SmoothSale Reviews 

402
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy to write this review. My contact was with Adam ( Helfenbein) who was excellent. It was all very professional and Adam gave me very clear information and was also understanding of my s... Toon meer

Beoordeeld met 5 van de 5 sterren

Cam has been absolutely amazing with me and my partner buying our first home. Extremely responsive and helpful. Always keeping us in the loop and explaining what’s going on and what’s happened next et... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a great experience dealing with Smooth Sale. Josh was professional, friendly, and very helpful throughout. He kept things straightforward, communicated well, and made the process easy. Based on my... Toon meer

Beoordeeld met 5 van de 5 sterren

Cam in the team is doing a great work ! My purchase situation is very complicated but Cam has been very patient with me and guided me through all the difficulties. What a great experience !

Bedrijfsgegevens

  1. Vastgoedinvesteerder
  2. ook in
  3. Eigendomsbeheerder
  4. Makelaardij
  5. Taxateur onroerend goed
  6. Veilingmeester onroerend goed

Over SmoothSale

Geschreven door het bedrijf

Get An Instant Cash Offer

Have you been looking at different ways to secure a fast house sale? Do you want a great price on your home without the stress of the open market? Would you like a chain-free property sale? In that case, you’re in the right place! SmoothSale are one of the UK’s leading cash house buyers, meaning we have the funds to buy your home today. Click above to receive a free no obligation Cash Offer for your property.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

402 reviews

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4,8

Alle reviews

(402)

98 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you

I would like to thank Eimeren who has been very proactive in dealing with the admin requirements during the time I have been dealing with Smooth Sale.
Eimeren has been very proactive in her roll, she has quickly responded to any questions and having acted on the email she has quickly responded with answers or whatever else is required having given her replies. She is a credit to the Company and I have personally thankd her and made her aware of how glad our time thus far has been. I have every confidence that the remainder of our time will continue in the same way. Eimeren I truly thank you.

30 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and efficient.

The responses of everyone involved at SmoothSale were always prompt, friendly and efficient. I would recommend their services to anyone considering appointing SmoothSale to assist in a property sale.

30 oktober 2024
Beoordeeld met 5 van de 5 sterren

If I was selling another house…

If I was selling another house Smoothsale would be the first people I would ring. From start to finish I found all whom I dealt with to be very efficient, friendly, and nothing was too much trouble. Even if they were busy on the line when you rang them they would ring you back as soon as they possible could. I would give them 10 stars not five. Ben, Dan, Fil, Sophie are all but a few I can say are a credit to the company.

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As I needed to sell my home quickly

As I needed to sell my home quickly, I invested my time with smoothsale. I spoke to a polite gent called Ryan. Great service, answered all the questions I had, the sale of my property couldn’t have gone any smoother. Very attentive Ryan. I was a little sceptical at first having a sale fall through on my property which knocked my confidence, but Ryan gave me the confidence back, I can’t thank him enough! Credit to your company!

15 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kind and Helpful

Amy was very kind and helpful and guided through this unfamiliar process. She kept us regularly updated and was always friendly and polite. We wouldn’t hesitate to recommend SmoothSale to others and, in particular, Amy. Thanks for a great service

16 oktober 2024
Review zonder uitnodiging
Logo SmoothSale

Antwoord van SmoothSale

Thank you very much, we are glad Amy managed to help guide your through the complicated process of selling a property. We will ensure this is passed on to Amy and the rest of the team.

Jack

Beoordeeld met 5 van de 5 sterren

Smooth by name Smooth by nature

Excellent service from an excellent company. With a special mention to Amy who helped make the onboarding process as simple and smooth as possible as it was my first time selling a house. She was always at the other end of the phone to answer any questions and I was kept informed through every step of the process.

I would highly recommend Smooth sale

27 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreliable, misleading

Despite filling in the on-line form with ALL details including the price of our property, (the website does not mention a price limit... even when you fill your property price in) AND having a telephone conversation with one of their 'Property Specialists' followed by an email saying the following..... Enclosing your Cash offer.... I am pleased to be able to offer you a cash price of £xxxxxx when we rang back to accept we were told that the necessary forms would be emailed in 3 or 4 mins. 24 hours later, nothing had arrived. Phoned again, the two people I had dealt with by then were not available, yet another person would ring me .... he did.claimed to be the MD after saying one of the Directors. To tell me the first person had made a mistake... he was quite new and they did not buy property at our price level. ....this new person according to LinkedIn had been there almost 18 months! So having raised our hopes, and given us confidence to start talking to a vendors agent for our next property, we were just told the above and that was it! Sorry...nothing else. After a heated conversation we were offered 'a few hundred pounds' by way of apology, as long as we didn't leave a bad review. I would never touch this company again. No confidence in them whatsoever.

