Socialforest Reviews 81

worst service ever, waste of money, no tool is working and noting is opening, support service is not responsive. do not buy

Very Bad Experience – Dashboard Not Working

I had a very bad experience with this platform. When I try to access the dashboard, the page shows the following error message:

“An Error has occurred – Wrong link: no id passed.”

Because of this, I’m unable to continue using the platform normally.

I even tried contacting their support on WhatsApp, but there has been no response at all. The support service is extremely poor.

Please do not use this website. It simply does not work properly and you will end up wasting your money.

Very disappointing experience.

Sh****est website ever. Never working fine and all the tools are not working. Zero support for the customer. Very bad.

jab liya ek cheez nhi chala pa raha hoon me toh complain daal raha hoon fraud ka

totally waste of money they take your money and don't activate till now very pathetic after sales team. I have purchased their annual subscription on 1 november 2025 still no activation they even don't reply. Fraudster, Kindly don't waste your money as 45 days past still they don't reply after taking money.

Totally a waste of money, they have charged us with their subscription and then till now for straight 1 month i haven't got the benefit of the plan I have paid for. Nothing is working, their platform works for just 15 minute time a day, and the tools they mentioned don't work at all. Also, their support is very irresponsible, didn't even got my refund & also no implementation on their platform. A totally fraudulent company.

My username shaanz
I purchased a full one-year subscription, and the service has been nothing short of unacceptable. Social Forest has been down for more than a month, and now there’s an entirely new issue — my ID won’t even open. I’ve attached screenshots as proof.

For the past month, I’ve been waiting patiently for your team to fix the problem, but there has been zero response on WhatsApp or any other support channel. At this point, it feels like the service has been completely abandoned.

I am giving your team 24 hours to either:

1. Issue a full refund for my annual subscription, or

2. Restore Social Forest immediately and reactivate WhatsApp support.

If neither of these actions occur within 24 hours, I will have no choice but to file a formal consumer complaint and escalate this matter further.

I have taken a 1 year subscription, most of the time your social forest is also closed, it has been closed for a month now and now there is a different problem, my id is not opening, screenshot is also given.

Today I have been waiting for a month but it has not started yet and no one is responding to my messages on whatsapp, so I am giving 24 hours to refund my payment for the year or else turn on social forest and whatsapp service, I will file a consumer complaint after 24 hours.

My Username : Rmstech

My experience with Social Forest has been disappointing. Their service quality is not good, and they often ignore messages or take too long to respond. Communication and customer support need major improvement

Worst platform the support is very bad and delayed the tools do not work most of the time they share sessions and credentials are always changing and things just do not work every at all. I bought the subscription and i regret it so much worst platform ever.

I want to warn everyone – do NOT buy subscriptions from unofficial websites claiming to give access to ChatGPT Pro or AI tools.

They offer access to multiple tools but don’t mention any of the restrictions. After you pay, you’ll realize:

You can’t use the tools properly because they’re shared with many people.

There’s no dedicated access.

When you raise a complaint, they blame you and don’t help at all.

It's a scam – you lose your money and get no proper service.

👉 Always subscribe only through official platforms like OpenAI. Don’t fall for third-party resellers.

very bad experince waste of money

In 2023, my experience with the service was satisfactory; however, the quality has significantly declined since I purchased the yearly subscription. Many creators, including myself, initially opted for this platform due to its integration with providers like Envato, Freepik, and Motion Array. However, over the past six months, the service has been consistently unreliable. When I raise complaints, the support team responds and offers solutions, but these fixes are temporary, often lasting only a few hours. This has become a frustrating routine, requiring me to repeatedly report issues with various services being down.

As a result, my work has accumulated, causing significant delays. Despite paying for a full 365-day subscription, the service has been usable for what feels like only 200 days. There has been no compensation or refund offered for the downtime. Consequently, I have decided not to renew my subscription and would not recommend this service to others.

Waste of money. Every service is facing an issue all the time. No proper customer support they have mentioned 24*7 customer support but when you buy the plan is shows only 11 am - 12 am and in fact they reply in 2-3 days. Website is very slow and in a rare case if a service is working it is that much slow that you will not want to give that much time.

Every time you try to access any of the service you will face some kind of issue, there will never be a smooth experience with socialforest.Very bad west of money 💰

I’m user since year. Great experience and best customer support. All the tools are working and sometimes they add more tools with free. If you face any issue the customer support always responds fast and helps you.

Very quick Support fixed within few minutes

i like overall service i am using it for more then one year i feel prices are really affordable but then site crash and other claim regarding music got copyright claim, for me a suggestion you can provide less tool but make site function and please make epidemics claim issue fix or any platform music you used got claim on YouTube i don't know why .

I recently had a less-than-ideal experience with Social Forest, a company that offers digital marketing tools. While I had hoped for a seamless and professional service, my interactions with them revealed several areas in need of improvement. I’d like to share my feedback constructively, in the hope that it might encourage positive changes for future customers.

Service Reliability Concerns

One of the primary issues I encountered was the inconsistent accessibility and functionality of Social Forest’s platform. The website frequently experienced downtime, often multiple times a day, making it difficult to use the tools I had purchased. Even when the site was accessible, the tools either did not work as intended or were extremely slow, which significantly hindered their usefulness. For a service that relies on efficiency and reliability, these technical issues were frustrating and counterproductive.

Customer Support Experience

When I reached out to customer support for assistance, I was met with responses that felt dismissive and unhelpful. The support team’s tone came across as argumentative rather than solution-oriented, which only added to my frustration. While I understand that customer service can be challenging, maintaining a professional and empathetic approach is crucial, especially when addressing customer concerns. A more constructive and supportive interaction would have gone a long way in resolving my issues.

Refund Policy and Transparency

One of the most concerning aspects of my experience was the company’s refund policy. After realizing that the services I paid for were not functioning as advertised, I requested a refund, only to be informed that refunds are not provided under any circumstances. Their policy explicitly states: “No refunds will be accepted for any reason (i.e. Purchased accidentally, mind changed, was unaware of shared account service etc).” While I respect that companies need to have clear policies, this rigid stance feels unfair, particularly when the services are not delivered as promised. A more flexible and customer-centric approach to refunds would demonstrate a commitment to accountability and customer satisfaction.

Constructive Feedback for Improvement

While my experience with Social Forest was disappointing, I believe there is room for improvement. Here are a few suggestions that could help enhance the customer experience:

Improve Platform Reliability: Investing in better infrastructure to reduce downtime and improve tool performance would significantly enhance the user experience.

Train Customer Support Teams: Providing customer support representatives with training on empathy, active listening, and problem-solving could lead to more positive interactions.

Revise Refund Policies: Adopting a more flexible refund policy, especially in cases where services are not delivered as promised, would build trust and demonstrate a commitment to customer satisfaction.

Enhance Communication: Clear and transparent communication about service limitations, potential issues, and resolutions would help manage customer expectations more effectively.

Conclusion

While my experience with Social Forest was not what I had hoped for, I believe that constructive feedback can lead to positive changes. I encourage the company to address these issues to improve the experience for future customers. For now, I have escalated the matter to my financial institution to resolve the payment dispute. I hope Social Forest takes this feedback seriously and works toward becoming a more reliable and customer-focused service provider. Potential customers may want to explore alternative options until these improvements are implemented.