Pienamente soddisfatta , 2 anni fa mi erano arrivati prodotti vicino alla scadenza ma ora, quando ordini, la scadenza è visibile quindi ti puoi regolare in base all’uso che ne fai
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Das war eine tolle Erfahrung, und der Versand mit der Express-Option war wahnsinnig schnell.
Delivery and packaging were great but snus were old and didn’t taste anything or hit. Would order again if the snuses are fresh. Edit: Customer service handled the situation well and fast.
Bedrijf heeft geantwoord
A really stunning quality of service. Huge variety of products, free shipping policy, 10% always available discount code (view their instagram page) and 2 working days shipping time. Great Job!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Snusifer was born out of the lack of a truly dedicated white snus shop. A place where customers could conveniently browse through a broad product catalogue from the premium Swedish makers of nicotine pouches. We wanted to create a one-stop shop, offering a diverse palette of flavors and styles. The obvious choice for the discerning snus aficionado of a digital age. We hope we’ve succeeded. We believe white snus nicotine pouches to be the smoke-free future choice of a healthier world, offering a tasty, stylish and invigorating energy boost. All the while making tobacco-stained teeth and disturbing cigarette smoke a thing of the past. We are an environmentally and socially conscious company and we strive to make our own small contribution to a more wholesome world. Last but not least. Our customers are our be-alls and end-alls and we value your feedback! If you have questions, suggestions or complaints, don’t hesitate to contact us at support@snusifer.com
Contactgegevens
Stockholm, Zweden
- support@snusifer.com
- snusifer.com
4,6
Uitstekend
88 reviews
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Antwoord van Snusifer
Dear Tuula,
We are truly sorry to hear about the missing product in your order. Your satisfaction is incredibly important to us, and we’re committed to resolving this issue.
Could you please let us know on support@snusifer.com which product was missing from your order. Once we have this information, we’ll be able to address the situation and make things right for you.
Thank you for your patience and cooperation. We look forward to assisting you.
Kind regards,
Snusifer Customer Service
shipping to portugal fast and easy
shipping to portugal fast and easy
23 augustus 2024
Review zonder uitnodiging
I ordered two different flavours off…
I ordered two different flavours off snuff. IT was in The mail in no time. When i opened The snuff i could smell the cola instantly. But when i took a snuff in my hand to put it under my lip it was wery dry and hardened like. So i wrote some feedback and i could not belive how fast they responded to me. I got my money on my account the wery next day. I have never in my life had so good customer service. Something went wrong with the batch. But hey, they are machines. I will certanly do another order from Snusifer.com just because of the great response i got.
13 augustus 2024
Review zonder uitnodiging
What did i buy?
I have never in my 42 year old life tasted so dry snuff. Was it made in the1600? And they break in the mouth and then you have it betveen your teeth. Would not recomend this to anyone.
Im sorry.
8 augustus 2024
Antwoord van Snusifer
Dear Jan,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience. Providing top-quality products is incredibly important to us, and it's clear that this product did not meet our high standards.
As soon as we were made aware of the issue through your review here on Trustpilot, we took immediate action by removing the product from our shop to prevent any further inconvenience to our customers. Additionally, you were issued a full refund on the very same day to compensate for the experience.
We also want to address that the product you ordered is not frequently sold and, while it was not expired according to the labels, it appears it may have been well overdue in reality. We will review our inventory and product handling processes to ensure that such issues are prevented in the future.
We appreciate your feedback, as it helps us improve and ensure that this doesn’t happen again. If you feel that our efforts to address your concerns have met your expectations, we kindly invite you to consider updating your review to reflect this. Your satisfaction is our top priority.
If you have any other concerns or if there's anything else we can do to assist you, please don't hesitate to reach out.
Thank you for giving us the opportunity to make things right.
Best regards,
Snusifer Customer Service
Fast shipping!
23 juli 2024
Perfect
Great store! Product came from Sweden to Portugal in less than 48 hours, that’s amazing. Everything was correct and they even added some sweets to the package, absolutely recommend!
17 juli 2024
Very VERY fast delivery from order day…
Very VERY fast delivery from order day to next day and items recieved :)
1 juli 2024
Sono molto rapidi nella consegna e sono…
Sono molto rapidi nella consegna e sono anche molto corretti. Ho avuto un problema con alcuni prodotti risultanti non buoni e mi hanno ricontattato con una soluzione
24 juni 2024
Review zonder uitnodiging
Perfectly fine
21 mei 2024
A really stunning quality of service
A really stunning quality of service. Huge variety of products, free shipping policy, 10% always available discount code (view their instagram page) and 2 working days shipping time.
Great Job!
6 mei 2024
Antwoord van Snusifer
Thank you so much Andrea for your incredibly kind review and for choosing our services! We're absolutely thrilled that you had such a fantastic experience with us.
Regarding the discount code, you've uncovered our "newbie special"! It's our way of giving a warm welcome to first-time customers like you.
Keep an eye out for more surprises and savings in the future!
Warm regards,
Snusifer Customer Service
Antwoord van Snusifer
Thank you Minna for the awesome 5-star review! We're thrilled you liked our fast shipping. The suspense is killing us—what else did you 'lik'?! 😄 Feel free to share more details whenever you can. Thanks again for choosing us, and we look forward to serving you in the future!
Kind regards,
Snusifer Customer Service
Antwoord van Snusifer
Dear Mr. Afzal,
We understand your concern regarding the delay in receiving your parcel and apologize for any inconvenience caused. Your shipment is scheduled for delivery today and UPS has stated that severe weather conditions have unexpectedly delayed transit times.
For the most up-to-date information on your shipment's status and UPS's comments regarding the weather delay, please refer to the tracking link provided in the email we sent you. Please rest assured that we are closely monitoring the situation and are committed to ensuring a smooth delivery.
Should you have any further questions or require assistance, please reach out to us directly at support@snusifer.com. Your satisfaction is of utmost importance to us, and we are here to assist you in any way we can.
Kind regards,
Snusifer Customer Service
Very fast shipping and quality product
Very fast shipping and quality product. Would recommend to everybody who is looking for good snus and fast shipping!
8 maart 2024
Great service and fast delivery!
15 januari 2024
Fast and good products
Really easy experience… since buying to the delivery. Super fast delivery and good products.
7 december 2023
Fast delivery and easy to use website
8 november 2023
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