15 oktober 2024
Review zonder uitnodiging
Logo SmoothSale

Antwoord van SmoothSale

Dear Mr Lawry,
First of all, a sincere apology for the mistake we made. You contacted us via our web form for an offer on your property. A beautiful detached 6 bedroom house on the market for £1.4million.
One of the property specialists Charles contacted you on Friday 11th October to discuss the property and our services, explaining the percentages of market value that we offer, and worked this out with you based on your listing price and emailed this over to you, explaining this was subject to valuations and a legal check. The call lasted 7 minutes.
You then came back to us after the weekend to accept the offer, we immediately picked up on the mistake that had been made being that the property is too high value (£1.4 million), apologised about this along with offering you a goodwill gesture as an apology for your time taken.
It was clear from the email that was sent (and surely by the fact the call lasted 7 minutes) that this was an indicative figure and was not set in stone.
I think it's reasonable to say nobody can buy a £1.4 million property based on a 7 minute phone call.
I’m sorry this has caused you to have such a disappointing experience with us but do stand by the fact this was a genuine mistake that we tried our best to resolve.
Best of luck with your property sale moving forward and thank you for the opportunity.

Beoordeeld met 5 van de 5 sterren

Whenever I phoned up the person on the…

Whenever I phoned up the person on the other end was always kind, friendly and helpful. I want to thank Dan and Sophie for always going the extra mile snd delivery the personal touch and also to the team working with them, thank you for being so fantastic 😀

1 juni 2024
Review zonder uitnodiging
Logo SmoothSale

Antwoord van SmoothSale

Thank you very much for your kind words about Dan and Sophie. We are glad to hear they went the extra mile for you! Thank you so much for the opportunity. We will be sure to bring this great feedback up with Dan, Sophie and the rest of the team.

Beoordeeld met 5 van de 5 sterren

Eimeren helped me to sell my property

Eimeren helped me to sell my property - I can’t thank her enough. The service she provided was amazing as she set everything up for me and answered any questions I had. I would definitely recommend smooth sale for a quick and efficient service when selling.

4 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you!

Extremely happy with the service I have received from all the team at SmoothSale. We have been dealing primarily with Amy, who has handled everything quickly and made the whole process much less stressful. Thank you to you all.

20 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service from Ryan at…

Fantastic service from Ryan at Smoothsale. I was initially a little hesitant to go down this route, but I had 2 sales fall through and needed to get things moving quickly. I did a bit of research online and found Smoothsale, made an enquiry and was contacted by Ryan. We had a discussion about my property and he assured me that he could help - he was right. The process was explained clearly and I was told upfront about how everything worked. Once I had been through the particulars with the team we completed shortly after and thankfully I managed to keep my onward purchase. Really pleased I went with Smoothsale, a big thanks to Ryan and the team for helping me out!

8 oktober 2024
Beoordeeld met 5 van de 5 sterren

Straight forward

I found Smoothsale to be very straight forward and direct. In the initial negotiation there were no games or deceptions, everything was transparent and that encouraged me to go forward. I dealt mainly with Dan, but found all the team to be aware & informed and helpful when I telephoned in. The sales progression was regular and useful and helped things along. I recommend.

30 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gratitude

From the start of this process I have been treated with efficiency and respect, thank you Amy! Your advice and help has been invaluable.

19 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am writing this review in regards to…

I am writing this review in regards to my recent experience with buying my first ever home. Eimeren helped me so much answering all my questions which were a lot and aided in smoothing the whole process over. I am very specific with what I want and the details are very important and she knew exactly what I needed for my first home. My experience with smoothsale has been great and would recommend them for anyone wanting a quick sale

27 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service!! Amazing company

What a fantastic company this is , Ben O’Brien was outstanding in helping me sell my inherited flat ,. It was an extremely difficult and complex sale , and Ben guided me through it with as much ease as possible , he was respectful, knowledgeable , and patient and was a calming influence when I was getting stressed he made something almost unsaleable into something saleable and saved my sanity more than once ! Thankyou Ben for everything, keep up the good work!

17 oktober 2024
Review zonder uitnodiging
Logo SmoothSale

Antwoord van SmoothSale

Thank you so much Bernadette. We understand property is never straight forward but would also like to take the opportunity to thank you for your assistance in this. We are glad Ben was able to help navigate through this and get the sale completed.

All the best
Jack

Beoordeeld met 5 van de 5 sterren

A special mention to Eimeren

A special mention to Eimeren, she’s been amazing during my purchase process. Looking forward to my next purchase and working with Eimeren again.

18 oktober 2024
Review zonder uitnodiging

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