks to everyone at SmoothRed for a wonderful trip! We truly enjoyed all the activities and hotels in London, Cambridge, and Bath. All of the tour guides were exceptional, and we loved the accommodations. There were so many memorable parts of our trip, including the freedom to explore; the suggested activities; the scheduled events, including private, expertly led tours; the professional and safe car rides; outstanding accommodations; and reservations at restaurants we wanted to dine at. The SmoothRed team quickly remedied any unexpected hiccups, such as alternate transport after our train unexpectedly stopped. The SmoothRed app was great and easy to use. We look forward to working with SmoothRed again for future trips!

We had a really wonderful trip with SmoothRed, and would definitely use them again. They put together a great trip, and were very responsive when we had questions or wanted to make changes. Their app is super easy to use and made things super simple for us while in France.

Words cannot express my gratitude for the incredible professional job Chris and Laurianne did planning our trip to Amsterdam and Scotland. Every single detail was seen to... from the chauffeurs to the private guides, to the dinner reservations, to the fabulous hotels! I gave them a budget and they came in under budget with wonderful accommodations and dinners. I loved the way they put together the entire itinerary, then gave us choices and asked for suggestions to finish the details. My daughter-in-law loves bookstores and libraries and they made sure to include stops just to make her smile! The private guided chauffeur trips were so much fun! We loved not having to drive on those days, especially on the day of the Whiskey Trail adventures and the tour of the entire Isle of Skye. We're looking forward to planning another adventure of a lifetime and will ask Chris and Laurianne to plan the whole thing. The hardest part will be deciding where they should take us next!

This was our 4th trip using SmoothRed. Each trip they get a little better tech on their app. This trip was flawless through this wine region. They have some of the best wine guides along with contacts for cooking classes, hotels, shuttle drivers and dining in the business. Their continuous contact via the app is very helpful and stress free.

They are the best in the travel business.

I discovered SmoothRed as a result of an online search for “ custom, luxury tours of Ireland and Scotland.”

I was directed to a site that required me to submit some information regarding travel plans and within a day I got a telephone call from Chris at SmoothRed.

I’ll abbreviate the process by summarizing that SmoothRed put together a private tour of Ireland and Scotland for my husband and me that we will treasure for the rest of our days.

They coordinated private drivers, reservations at spectacular hotels, memorable tours and unforgettable activities throughout our travels.

They made some reservations at recommended local restaurants as well.

The entire planning process and throughout our itinerary, the staff at SmoothRed were professional, responsive, friendly, and knowledgeable. They also provided a customized app with every daily detail of our trip including reservation information, drivers names, numbers and arrival detail, tour guide names and numbers, any and all information pertaining to our trip was at our immediate disposal.

I highly recommend SmoothRed if you want to plan a customized tour of any part of Ireland and the UK.

SmoothRed (Chris Rigge and Andreea Rotaru) listened to our wish list of things to do and see, while keeping our age, health and finances in mind and the result was the trip of a lifetime and memories we will cherish forever. My husband and I were impressed with their attention to detail, organization, constant communication with us and quality of customer service. Our 24-day itinerary was planned out hour by hour, day by day with all applicable tickets/admissions/reservations secured in advance. The tour guides and chauffeurs they employed for our use were outstanding/top of the line, as were the accommodations. It was our first time to use SmoothRed and we would give them the highest rating and recommend them highly. It was a pleasure working with them. Shelia Ross

