After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... Toon meer
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I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant. Tom went above and bey... Toon meer
I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... Toon meer
Bedrijf heeft geantwoord
Fast and reliable service with smile:) We live in Germany and I often order parts for my old cars here, it does seem a lot quicker and sometimes cheaper to order from UK rather than Europe even with... Toon meer
Bedrijfsgegevens
- Auto-onderdelen fabrikant
- Autowerkplaats
- Auto-onderdelen marktplaats
- Automaterialenwinkel
- Auto-accessoire winkel
- Jaguar-dealer
Geschreven door het bedrijf
Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.
Contactgegevens
The Heritage Building, Stourbridge Road, WV15 6AP, Bridgnorth, Verenigd Koninkrijk
- 01746 765432
- sales.uk@sngbarratt.com
- sngbarratt.com
4,6
Uitstekend
276 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery
Quick delivery, good delivery cost and always accurate stock picking. Plus great help on the end of the phone if required
2 januari 2025
Antwoord van SNG Barratt
Thanks for the review Ian! Happy to help
Fast courteous service
2 januari 2025
Antwoord van SNG Barratt
Many thanks for your kind words Mr Halliwell
Antwoord van SNG Barratt
Hi Oliver, thanks for the 5 stars, glad you had a great experience!
Antwoord van SNG Barratt
Thanks for the kind review!
Good customer service and reliable order process
I always get very consistent and reliable service from SNG BARRATT. Good choice of parts and stock seems good. Any questions I have had are quickly replied to and overall a very good company to deal with.
2 januari 2025
Antwoord van SNG Barratt
Thanks for such a positive review! We're very grateful
Kind regards
Tom
Expected an envelope in the post received a big box! With 4 small fibre washers
Expected an envelope
2 januari 2025
Antwoord van SNG Barratt
Hi Mr Gawen, I'm sorry the parcel was bigger than necessary. Occasionally we have to use the packaging supplied by DHL. Please rest assured you will not have been charged any extra for the delivery!
Thanks for the review
Tom
Antwoord van SNG Barratt
I'm pleased to hear the parcel arrived promptly we aim to please!
Helpful customer service agent who…
Helpful customer service agent who confirmed that the parts I wanted to order were correct for my car and in stock. Parts arrived the following day and have resolved what had been an ongoing issue. Pricing was also competitive.
28 november 2024
Quick shipping
28 november 2024
Fully recommend this company!
I spoke to Tom at Holden's on the 21/11/24. He was extremely helpful and polite. He did everything he said he would and the turnaround for the parts, coming from Holland was excellent. Definitely on my list of preferred suppliers now!
21 november 2024
Fast delivery of goods using an…
Fast delivery of goods using an excellent delivery company.
Kept informed of order progress and expected delivery time.
28 november 2024
The website was clear
The website was clear, easy to search and product description informative. The purchase process was seamless complemented with swift processing and dispatch.
28 november 2024
Antwoord van SNG Barratt
Many thanks for the great review!
Antwoord van SNG Barratt
Thank you for the review, I'm glad you are enjoying dealing with us!
Communication was not very good
Communication was not very good. Product does not fit and does not do the job.
28 november 2024
Antwoord van SNG Barratt
Hi Graham, I'm sorry for the issue with the part. The product was listed as being suitable for a wide range of Triumph's however it seems your 1954 'Renown' is not one of them. We are communicating with the supplier to resolve the issue and will update you as quickly as possible. Apologies for the inconvenience, Tom
While the ticket system worked fairly…
While the ticket system worked fairly well but no record is kept of the communication for further friendly follow-up. I have instead requested whatsup number of SNG as it’s much easier to communicate requests and share photos and videos. I was given a number but I noticed that my communication was neither seen by SNG nor did I got a response.i hope this can be sorted out to become more reliable. further, I’m not sure if I should have a dedicated salesman at SNG or it’s better to communicate by phone or email with who ever is available. Other than that, generally I’m happy dealing with SNG and I’ll continue doing so.
28 november 2024
Antwoord van SNG Barratt
Hi Fawaz,
My colleague Simon Cottrill is pleased to be your dedicated salesman. Please direct any questions you have regarding orders to him. If for any reason he is not available then rest assured he will have made arrangements for another colleague to take care of his customers well in advance. We look forward to working with you for many years to come.
Kind regards
Thomas
A puchase that was perfect.
Rapid delivery, good price, well packed. Just wish all purchases made on the net went so well, Thank you.
28 november 2024
Antwoord van SNG Barratt
Thanks for the kind review!
Antwoord van SNG Barratt
Great to hear, thanks for the review!
Antwoord van SNG Barratt
I'm glad you received the parts you needed on time!
Excellent friendly and helpful customer…
Excellent friendly and helpful customer service
29 oktober 2024
Antwoord van SNG Barratt
We're really pleased we were able to help!
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