Soda Fizzassist Reviews 

197
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We absolutely love this service! There isn't an option to refill our sodastream cylinders in Edmonton. We would typically re-purchase new cylinders from stores and pay a high price for it! The team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I thought that paying less than half for CO2 refills was the best thing about Soda Fizzassist, but your amazing customer service is even better! I'm sure I would have forgotten my refill pick up date... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got my delivery on New Year's Day for no extra fees! I wasn't even thinking when I placed my order (the last week of the year is always a blur for me lol) but it still showed up despite the holida... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I booked a time online and received an email well in advance that the timeframe would be altered. I had no issues with that. But in the meantime, I emailed back saying that if they had an earlier date... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bezorgdienst

Over Soda Fizzassist

Geschreven door het bedrijf

Save 50% on genuine SodaStream cylinders delivered to your doorstep.

Soda Fizzassist strives to make the lives of our customers a little less stressful by reducing their To Do list and delivering refilled Sodastream cylinders directly to their door.

Whether you call them a cylinder, canister, cartridge, tank or bottle, our SodaStream CO2 Cylinder Refill service guarantees they are  refilled to a minimum weight of 1150 grams with beverage grade C02. Each cylinder is cleaned prior to filling and then immediately capped with a shrink top.

Order online at sodafizzassist.com, pick your preferred delivery date, leave our empties on your doorstep and relax! No more trips to the big box store! No more listening to cylinders rattle around in the trunk or backseat!

Free delivery on orders of 3 cylinders or more. We deliver within a 35km radius of Edmonton Alberta Canada. This includes Sherwood Park, St Alberta, Beaumont, Leduc, Fort Saskatchewan, Spruce Grove and Stony Plain as well as portions of Sturgeon County, Parkland County, Leduc County and Strathcona County. We deliver to a homes, apartments, condos and businesses. We truly save you money and time!

Bet you didn't know that SodaStream hauls your empty cylinders to Mississauga, Ontario for refill...and then all the way back again. That is 6500km roundtrip! We refill locally, eliminate your trip to the store and our delivery drivers use route optimization to minimize our impact as much as possible. You save time and hassles and the more people that take advantage of Soda Fizzassist the better off we all are.

More bubbles. Less troubles.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

197 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(197)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service !

25 september 2022
Logo Soda Fizzassist

Antwoord van Soda Fizzassist

Thank you for taking the time to share the positive feedback Andy!

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Great price and delivery worked great.

24 september 2022
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Antwoord van Soda Fizzassist

Thank you Kristie. So glad you enjoy our service!

Beoordeeld met 5 van de 5 sterren

As expected

Bottles were picked up and replaced as expected.

22 september 2022
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Antwoord van Soda Fizzassist

Thank you Kristen! We are glad you like our Soda Stream refill and exchange service.

Beoordeeld met 5 van de 5 sterren

This was my first time ordering my…

This was my first time ordering my refill from SodaFizz, I was pleasantly surprised by the prompt service. The company provided confirmation of my order with details of my delivery date and time, then again let me know when my order was out for delivery on the day agreed upon. I will certainly order again.

18 september 2022
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Antwoord van Soda Fizzassist

Thank you Sharon. We are glad you appreciate the notifications and look forward to your next order.

Beoordeeld met 5 van de 5 sterren

Low Cost, Reliable Service

The cost was less than I pay at local grocery stores, even including the delivery charge. And delivery was right on time as advertised.

18 september 2022
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Antwoord van Soda Fizzassist

Thank you for the kind words Gerry!

Beoordeeld met 5 van de 5 sterren

Awesome experience

18 september 2022
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Antwoord van Soda Fizzassist

Chris. That is high praise and we are so glad to have earned your business.

Beoordeeld met 5 van de 5 sterren

Quick service and best price!

Quick service and cheaper than going to the store. Even with the delivery charges, it was still less than if I had exchanged cylinders at a the store in person.

15 september 2022
Logo Soda Fizzassist

Antwoord van Soda Fizzassist

Thanks Jason. Glad you love the service. If you share with friends with Refer a Friend and save even more! We look forward to being of service in the near future.

Beoordeeld met 5 van de 5 sterren

Not often is convenient more…

Not often is convenient more affordable! In this case though it is. Not only was it convenient and affordable, but it was also very quick. Soda Fizzassist even went beyond and delivered to us after I had mistakenly given the wrong address. The canisters are the same as I would great at the retailer. I am excited to use this service again and again.

13 september 2022
Review zonder uitnodiging
Logo Soda Fizzassist

Antwoord van Soda Fizzassist

Thank you for the wonderful review Cynthia. We are glad to be your Soda Fizzassist :)

Beoordeeld met 5 van de 5 sterren

Great experience

The customer service was great. The communication was perfect and I was able to ensure the product was ready by receiving a reminder. As well as knowing the product had been delivered so we could retrieve right away. It was a smooth process.

8 september 2022
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Antwoord van Soda Fizzassist

We truly appreciate your kind words and look forward to being of further service.

Beoordeeld met 5 van de 5 sterren

Lots of positives

Priced comparatively to stores, delivered when expected, quickly. happy to hear that there is the availability to have canisters refilled, to further reduce landfill

8 september 2022
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Antwoord van Soda Fizzassist

Thanks Donna. We agree that refilling canisters / cylinders locally makes way more sense.

