SmoothSale Reviews 

399
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy to write this review. My contact was with Adam ( Helfenbein) who was excellent. It was all very professional and Adam gave me very clear information and was also understanding of my s... Toon meer

Beoordeeld met 5 van de 5 sterren

Cam has been absolutely amazing with me and my partner buying our first home. Extremely responsive and helpful. Always keeping us in the loop and explaining what’s going on and what’s happened next et... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great experience with Adam. He is professional and very open and honest in his approach, without any aggressive or pushy sale technique. We would definitely recommend him and his company fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Everyone I dealt with at Smoothsale were friendly, helpful and made the process feel important to them. Ben who dealt with all the tough stuff was amazing, nothing was too much, he put 110% in to get... Toon meer

Bedrijfsgegevens

  1. Vastgoedinvesteerder
  2. ook in
  3. Eigendomsbeheerder
  4. Makelaardij
  5. Taxateur onroerend goed
  6. Veilingmeester onroerend goed

Over SmoothSale

Geschreven door het bedrijf

Get An Instant Cash Offer

Have you been looking at different ways to secure a fast house sale? Do you want a great price on your home without the stress of the open market? Would you like a chain-free property sale? In that case, you’re in the right place! SmoothSale are one of the UK’s leading cash house buyers, meaning we have the funds to buy your home today. Click above to receive a free no obligation Cash Offer for your property.

Contactgegevens

4,8

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TrustScore 5 uit 5

399 reviews

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4,8

Alle reviews

(399)

95 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quick sale

Recently inherited my late grandma’s house and wanted to sell it quickly because of the condition and the memories. SmoothSale made me a lower first offer than other companies, but they said they try to make them realistic. They got valuations and did the legal check and after the valuations came back the offer actually went up a little bit as they offer a percent of the value. I still took about 30k off the price if I had sold it with an estate agent but the whole thing only took 2 weeks.

I can’t say enough about the team - thank you so much to Ben for getting it done so fast.

23 mei 2025
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Antwoord van SmoothSale

Thank you for taking the time to share your experience. We know selling a property like this can be emotional, so we are really pleased we could help make things as quick and straightforward as possible for you. I’ll pass your thanks on to Ben. Wishing you all the best.

Beoordeeld met 5 van de 5 sterren

Absolute hero’s

Absolute hero’s. Made selling my property so easy.

Couldn’t have gone any better.

Thanks to Jack and Ben

23 mei 2025
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Antwoord van SmoothSale

Thanks so much for the kind words. We’re really glad the process felt easy and smooth for you. I’ll pass your thanks on to Jack and Ben, they’ll be chuffed to hear it. All the best going forward.

Beoordeeld met 1 van de 5 sterren

Misleading & Unprofessional

Was persuaded to reduce my property price from £425k to £390k in order to entice an alleged “cash ready investor”with the contingency offer that SmoothMove would pay £350k if no buyer was secured at £390k. However when no buyer was secured at £390k SmoothMove denied making the offer of £350k and then offered £320k .
However SmoothMove company trading accounts do not show evidence of funds to be able to honour such claims.
Misleading and highly unprofessional. Waste of valuable time and long term detrimental impact on property value
Avoid Avoid Avoid

22 mei 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

We’re sorry to hear you feel this way. As you opted to go for our investor marketing service, which unfortunately proved unsuccessful in finding a buyer, we cannot revert to the original cash offer after this route has been explored.
It’s worth noting that our company does not trade under the name 'SmoothMove,' so it’s possible the accounts you reviewed may not relate to us. We’re always happy to provide proof of funds to any serious seller upon request.

Beoordeeld met 5 van de 5 sterren

Just writing to highlight my positive…

Just writing to highlight my positive experience with SmoothSale.

Due to personal circumstances, I needed to sell my property within a very short timeframe. I didn’t actually think it was possible but I saw the ad for Smoothsale and thought I’d give them a try.

After speaking to them, I did feel a sense of reassurance that a quick sale is actually possible. Although I did sell for less than what I could get on the open market, they bought my property in 10 days for cash. I can’t complain at all.

