Sofology - Coventry Reviews 2.000

The lady who helped us with our order was lovely! Very friendly helpful and knowledgable.

I came in just to browse round and Wendy helped me choose a really comfortable chair that i bought on impulse without forcing me into to buying it, her friendly approach and advice sold it to me and I have bought a nice product over a more expensive one that was not as good.

Visited the Coventry branch to view and order a specific sofa, Corey walked me through the colour options and sofa configurations giving me the confidence to make an informed purchase.

Wendy was really helpful and knowledgeable. It was a pleasure buying from her.

Professional, Friendly and Knowledgeable, all I needed.
Dorinda was very helpful, nice to deal with.

We had a nice experience while shopping in the Coventry branch of Sofology. Both ladies were very friendly, we ended up buying through Wendy who explained everything along the way. There was no pressure at all.

Very helpful lady in showroom. I explained my specific needs and she showed me appropriate sofas. Dorinda was pleasant and helpful throughout and I found a sofa that suits perfectly.

Very polite and helpful highly recommend

Wendy was very helpful she didn't hurry us.the whole buying experience was relaxed and we never felt pressured to buy at any time.

Wendy in the Coventry store was great, she left me alone to browse, and was very helpful when I decided to buy The Hugo sofa to replace my old Sofa Works couch, which has now died after many years of abuse.
The store was very clean and I was offered tea or coffee. Overall I'm very happy with my experience and look forward to my new sofa arriving in a few weeks.

A really good experience no pushing products on you and everything explained easily.

Great experience with Mariola in Coventry store and very quick and easy buying experience.

We received the best support and customer service from Mariola. She was so informative, understanding and patient in our decision, and when it was the right time to order our sofa, she explained everything to us. Mariola was amazing and I will recommend her to everyone. Brilliant and a big thank you again to her.

The person who I did the order very knowledgeable about the sale. I had no difficulty of buying the item I wanted so everything was made clear to me about the insurance and delivery.

Shop assistant was very helpful, patient, polite and showed me some lovely sofas
She listened to what I was looking for.
Went through all the information I needed to know The whole experience was very and her advice was so helpful
At the end I purchased a gorgeous love chair, so please with, thanks

Very helpful assistant

We were approached by Davindra who told us; there was no pressure and we were free to browse but if we had any questions she was happy to help. That put us at ease straight away.
We did have a lot of questions so she stayed with us. She understood that we wouldn't be making a decision on that day but she still took time with us, we told her we wanted 2 two seaters in blue leather and we didn't want recliners. She showed us would be suitable. We found one we really liked, but we couldn't judge the colour properly from the swatch, so she took us to another suite that was in the colour of the swatch. That made it so much easier. We loved the suite but weren't sure if it would fit so she emailed us the measurements of the two seater, three seater and chairs. This turned out to be really helpful as the 2 two seaters would have been too big, normally we would have dismissed it but because we had the chair measurments, we were able to chalk it out on our living room floor, and it turned out the two seater and two chairs would fit nicely. We returned a week later and asked for her personally and purchased them, she also explained about the care package and the cleaning kit, which we also purchased. Her patience and her knowledge were very much appreciated.
We have been looking around for a few months and have not found anywhere that has been so helpful and where we haven't felt pressured. It was a truly good experience and we are 100% sure we have found the perfect suite for us.

Great customer service from Wendy, very informative and friendly

Wendy provide an exceptional service. Very friendly and supprtive. Great experience. Thank you