Sofology - Chester Reviews 

We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

Great person to deal with Kirsten no Pressure at all lovely person to deal with

Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

Dan was a pleasure to talk to and deal with

We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

Advisor was very helpful

We had a fantastic experience at Sofology in Chester, all thanks to Julia! From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. She took the time to really understand what we were looking for in a sofa and guided us through the options without any pressure.

Julia made the whole process smooth and enjoyable, answering all our questions and helping us choose the perfect sofa for our home. Her professionalism and attention to detail were outstanding, and we genuinely felt she cared about making sure we were happy with our choice.

If you’re visiting Sofology in Chester, we highly recommend asking for Julia, she’s a real credit to the team!

Really great experience buying from Sofology. It's a good size store with plenty of sofas to try. Nic was incredibly helpful and explained everything thoroughly. A very efficient process.

John, the salesman, met us when we entered the shop. was friendly and around if we needed assistance. Once we had chosen the sofa we wanted he made us a drink then explained all the Ts & Cs and various add on options without the hard sell, which was appreciated.

Excellent product just what we wanted,
All explained by Nic no pushy sales great service

Friendly,polite,helpful
Really happy with our new furniture

We were approached when we first went in the store by Julia then we were left alone to browse, no pressure selling but we knew to ask if we needed more info, the first time we went we didn't know for sure which to buy so we found Julia and she gave loads of info, but didn't come across as wanting a sale, more on a going shopping with a friend kinda vibe, we returned two days later and made our purchase, fortunately for us she was working so she talked us through all the options, again no pressure. We went to other outlets and the pressure made us want to leave as soon as we walked in, the quality of the stock is also really good, if you want hassle free shopping this is the place, I'd definitely recommend.

Very helpful, all staff were really pleasant and friendly Not pushy at all .
Very informative.
John who served us and helped with the purchase was extremely friendly and professional . Highly recommend.

John was great. Very knowledgeable and not pushy at all.

We came in with an idea of what we wanted. Kristen was more than happy to help us with looking. She showed us a few different sofas. Very helpful

Your sales person John from Chester was excellent

Very helpful staff and not pushy at all.Highly recommend buying from Chester Sofology!