Special mention to Rob who was a star.

22 mei 2025
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Antwoord van SmoothSale

Thank you for sharing your experience. We are really pleased we could give you some reassurance and get things done quickly when you needed it most. I’ll make sure Rob sees your kind words. Wishing you all the best for the future.

Beoordeeld met 5 van de 5 sterren

Smoothsale did exactly what they say on…

Smoothsale did exactly what they say on the tin. I tried to sell my flat on the open market for 5 months with my previous estate agent with very little interest.

Once my contract expired with the agent, I explored the possibility of a quick sale with SmoothSale. I spoke to a gentleman called Adam who was very clear on the services offered and provided me with a couple of options.

I went with the higher offer and after 3 weeks my property was sold. There was a couple of complications along the way but Zak went above and beyond to bring completion forward. I’ve now completed with the money in my account. A very positive experience indeed.

22 mei 2025
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Antwoord van SmoothSale

Thank you for your kind feedback. We are so pleased we could help after your experience on the open market and that everything came together quickly in the end. I’ll be sure to pass your comments on to Adam and Zak. Wishing you all the best.

Beoordeeld met 5 van de 5 sterren

Smooth Sales - A great experience

I was quite cautious at first as this is a different way of selling property but I can honestly say that it has been a very straightforward and positive experience. Everyone I have spoken to has been professional, helpful and knowledgeable. Amy Roddy kept me informed of the progress and liaised with the solicitors on my behalf from point of sale to completion. I would not hesitate in recommending Smooth Sales.

16 mei 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

Thank you very much for your kind words, we will be sure to share this with all the mean making sure to mention Amy! Thank you again

Beoordeeld met 5 van de 5 sterren

Professional at all times

Although I ultimately didn't go with smoothsale I would like to say how professional they were at all times. The decision to go with another company was just down to personal choice.

16 mei 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

Thank you very much for your feedback. Best of luck with everything!

Beoordeeld met 5 van de 5 sterren

So nice company

So nice company . All staff are lovely :
Kindly speak with my family and good patience.
Just got key yesterday happy and happy

13 mei 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

Thank you very much. Hope you enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Exceptional Sales Team

What made my experience great, was how the team simplified the process of sales from start to completion. The team explained the lengthy conveyance process in a clear and simple manner. The team did not just explain, they supported me throughout the process. The team’s prediction of the conveyance process/Timeline was almost accurate.

I really appreciate how Amy and Zak chased the conveyance process via emails and phone conversations. Regularly, contacting both buyer and seller solicitors to ensure a timely completion. At a stage, I thought I have lost out on the length process. However, Amy and her team were very reassuring, thoughtful, pleasant and polite. Amy and her team demonstrated tactical responds to ensuring all hands were on deck. The evidence in Amy and her team’s correspondence speaks volumes about their professional dedication to duties - communication and negotiating skills exemplified/demonstrated.

I have no doubt, Smooth Sales Team (Amy, Zak and the team) have the skills and professional expertise to buy and sell for England.

In view of this development, I will recommend that the management of Smooth Sale consider Amy, Zak and some other dedicated staff as partners of Smooth Sales Estate as they have shown real and genuine dedication to duties.

I have no doubt in the future to further patronize and recommend Smooth Sales Estate to other prospective buyers.

5 mei 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

Thank you so much for your incredibly kind and thoughtful words. It was a real pleasure to meet you in person and we are so grateful for your generosity. Amy, Zak and the whole team work hard to support every client and it means a lot to see that recognised. We wish you all the very best and look forward to speaking again in the future.

Beoordeeld met 1 van de 5 sterren

Potential buyer finds them to be unprofessional & uncooperative.

Absolutely awful service as a potential buyer: after making an initial enquiry on a property, they hounded me for my availability (ignoring the fact that I said I was flexible other than one particular weekend - which they then tried to book me in for a viewing on) and then did not even show up for a viewing that was finally booked in. When I called their head office, I was told that all agents were busy, but an update would be given in 10 minutes. No update was given, and when I called for a second time, I was given incorrect information that the agent was waiting for me inside the property & I was to knock on the door. As stated, this was incorrect, as no one came to the door when I knocked.
I called a third time (each call being made at 10 or 15 minute intervals) I was not even answered, and left to an endless "your call is important to us" message.
How they expect to be able to sell a property when they can't even arrange a viewing is beyond me.

