Socoswings Reviews 67

TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As always, the chairs I get from Joey are amazing! So well made and they look great no matter where I put them. My newest addition is the rocker. A rocker and zero gravity in one! I absolutely love th... Toon meer

Beoordeeld met 5 van de 5 sterren

Soco Swings offers unique and super comfortable Crafted swings. We’ve had our Soco swing on our porch for several years now. Anytime we gather on our porch- It’s a race to see who gets to sit in the... Toon meer

Beoordeeld met 1 van de 5 sterren

Met them at the Grapefest in Grapevine Texas, ordered a chair and was told 6 weeks to delivery. They never sent it, and despite several follow up conversations via email, they refuse to refund me o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our experience was over the top. We purchased the hanging chairs and didn’t assemble them correctly. Then we ran into the company at a different event and I mentioned it to Joey (the owner) and he act... Toon meer

Bedrijfsgegevens

  1. Tuinmeubelwinkel
  2. Meubelwinkel
  3. Tuinmeubilairwinkel

Geschreven door het bedrijf

WELCOME TO CHAIRADISE According to the SoCo Swings’ dictionary, a chair is “a perfect cradle of awesomeness that allows all your stresses to disappear.” Come on in and let us show you what #chairadise is all about! We have Loveseats, Loungers, and other chairs that hang from the ceiling of one of our amazing stands!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

As always, great service and amazing chairs

As always, the chairs I get from Joey are amazing! So well made and they look great no matter where I put them. My newest addition is the rocker. A rocker and zero gravity in one! I absolutely love this chair and so do my dogs. They can never resist jumping on my when I'm in this chair. Made sturdy but lightweight enough to move out of the way for mowing or as the sun changes during the day. Folds for easy storage.

5 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t fall for the sales pitch, customer service is horrible

I met a nice salesman that told a story about his family business. I tried to patronize that “local” business and realized, I should have bought a similar product on Amazon for half the price.

I placed an order and received a shipping confirmation June 12, 2025. After a couple weeks I contacted the company about the order. I was surprised to learn that the shipping confirmation didn’t mean my order had shipped. Instead, I was directed to the fine print on the website which includes the following language; ***PLEASE NOTE: OUR PRODUCTS SHIP OUT WITHIN 25-30 BUSINESS DAYS OF PURCHASE*** Return Policy: It is our policy that ALL SALES ARE FINAL and we do not accept returns.

I was told the order was going to be shipped a couple times which was not true. After the 30 business days, I filed a claim with my credit card company. Then my order was shipped around August 15, about 60 calendar days or 45 business days from the order date.

12 juni 2025
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

Brian, we do not see an order from you in our system, other than a dowel, ordered by Hillary GAINOUS. Please email us at info@socoswings.com with your order number or the email used to place the order, and we can take it from there. Sorry for the inconvenience.

Beoordeeld met 1 van de 5 sterren

Finish came off after less than one year

We purchased two of the lounger swings for over $1500. We put them up under our sun protective pergola last summer. It hasn’t been even a year, and they look horrible. The finish is completely off the wood, and the rope is completely black. I contacted customer service to be told WE needed to sand down the wood and re stain and poly. They also gave me cleaning instructions for the ropes. I responded back after I was completely shocked with this response and asked if I was clearly hearing that the wood would need refinished yearly by US. SoCo again responded that was correct.
Buyers need to know that after purchasing swings for $1500, you will also have to sand them down and refinish them every season.

21 februari 2026
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

Thank you for your review. We are sorry the swings are not holding up the way you expected.

Because our swings use real wood, outdoor weather can change the finish over time. Sun, heat, humidity, rain, and salt air are different in every area, so we cannot predict exactly how fast a finish will wear.

For swings kept outside, we always suggest adding a protective coat, such as polyurethane or a stain and sealer. In many climates, wood furniture needs seasonal touch-ups to keep it looking its best.

We want to help.

Please email info@socoswings.com with your order number and a few pictures of the wood and the rope, and tell us your location and how the swings are set up. Our team will review it and share the best next steps.

Thank you,
SoCo Swings Customer Care

Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company. They dont have the swings in stock and shipping took almost 3 months. The wrong swing showed up soco would not stand behind the swing. 1200 doallrs we cant use it. DO NOT BUY A SOCO SWING

1 februari 2026
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

The customer bought items from a company that resells our items. We do not handle customer service for resellers. He needs to contact the company that is on his receipt. That company is called Tar Heel Trading.

Socoswings did not sell to this person or collect any money from them.

We've repeatedly advised them of this. We even offered to send parts that he says are missing.

Beoordeeld met 1 van de 5 sterren

These people are a scam

Met them at the Grapefest in Grapevine Texas, ordered a chair and was told 6 weeks to delivery.
They never sent it, and despite several follow up conversations via email, they refuse to refund me or provide me any updates on if I'll ever get it. Its been over 3 months now and they have now stopped responding to my email requests.

13 september 2025
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

David, you not only received your order, but you also filed a credit card dispute and won. Now you've had the order for a month and a half, and you haven't responded to our emails to either pay the invoice or ship the items back. Please email info@socoswings.com so we can take care of this in the way you would prefer.

