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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Toon meer

Beoordeeld met 5 van de 5 sterren

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leasingservice

Geschreven door het bedrijf

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

Snug took me all the way to the end…

Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?

26 oktober 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Colin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27 oktober 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18 oktober 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Helpful and user-friendly

Very user-friendly

16 oktober 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Kayley, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

The system is really easy to use even…

The system is really easy to use even for a beginner user like me and has linked with lots of common rental apps. Highly recommend!

6 oktober 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Mona, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 1 van de 5 sterren

Nope

A gruelling and dispiriting application process, way too much data collected.

28 augustus 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Tegan, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Beoordeeld met 5 van de 5 sterren

Snugs user interface is the best

Snugs user interface is the easiest to navigate of all rental application management systems. I really appreciated their automated referee contact feature as I filled out my application. The brand Snug creates a deeper sense of care than dry brans like oneform or tenantoptions

25 augustus 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Jack, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Easy app and handy

Easy app and see every step of processes

11 augustus 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Saint, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Great job 👏

Quick response, Andrew and Chiara both have been very helpful and responsive. I particularly appreciate Andrew spending few minutes with me outside the property explaining the renting process and next steps. We are new to Melbourne and this made things so much easier for us.

2 augustus 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Keertika, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 1 van de 5 sterren

Invasive and dehumanising process

When applying through snug you will be asked for more personal information then you really need to provide. The forms break if you have any kind of issues in real life that it can't handle. At every step you feel like a number, being pushed through a system that compares you to others based on hurtful ideals. I would never use this system if I had a choice.

1 augustus 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi William, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Beoordeeld met 5 van de 5 sterren

Highly reccomend Snug

Highly reccomend Snug, very easy to use and make the whole process a breeze!

2 augustus 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Watson, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Sofa is excellent

Sofa is excellent, stupidly, I spilled red wine on it within a week, and it came off with a damp cloth, with no trace of a stain. Was delivered to my home up two sets of stairs and took 20 minutes for me to put it together. Perfect service.

4 november 2022
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Darren, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 4 van de 5 sterren

Snug offers a better experience than…

Snug offers a better experience than some of the competing products in the market. Good UI

28 juli 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Anand, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Emma gave us support and support during…

Emma gave us support and support during our application, with total disposition, we are grateful for her help.

27 juli 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Marcela, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Great team work at McGrath Ballina

Great Service from McGrath Ballina, so helpful, snug really works well.

21 juli 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Leanne, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

One click to a new home

Snug is an accessible,easy to utilise platform for all ages,thanks to Snug & Alexandra from Fletchers,we have found our perfect,snuggling place.

14 juli 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Carmel, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, great communication. For a man going through some hard times, you guys have made me feel good again, you’ve taken away my stress and my family is going to be back together. Thank you more than words.

14 juli 2023
Review zonder uitnodiging
Logo Snug.com

Antwoord van Snug.com

Hi Benicio, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

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