Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieHighwood Lane, Patchway, BS34 5TQ Bristol, GB
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Lees wat reviewers zeggen
Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Toon meer
Bedrijf heeft geantwoord
We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Toon meer
Bedrijf heeft geantwoord
We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Highwood Lane, Patchway, BS34 5TQ, Bristol, Verenigd Koninkrijk
4,7
Uitstekend
1K reviews
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Really lovely team at the showroom
Really lovely team at the showroom
Helpful and not in anyway pushy, just respectful of your decisions. I would normally shop online but for this reason I returned to purchase in store.
23 september 2025
Antwoord van Sofology - Bristol
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Bristol
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Wonderful place, fabulous quality!
Such a calm, easy buying experience! Kayleigh was superb! Knowledgeable, lovely and efficient! Such a nice place, such comfortable sofas! Hence I bought a few!
24 september 2025
Antwoord van Sofology - Bristol
What a fantastic review, thank you so much for taking the time to write this 😊
Lovely staff at the Bristol store
Lovely staff at the Bristol store, really helpful. Easy ordering and can’t wait for my sofa
21 september 2025
Antwoord van Sofology - Bristol
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Modern, interesting range, non pushy
After visiting a number of sofa outlets we had borderline given up as we couldn't find anyting modern, different, designed, the places we had been in everything looked the same or was tacky and favoring electric relining over style. We found a sofa online and realised it was from Sofology and they had a Bristol store. I called to ask if what I wanted was in the showroom and it was and it was even in the right colour. We visited on a Saturday, with traffic we only arrived 30 minutes before closing, I found the showroom very inspiring, lots of modern designs, the sofa we actually wanted was perfect. What I liked the most was the staff left us alone, said hello and then said if you want me I am around, didn't keep pressing questions about what we were looking for etc. Even though the store had officially closed at 6 the chap stayed on and we done a deal on that sofa, another from the range and took the foot stall too. A great find, will be my first choice for the next time. (well subject to it actually arriving of course!!)
20 september 2025
Antwoord van Sofology - Bristol
Thank you for sharing your experience! We're pleased you found what you needed at our Bristol store and enjoyed our designs and staff.
We're excited you chose Sofology for your new sofas and footstool, and we hope they bring you comfort. We'll ensure a smooth delivery, and if you have questions, feel free to reach out.
Thanks again for your kind words. We look forward to welcoming you back!
Completely stress free
Completely stress free, chose the recliner, chose the fabric, paid in full, very quick. Victor was great. Can’t wait to get the chair !!!
21 september 2025
Antwoord van Sofology - Bristol
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your experience with us was completely stress-free and that you found the perfect recliner. It's fantastic to know that Victor was able to assist you so well. We hope you enjoy your new chair and can't wait for you to have it in your home. If you have any questions or need further assistance, feel free to reach out.
Attentive service
Such friendly and personal service. Really enjoyed the care taken to explain everything with patience and clarity.
21 september 2025
Antwoord van Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Bristol
Thank you for choosing Sofology :-)
Happy with no sales pressure…
I knew the sofa I was interested in and was given a swatch that colour didn’t work in my room.
I went for same settee with different colour and ordered it I had no pressure from Mat in Bristol branch which I liked
5 weeks it will be delivered.
15 september 2025
Antwoord van Sofology - Bristol
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa!
Happy shopper!
Hi, The staff on duty were very welcoming when we arrived. She explained how your system worked and let us browse without any pressure. She provided us with helpful information regarding what we could change and somehow appeared when needed! Without us feeling pressured
14 september 2025
Antwoord van Sofology - Bristol
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Matt couldn’t have been more helpful
Matt couldn’t have been more helpful. He also explained everything clearly and wasn’t at all pushy. Thank you.
16 september 2025
Antwoord van Sofology - Bristol
Thank you for awarding us 5 stars :-)
Hayden credit to your company
I live in Warwickshire and was visiting a friend in Bristol and visited your Bristol store.
From the minute I walked in Haydn was amazing he explained all options, prices etc. I have placed the order with the Bristol store today as a result of his great service he is a credit to your company!
Julie
14 september 2025
Antwoord van Sofology - Bristol
Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊
Antwoord van Sofology - Bristol
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
We were looked after from the moment we…
We were looked after from the moment we walked through the door. Given the advice we needed and then left alone to browse. Making the purchase was painless and quick.
13 september 2025
Antwoord van Sofology - Bristol
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very good customer service
8 september 2025
Antwoord van Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Bristol
Hi there, thank you for taking the time to leave a 5-star review!😊
Friendly knowledgeable member of staff
31 augustus 2025
Antwoord van Sofology - Bristol
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kayleigh was amazing!
Kayleigh was super patient and helpful and explained everything so well I was super confident and excited ordering my beautiful lumiere sofas
4 september 2025
Antwoord van Sofology - Bristol
Great choice Mrs Church!
It seems like a great product
It seems like a great product
But the sales assistant Vanessa was very helpful
Very curtious ,just went the extra mile
She made the whole experience quite enjoyable
4 september 2025
Antwoord van Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick friendly service
Quick friendly service from Hayden.
I liked the range of chairs to choose from & the materials on offer.
24 augustus 2025
Antwoord van Sofology - Bristol
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a quick and friendly experience with Hayden. It's great to know that you appreciated the range of chairs and materials we offer. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any more thoughts or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Sofology Bristol in the future!
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