We had a great trip. All the Hotels were great to perfect.
Hotel Le Pavillon des Lettres in Paris was perfect. Each night after touring we were able to sit in the foyer, have a snack and a cocktail to unwind before heading to dinner. The dinner cruise on the Seine River was a great start to a great vacation. Our tour guide for the Le Louvre and our walk through the Latin Quarter was fabulous. She was very informative and the pace was just right.
Versailles bike tour was a lot of fun. Lunch by the pond with the goodies we purchased at the market was very enjoyable. Our guide OJ, was a lot of fun and he explained the history in a fun easy way to understand.
The highlight for me in Paris was Normandy. Antoine Muriel our guide for the two days was fabulous. What passion and knowledge he has for what took place for D Day to happen. It was a big eye opener for me. And Mont Michel! What can you say, how did they build that is amazing! The Hotel Villa Lara was beautiful, and walking distance to the town strip as I call it.
One thing I would have changed was to stay in Portofino longer! I would have loved to stay there a couple more days. The hotel was gorgeous, our sea front view rooms were fabulous. Just not enough time to really enjoy the flavor of the town.
Florence Hotel Orto De Medici was very nice. Nicholas our tour guide was fantastic. Again a very knowledgeable and compassionate guide. You could feel his heart in every word he spoke.
Sebastien our driver to Tuscan was amazing. I don’t know how they drive there but they do and do it extremely well. Our visit to Badia a Passignano cellars was educational to say the least. The meal, the wine and the service was exceptional. Hotel Athena was very nice with one exception. The bathtub did have mold in the shower (if needed I do have a photo). Otherwise, it was very nice as I said.
Our wine tours in Chianti were great. We enjoyed two that were set up, but were too tired to make the third one. Cispiano Wine Farmhouse was great, we learned even more about wine and the spices used in wine making. Definitely a gold mine for people who want to learn about wine.
On to Rome. What can one say, it is a city all its own. Terrace Pantheon Relais Hotel location was fabulous as well as the hotel accommodations. Vatican, Sistine Chapel, St Peter’s resting place, and of course the Colosseum were all a site to see. Our guide again did a fabulous job explaining things to us.
To Sorrento by train! That was a fabulous way to go, very impressive, and fast. The Grand Hotel de la Ville was exquisite! We enjoyed our balcony sea view room very much. Again all the tours were great. The all-day boat tour was the best way to end our trip. The Mediterranean Sea and the Amalfi coast are beautiful, the clearest blue water I have ever seen, and to swim in it! What more can you do!
Summer, you and all the Smooth Red team made it a great vacation for us. Thank you!

SmoothRed did an absolutely amazing job of constructing a trip suited exactly to our preferences.  The entire trip was executed without a single hitch, even with multiple forms of transportation involved and many transfers.  We cannot imagine putting together a customized vacation without using SmoothRed again!

Terrific experience working with SmoothRed! They are so professional and beyond helpful in planning the trip and keeping you informed all during the trip. I will use them again and highly recommend them to all my friends!!!

We did a couple of nights in AIX, with a wine tasting across three vineyards. We had a great day, and the tour guide was a lovely bloke and we were well looked after. SmoothRed were very communitive throughout and organized a wonderful day wine tasting. The first vineyard (Chateau la Verrerie) was exceptional and produced fantastic wines. The service provided was to a very high standard, with first class transport to and from the airport, and vineyards. The customer service team was fantastic and any queries or questions i had were picked up promptly. Only minor criticism is a 7 course tasting menu was arranged and no mention of what it involved was said prior. Ended up being 5 courses of shellfish which my Wife isn't a fan of. The restaurant were very accommodating and it was replaced with a second more varied menu, but this could have been sorted prior had it been mentioned. Still this wasn't enough to dampen what was a great experience, and partially my fault for not asking the question. I will certainly be using SmoothRed for my next wine tasting, and thoroughly recommend them :)

Jack was brilliant and worked hard to creat a super bespoke package. Professional and personable throughout.

The 3rd time we have used SmoothRed for our Wine/ Champagne tasting experience and each time it has been well organised down to the last detail. Great knowledge on Vineyards and Local Restaurants to complete the experience.

We used SmoothRed for the first time this year, and were delighted with the results. They helped us plan a trip to the south of France, and adjusted the schedule as required during the planning. Once we went on the trip, everything was seamless - the hotel, guides and wineries were all excellent and everything was seamless. We almost felt guilty about how easy everything was - our schedule was planned, and the app is perfect for keeping track for what was next. We are looking forward to using SmoothRed again in future!

This was our second trip using SmoothRed. Last year they planned a wonderful trip for us in southern France. This year we used them for a 16 day trip from Genoa to Milan, traveling through Tuscany and ending with visits to Lake Garda and Lake Como. They customized a trip to our specifications, were super responsive to questions we had, and made changes on short notice to our itinerary. Their team is super knowledgeable. Following our trip, they set up a call to gather our feedback about the trip. How many companies do that anymore!? All our drivers and tour guides were top notch. Using SmoothRed not only allowed us to visit all the places we wanted during our trip, but they made the trip seamless and worry free. We will definitely use them for another trip in near future. I have already recommended SmoothRed to five of my friends!