Really good experience dealing with Barry at Sofology. He was friendly, knowledgeable and clearly knew his stuff when it came to sofas. What stood out for me was that he didn’t come across as y... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie49 Boucher Road, BT12 6HR Belfast, GB
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Lees wat reviewers zeggen
James was brilliant. His customer service was outstanding. He was very knowledgeable about the sofa I was inquiring about. He explained all the features of the sofa I was purchasing and was also the p... Toon meer
Bedrijf heeft geantwoord
Salma the salesperson was very helpful and knowledgeable about Sofology products which helped us make our decision. She was not pushy at all and explained everything.
Bedrijf heeft geantwoord
Matt from the Boucher road store helped us with our purchase. He was extremely helpful and knowledgeable and was able to answer all the questions we had. He displayed excellent customer service and ma... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
49 Boucher Road, BT12 6HR, Belfast, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Friendly knowledgeable staff
23 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
The girl that was looking after us was…
The girl that was looking after us was very helpful
19 september 2026
Antwoord van Sofology - Belfast
Thank you for awarding us 5 stars Elizabeth.
Very helpful
Very helpful and positive experience from Teresa. Customer service was excellent.
19 september 2026
Antwoord van Sofology - Belfast
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Still waiting on call back from team…
Still waiting on call back from team after paying a £500 deposit and signing for a 4k sofa
18 september 2026
Antwoord van Sofology - Belfast
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Antwoord van Sofology - Belfast
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwoord van Sofology - Belfast
Thank you for awarding us 5 stars Gerard.
Salma the salesperson was very helpful…
Salma the salesperson was very helpful and knowledgeable about Sofology products which helped us make our decision. She was not pushy at all and explained everything.
15 september 2026
Antwoord van Sofology - Belfast
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Salma. Have a great day 😊
👍👍👍👍👍👍👍👍👍👍
11 september 2026
Antwoord van Sofology - Belfast
Hi there, thanks for your 5-star review, we really appreciate the feedback!
James was brilliant
James was brilliant. His customer service was outstanding. He was very knowledgeable about the sofa I was inquiring about. He explained all the features of the sofa I was purchasing and was also the payment options available to me. He made the whole process very easy and very enjoyable.
13 september 2026
Antwoord van Sofology - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Really good experience dealing with…
Really good experience dealing with Barry at Sofology. He was friendly, knowledgeable and clearly knew his stuff when it came to sofas.
What stood out for me was that he didn’t come across as your typical salesperson trying to push you into buying something. He cut through a lot of the usual sales talk and just gave us honest, straightforward advice. He took the time to explain the differences between the sofas and answer all our questions without putting any pressure on us.
It was refreshing to deal with someone who actually knows his products and is more interested in helping you find the right sofa than just making a sale.
I’d definitely recommend Barry to anyone looking for a new sofa. If you’re in Sofology, ask for Barry — you won’t go wrong.
12 september 2026
Antwoord van Sofology - Belfast
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Barry and that you would recommend us! Have a great day 😊
Great customer service.
Very knowledgeable and helpful staff. Efficient service. Theresa was so helpful and gave me great advice. She answered all my questions. The store was bright and easy to walk around.
7 september 2026
Antwoord van Sofology - Belfast
Hi there, thank you for your review. Another great review for Theresa, we will make sure to pass this on! Have a nice day.
Fantastic Customer Service
James was our customer advisor and he was terrific: such a people person.
9 september 2026
Antwoord van Sofology - Belfast
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Helpful friendly staff
6 september 2026
Antwoord van Sofology - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Matt from the Boucher road store helped…
Matt from the Boucher road store helped us with our purchase. He was extremely helpful and knowledgeable and was able to answer all the questions we had. He displayed excellent customer service and made buying the sofa a really enjoyable experience. I will definitely be back!
6 september 2026
Antwoord van Sofology - Belfast
Thank you for awarding us 5 stars 😊
Customer Service was excellent. The girl called.Sana was a beautiful appearance.
Customer Service was accident
Specially the girl called
Sana
6 september 2026
Antwoord van Sofology - Belfast
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great experience
8 september 2026
Antwoord van Sofology - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Belfast
Hi there, thank you for your review. Another great review for Salma, we will make sure to pass this on! Have a nice day.
Staff was great and good craic
When through the door staff was so friendly and helpful to our every need.
Was able accommodate what we were looking for.
6 september 2026
Antwoord van Sofology - Belfast
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Antwoord van Sofology - Belfast
Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.
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