3 mei 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

We’re very sorry for the experience you’ve described. We’ve made several attempts to reach you to apologise directly and rebook and compensate you for your inconvenience, but haven’t been successful. We’d really appreciate the opportunity to make things right—please don’t hesitate to get in touch with us.

Beoordeeld met 5 van de 5 sterren

Amazing Service

I worked closely with Amy and she was amazing and provided all the information I needed and was always contactable and very supportive throughout the whole process. Lovely person to deal with.

17 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!!

Smoothsale were really good to deal with. They took all the hassle and stress out of Selling my parents house. From start to finish they kept me updated and the whole process was stress free. If you need to sell your house quick or haven't got time for the conventional route, these are the people to go to. Great service and would highly recommend. Thanks to Max and his team at Smoothsale!

17 april 2025
Beoordeeld met 5 van de 5 sterren

I’d recommend SmoothSale to anyone wanting a quick and stress free way of selling their house …

I’d recommend SmoothSale to anyone looking to sell their property in a straight forward and quick way. I wanted to sell my house in a time frame that suited my circumstances and SmoothSale offered that opportunity. From my initial contact with Rob and then Ben taking over dealing with my property sale it has been made straightforward and as stress free as possible. When I was ready to proceed Ben moved things along quickly and kept me informed, necessary appointments were made at a time that suited me and I could see progress is being made. Thanks to Ben and the team for all their help.

16 april 2025
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Antwoord van SmoothSale

Thanks so much Dave - we will be sure to share this feedback with the team and thank Ben and Rob.

Thanks
Jack

Beoordeeld met 5 van de 5 sterren

Eimeren Dizon from smooth Sales

Delt with Eimeren Dizon from smooth sales. She has been very helpful the whole process of buying the property and answering all my questions and pushing the solicitors to try get things sorted ASAP. Very good with replying and has been amazing to work with. Well done Eimeren and thanks for all the help 😊

28 maart 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

Thank you so much for your kind feedback

Beoordeeld met 5 van de 5 sterren

Amy Smooth Sale

Amy - you’re an angel! Amy was so helpful throughout us buying our first house. She continuously kept us updated and any enquiries were dealt with in a very timely manner. Thank you so much 😁

28 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth and Seamless!

I was very pleased with both Dan and Sophie from Smooth Sale who made selling my flat so smooth and seamless, the clue really is in the name. I was always kept up to date with the progress on the sale and they were always on hand to answer any questions I had. If you’re looking to sell your property quickly and stress free, these really are the people for you. Thank you again for all your work, it’s very much appreciated!

27 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Eimeren Dizon

Eimeren Dizon - You’re a star.
Not only did she assist me throughout the process of buying my first home, it was done with little to no stress.
Nothing was too much for her.

Credit to the company.
Thank you for everything.
Courtney

3 maart 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not all all impressed

Not all all impressed. Huge hype at the start of the relationship. 99% of our properties are sold within a month. We need exclusivity so please terminate the relationship with your estate agents. Started the exclusive relationship with Smoothsale and not even a single enquiry.

27 maart 2025
Review zonder uitnodiging
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Antwoord van SmoothSale

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
After reviewing our records and correspondence with you, there was no communication which stated a 99% chance of selling your property. As you opted for our investor marketing service, our role is to connect you with potential buyers based on the discounted valuation you provided.
We always strive to generate interest but demand can vary depending on market conditions, location and pricing. Whilst our success rate and speed vastly exceeds that of a traditional estate agent, the service is not guaranteed.
The only instance in which we can guarantee a sale is by purchasing the property directly. We understand that achieving a set figure was your priority therefore recommended a service where we could work with you and buyers to try to get that figure, but it was not guaranteed. We regret that we weren’t able to achieve the outcome you were hoping for. We wish you the best of luck in the future.

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