With a very pleased with the service that we received at the Coventry showroom. Many options were discussed and we were able to come to the best conclusion. It is our second purchase from this company... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAlvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
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Lees wat reviewers zeggen
Lovely sofa. Delivered in under 7 days from order date. Lovely customer service. Great delivery. Wonderful experience end to end. Will definitely go back there for my next sofa.
Bedrijf heeft geantwoord
A big thank you to Wendy at Sofology Coventry for her excellent customer service. She was friendly, knowledgeable, and took the time to help us find exactly what we were looking for. Nothing was too... Toon meer
Bedrijf heeft geantwoord
Great service from Dorinda, we did not feel pressured, she gave us time, answered all our questions, overall very helpful. We are looking forward to our new sofa arriving!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mariola was a great help in making my…
Mariola was a great help in making my decision, very efficient and knew her product.
Thanks to Mariola !!
Highly recommended.
23 augustus 2025
Antwoord van Sofology - Coventry
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Our experience at the Coventry store
Hello Sofology team.
I wanted to take a moment to share my appreciation for Thomas and the exceptional service he provided during our recent visit. His knowledge and expertise truly made us feel welcome. and valued.
Thomas answered all of our questions with ease and patience, which meant a lot to us, especially as we had two
young children in tow. He presented us with various options and offered honest
insights that resonated with us.
Thank you for facilitating such a positive experience.
Best regards,
Palminder Randhawa
20 augustus 2025
Antwoord van Sofology - Coventry
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Antwoord van Sofology - Coventry
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Lovely experience to match a lovely sofa
Lovely staff members
Very welcoming
Knowledgeable on products
Couldn't of been more helpful
15 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I bought 2 sofas from sofology wiating…
I bought 2 sofas from sofology wiating for delivery, mariola was very helpful and informative. Thanks to her for helping us choose the best one
18 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The experience was excellent
The experience was excellent! We were provided 5* customer service from the moment we entered the shop by Mariola. Her knowledge on the sofas in store was truly outstanding - her friendly non invasive attitude honestly sold us the sofa
17 augustus 2025
Antwoord van Sofology - Coventry
Hi Olivia,
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at Sofology Coventry. Mariola will be delighted to know her knowledge and friendly approach helped you find the perfect sofa. We appreciate your kind words and 5-star rating. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon!
Antwoord van Sofology - Coventry
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Choosing the right sofa
Wendy was very helpful and knowledgeable about the sofas we were viewing
11 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Our host was very wonderful and knew…
Our host was very wonderful and knew exactly what she was doing. We will go back again.
9 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Mariola was absolutely brilliant very…
Mariola was absolutely brilliant very patient with me as I could not make my mind up about which sofa I wanted and especially the colours and gave me swatches to take home, with her experience guided me into getting the perfect sofa which is absolutely beautiful and the colour is amazing.
Mariola is such a beautiful person with a beautiful personality and will definitely recommend my family and friends to Mariola to help them find there perfect sofa and now I can’t wait for mine to arrive
8 augustus 2025
Antwoord van Sofology - Coventry
Thank you for this great review Sandeep. We look forward to delivering :-)
The staff were fabulous especially…
The staff were fabulous especially Mariola in Coventry Alvis retail park branch we are very happy with her service
8 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariola. Have a great day 😊
Wendy was amazing
Wendy was amazing! Very helpful not at all pushy, she was great with our children, gave them colouring whilst we filled in all the paperwork. We can’t wait to get our new sofas.
2 juli 2025
Antwoord van Sofology - Coventry
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
My only complaint would have been it…
My only complaint would have been it would have been nice to have fabric samples in the store as not everyone has got access to the internet. Great young salesman very helpful and knowledgeable .
3 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you for your review. The stores should have swatch books for all sofas that are on display so we are sorry about this! Otherwise you can order them free of charge from our website. If you need anything else, please don't hesitate to get in touch!
Lovely staff made for a great experience
Very friendly and knowledgeable staff, we'd been in a couple of times before we decided what we wanted. Made to feel very welcome and the ordering process was so easy - my personal peeve is when sales people are pushy and over the top, but this was a really nice experience with none of that. Sat, nattering about dogs with a lovely staff member - the perfect way to buy furniture!
4 augustus 2025
Antwoord van Sofology - Coventry
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Corey was really good very professional
Corey was great, really helpful,cheerful and may i say he was very patient?
4 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you for your review. Another great review for Corey, we will make sure to pass this on! Have a nice day.
Choosing the Ripley sofa
I attended the store in Coventry over several months after putting an offer on a house. The sales team are friendly and welcoming. You do not feel pressured to buy. They do not follow you around the store like some other big retailers do. If you tell them you are just looking you also know that they are around if you need them.
When you walk into the store they are not sat on the sofas having a chat like some other stores.
Wendy served me today, I have seen her on several occasions. Wendy appears happy, friendly and professional. She appears honest on her opinions and does not come across that she is giving advice for her own gain. I appreciated Wendy’s advice when I brought the Ripley sofa today.
3 augustus 2025
Antwoord van Sofology - Coventry
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Wendy was a star !
Wendy was a star !
Wendy provided us with excellent customer service. She was polite and gave us time but what was the most important thing is that she listened to our specific requirements and assisted in overcoming some obstacles. Absolutely no hard sell either.
3 augustus 2025
Antwoord van Sofology - Coventry
Hello, thank you so much for your review.
Antwoord van Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!
Corey in Coventry branch was so helpful…
Corey in Coventry branch was so helpful to us. Excellent service
1 augustus 2025
Antwoord van Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Coventry
Thank you for awrding us 5 stars :-)
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