Beoordeeld met 5 van de 5 sterren

On time

On time, easy to request, great experience.

8 september 2022
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Antwoord van Soda Fizzassist

Thanks Angela! So glad you love our service. Use Refer a Friend and save even more!

Beoordeeld met 5 van de 5 sterren

Great prices and 10/10 customer service

Great prices and 10/10 service! So much better than having to lug my canisters to the store! They update you on who and when they will be delivering with updates right up to your door....with FREE DELIVERY!

7 september 2022
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Antwoord van Soda Fizzassist

Glad you love the service updates Kevin. Thanks for taking the time to provide the review.

Beoordeeld met 5 van de 5 sterren

So convenient and half the cost!!

I love my soda stream but it is often a hassle to refill the cartridges. And lots of times the local stores are out. This was the best service I found it's half the price and delivery is right to your door!!! Love it will definitely use over and over again!!!

25 augustus 2022
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Antwoord van Soda Fizzassist

Kerry. Thank you for the kind words. We look forward to being of service!

Beoordeeld met 5 van de 5 sterren

Superb Service

It couldn't be simpler:
Choose quantity
Input your information
Book delivery
Pay

What a breeze.

Here's to a long time customer.

15 augustus 2022
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Antwoord van Soda Fizzassist

Carlos. That is music to our ears! Thank you for sharing your experience and we look forward to providing future SodaStream refills.

Beoordeeld met 5 van de 5 sterren

Great service! Will use again!

Requested pickup and there was a time slot that day! Service was fast and I was notified by text the whole way. Also used the chat feature as I needed make a slight change to my order, and it happened no problem.

12 augustus 2022
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Antwoord van Soda Fizzassist

Thanks Angela. So glad we can bring you More Bubbles with Less Troubles.

Beoordeeld met 5 van de 5 sterren

Amazing!!

Amazing! Ordered 5 refills as I am forever forgetting to take the empties with me grocery shopping. Now I just put my order in and the next day...done!! Right to the house. Love it! One less mental chore weighing me down. Thank you so much Soda Fizzassist!

11 augustus 2022
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Antwoord van Soda Fizzassist

Thanks Hillary. Glad to take this item off the list going forward!

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, on time delivery. Happy with the purchase.

10 augustus 2022
Review zonder uitnodiging
Logo Soda Fizzassist

Antwoord van Soda Fizzassist

Thanks for taking the time to highlight our customer service Ivana.

Beoordeeld met 5 van de 5 sterren

Super convenient and priced well

Super convenient and priced well. Wish I would have known about them sooner. 5 Stars!!!

8 augustus 2022
Review zonder uitnodiging
Logo Soda Fizzassist

Antwoord van Soda Fizzassist

Thanks Rob. So glad you love our refill delivery service.

Beoordeeld met 1 van de 5 sterren

Health Concern

Wanted to try out this service based on reviews I read here. I’m sure everything is fine with their product, but when asked where these are refilled, they were quite short with me. Reluctantly they told me their refill location is not disclosed and that “the refill location they pay rent for and not at our house”. Again when asked where, they denied to share and said they don’t offer pick-ups.

If a business is not willing to share details about their food product that we INGEST and where it’s being filled, stored, cleaned, etc. that’s a red flag for me and probably health Canada. I’ll pay $20 at superstore before risking my families health in a “mystery location”. I tried supporting your YEG business.

UPDATE:
I can’t seem to reply. My point is I’d rather pay full price than risk the health of my children with your “mystery” filling location. You are correct, there are several other filling locations in Edmonton. Like you I found them on Kijiji and “Keith” is who we normally use as he is very transparent (unlike you). He’s been doing this for years. Although I appreciate your response, you still definitely have work to do and are a lawsuit waiting to happen.

Sure, customers should just take your word for everything you’re saying? Wonder why delivery services are popular? People know where their product is coming from. We live in a world where anything can be ordered from the seats of our couches. We do this because we know the products come from a trusted source. You in fact are doing the opposite. In fact, you just get defensive when someone asks.

I asked you about more than the location and can prove it with screenshots. I was astounded to be treated so poorly and the fact that you talked to me like I was crazy for asking where your product is handled. If you’d like I can definitely make a more public post with screenshots to your unprofessional reply?

Im not looking to argue. You are a local business and that’s great. You are dealing with a food product and need to follow health guidelines. End of story. I can’t tell you how to run your business, but because of your lackluster customer service and negative responses to a legit question, you have lost a chance at earning my families business.

6 augustus 2022
Review zonder uitnodiging
Logo Soda Fizzassist

Antwoord van Soda Fizzassist

Sarah,
We are saddened by our communication breakdown and being unable to earn your trust. Customer service is very important to us and we appreciate your concerns.

Soda Fizzassist strives to make the lives of our customers a little more stress free by reducing their To Do list and delivering refilled Sodastream cylinders directly to their door. Soda Fizzassist only deals with beverage grade carbon dioxide (99.9% pure), the same as is used in restaurants, that is sourced from a nationally recognized company. Each cylinder is cleaned prior to filling and then immediately capped with a shrink top.

We consume our Sodastream C02 refills on a daily basis so can appreciate any health concerns of our customers. We hope that by locally refilling Sodastream cylinders we can, in a small way, facilitate the health of our customers and the health of our planet.

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