Smughost Reviews 48

Jordan has been fantastic over the years. He's been very very helpful and I'm glad I set up with smughost. I've had many of sites set up through smughost and even had jordan join a business I work for to offer additional support and the owners have been very pleased since he did. I can't recommend smughost enough. Top class service and I'm delighted my websites have found smughost as their home.

I've placed a review here before, after creating a previous site, and here I am again.
Recently trusted my reputation with Jordan when recommending Smughost to a small charity as the right place to move their site to after the incumbent began charging an outrageous price for very little service.
What convinced me/us?
Quality of support
System up-time/reliability
Price.

Let's consider them.
Support -
I've used Smughost for a few years now, and found the support to be both reliable and knowledgeable. That is - Calls get responses, sometimes amazingly quickly, and every call has had a positive outcome. A previous reviewer said that spammers had corrupted email services for a client. I had the same experience, and it was an absolute pain. May all spammers be kneecapped and slow roasted in hell. But the solution is to work with Smughost, appreciate what they are doing behind the scenes, and weather the issue. Service was soon back to normal. There have been other issues, of course, but all handled expeditiously.

System up-time -
Great. I have a background in 24 hour operation 364 days. (Christmas Day is when the techs run dramatic testing- the only window of opportunity)
Smughost has slowed a couple of times, and a move from one server to another involves a frisson of excitement, but there was no drama. Full marks to Smughost - excellent communication throughout.

Price -
Oh come on people - where else are you going to get this level of service at such a reasonable rate? You have no concept of how IT works if you expect 100% uptime and the backup that that requires at the prices Smughost charges. Constant uptime requires constant attention, and needs constant maintenance of component updates, both hard and soft.

I have just recommended to another existing site that they consider dropping a (big name) host and move to Smughost. The support is better.
Smughost always seems to have an actual interest, and that's worth money.

I'm a very happy customer and full of admiration for the competent and timely way that Smughost accomplished the assimilation of the latest site from elsewhere with the client barely noticing.
That says it all.

Their service is excellent, may be not the best one on the market, but their technical support is super, one of the best support experiences i ever had.

Jordan, and the team know how to make a client feel like a vip!

They help you out if you have trouble with your site and account. And add options if you need them in your cPanel!

Highly recommended for the startup business, to just a single website

Smughost is great. Whenever I have any issue they always help me. Even if it’s something random, like installing a script or other little stuff. They seriously go above and beyond!

No hemos podido salir adelante, la pagina esta muy lenta … esta muy lento el servidor..
No hemos podido trabajar...
se frisa mucho ...
Talvez porque estamos en el caribe.

Mr. Jordan great kind man, he does his best to help you out even it does not relate to the hosting problem. I wish one day he has a great n big team in his company.

Very good and always helpful

Great service and very helpful in setting up my own hosting services awesome admin at smughost thank you Jordan :')

I’ve been a website developer / designer for over 25 years at the time of writing this. It’s safe to say I’ve experienced 100’s of different web hosting companies at this stage. Let me make this simple - if you’re looking for awesome web hosting SmugHost should be near the very top of your list.

SmugHost offer all the things you need - high performance, servers which aren’t overloaded, a wide range of services, fair pricing and solid, helpful customer service. They aren’t owned by one of the giant, monopolistic web hosting conglomerates either.

Are they the cheapest? - no they aren’t. Trust me here, that’s a good thing and you do get what you pay for. If building and managing websites for as long as I have has taught me anything, it’s never to compromise (ever!!), on your website’s hosting.

I’m a decent web developer / designer, but even the best website can perform terribly if the hosting isn’t good. If you care at all about your website, using a solid host like SmugHost will help you to get the best from it. Your business or project will thank you for it!

What more could you ask for..... the response times the output of work the quality just every thing is 💯 with smughost. I'd highly recommend to anyone wanting websites, edits etc they are actually amazing I've messaged at gone 11pm and still got a reply within 10mins they work fast do as you ask literally it seems nothing is impossible and very pleasant to work with. Absolutely honor to be using smughost. The agent I have been dealing with well what can I say I hassle them constantly (not on purpose) and they respond very fast and everything they do is perfect exactly how I'd like it thanks smughost it's a pleasure.

They are always exceptionally helpful, friendly, professional, and to the point. Knowledgable support staff who fix issues within MINUTES of them cropping up. I legit ALWAYS recommend Smughost to people. Will be back eventually!

Excellent. We became business partners. I am very happy with the professional company.

SmugHost.com has helped kipplo.co.uk to set up our website, while implementing additional features straight away without a problem. SmugHost staff also have exceptional customer service skills, ensuring their customers are satisfied, I would recommend them to businesses and to people that are new website owners.

Trust me, you will be grateful for choosing smughost.com. I notice them on ebay as I was looking for websites to buy. Comparing to other sellers, their site which I bought was 10/10 in terms of functionality and everything else. I had a hosting plan with Hostinger but it had lots of problem, then I tried smughost.com hosting plan, it superb! What a bargain! If you are into this field, start with their service.

Thank you Smughost!

SmugHost really exceed their duties with support and aftersales care. They have not only done so much for us but have also been of eCommerce educational value. We first registered a domain with hosting from SmugHost during December 2019 - our websites are highly active with daily visitors. From 2008 until we found SmugHost we found web hosts would always corrupt our sites or accounts for excessive use of bandwidth. We now have 6 websites with SmugHost which between them attract up to 10,000 daily visitors. SmugHost are friendly, supportive, tolerant and highly educational. HIGHLY APPROVED from Ste-B2B Promotions

Smughost have looked after me with all my queries and the few issues I have had. In addition, they have helped to teach me about hosting, security and general maintenance of my accounts. I also find that Smughost goes the extra mile. Their services are reliable, and it is always a pleasure to have them as the trustees of my hosting. My hosting is important to me and over the test of time, Smughost has proven to be the best choice I ever made in choosing a host.

I am delighted with Jordan and Smughost, from the first interaction to the complete project, the service has been excellent. I am delighted with my web site and the help that i have had along the way. I have no hesitation whatsoever in recommending Smughost for their excellent service, quality of the web site and general attitude towards helping to ensure the very best outcomes.

Have been using for a while - Just took on a second service they migrated a pretty complicate cpannel setup - working great

Servers are full of spam.Used their service for 4 months and my clients email ip always gets blasklisted.Stay Away.Asked the issues to be fixed and they fixed it but after some days same issue.