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM

SCAM SCAM SCAM. I purchased a swing at a NASCAR race at one of their stands back in September. I was told 4-6 weeks. November I emailed them and they said 4 more weeks. That was 8 weeks ago. DO NOT BUY FROM THEM!

21 september 2025
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

Please email info@socoswings.com with your order number if this order hasn't been delivered.

Beoordeeld met 1 van de 5 sterren

It had been four months since I ordered…

It has been four months since I ordered from soco swings. I have received nothing from them. I have repeatedly asked for the item or a refund. Their response is they will notify me when item is shipped. At this point I would just like to have my money back. Don't order from this place

21 augustus 2025
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

This order was delivered 1-21-2026 1ZG662K50331815879

Beoordeeld met 1 van de 5 sterren

Buyer beware!

I placed an order for a loveseat swing, spring set, and outdoor cover from the owner of Soco Swings at a festival on September 7, 2025, paying in full, over $800. I was told by the owner that it could be four to six weeks before delivery because he had other shows after that one to attend, back to back. Six weeks would have been fine, mid/late October, as this was to be a Christmas gift for family I’m visiting.

On November 4, I sent an email requesting an update because I hadn’t received anything other than a UPS tracking number on September 25 that has only ever shown “label created.” I got no response from the company. Not one word.

In December I emailed the company again, this time to cancel the order and get a refund since it had been three months with no delivery, no update, and Christmas just around the corner. Again, I received no response from Soco Swings. This time I called the owner and left him a voicemail, as well as sending him a text, and he never responded either.

The following week I finally received an email response from Soco Swings. But it wasn’t a confirmation that they’d cancelled the order and refunded my money. It wasn’t even an apology. It was to tell me that they had my order (yeah, I already knew they had the order) and that they should have the items in “in a few weeks.” I responded explaining that I had already waited over three months, that this was not acceptable and, once again, please cancel the order and refund my money.

Today I just got a second Soco Swings email — and it was the exact same response, almost word for word — that they had my order and the items should be in “in a few weeks.” So I have reiterated that no, the order, which I’ve never received, is to be cancelled and my money, that they’ve kept for approximately three and a half months, needs to be refunded.

Buyer beware! The swings seem nice, and they’re very comfortable. But having the company take your money for three or four months, never send you anything, ignore your concerns, and refuse to refund you is no fun at all.

15 december 2025
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

You filed a dispute and won, and you didn't accept the delivery so the items were returned.

Beoordeeld met 5 van de 5 sterren

Our experience was over the top

Our experience was over the top. We purchased the hanging chairs and didn’t assemble them correctly. Then we ran into the company at a different event and I mentioned it to Joey (the owner) and he actually came out to our home and re-asssmbled them correctly. They are beautiful snd super comfortable. He went WAY above the call of duty for us and it was greatly appreciated.

17 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUYER BEWARE!!!!

I purchased a swing on 8/1/25 at Wisconsin State Fair. My chair just arrived today. 12 WEEKS LATER! I contacted the seller many times and the last communication I received was on 9/26 telling me UPS was scheduled for pickup. In actuality, it wasn't scheduled for pickup for over a month after that. I finally ended up filing a complaint with the Better Business Bureau and disputing the charge with my credit card company. Joey at Soco Swings is a piss poor business person. The swing I ordered is actually a product made by Outdoor Republic. Soco Swings is just a distributor. Joey orders product from them and has it sit in his warehouse while he travels the country selling. Please do yourself a favor and do not waste your time with this loser or give him any money!

Edited to clarify that I DID NOT change my order. When I initially sent my first email, I referenced the rocker with the wood arms. I ordered the rocker with the wicker arms. So I did not at any point change my order. This is just an excuse used by Joey. He was completely dishonest the whole time, as he has been with others. As if offering a 30% discount makes up for anything. You've got to be out of your mind if you think I would spend another dime with you. I will make sure I tell everyone at the 2026 Wisconsin State Fair not to buy any of your products!

31 juli 2025
Review zonder uitnodiging
Logo Socoswings

Antwoord van Socoswings

I’m truly sorry for the frustration and the long wait. That isn’t the experience we want for anyone.

After your original purchase, we received your follow-up email asking to change the material. We updated the order accordingly and shipped as soon as the revised item was ready.

Even so, our communication should have been clearer throughout the process—especially around timing. With ongoing supply-chain and carrier constraints, we can’t guarantee exact ship or delivery dates, but we can always do better at keeping you informed, and I apologize that we fell short.

I’d like to make this right. Please email info@socoswings.com with your order number and the subject line “Trustpilot Review”. I’ll personally review your timeline and send you a 30% off coupon for a future purchase as a goodwill gesture.

Thank you for the honest feedback—we’re using it to improve our updates and scheduling.
— Joey, Owner

Beoordeeld met 5 van de 5 sterren

We love our soco swings

We love our soco swings! Sales staff extremely knowledgeable and helpful! Our chair swings are well made and beautiful! Will be recommending to all our friends!

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Soco is the best!

Soco is great! Really cool and well made products. The Soco team is awesome and I’d definitely recommend them!
You’ll be glad you did business with Soco.

21 september 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer