We wasn't rushed into anything, and was met by pleasant staff who took there time to make sure we received the best outcome for or new sofa
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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Lees wat reviewers zeggen
We got an excellent service from a sales person Pauline, she managed to find us exactly what we wanted, we couldn’t be more pleased. Just waiting for our exciting delivery in November.
Bedrijf heeft geantwoord
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Toon meer
Bedrijf heeft geantwoord
I found the furniture at sofaology the right fit for my husband to get on and off due to his age and mobility. After the delivery and trying out the heated seats we went back and bought more for other... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Five star service
Gary was great. He helped us find our perfect sofa. Super exited for delivery now
4 juli 2026
Antwoord van Sofology - Doncaster
We are super excited to deliver Sarah!
The service at the store was great
The service at the store was great, helpful and no pressure made to purchase. Very friendly staff.
30 juni 2026
Antwoord van Sofology - Doncaster
Thank you Mark :-)
Thank you Gary
We recently visited Sofology at Doncaster to choose our new sofa. Each staff member we spoke to was very friendly and welcoming.
Gary helped us when it came to choosing our sofa, he explained all the different options we could have with the sofa and what extras we could choose including the sofashield insurance cover.
Gary was very professional and a great help to us and kindly stayed later then the shop opening times as we thought the store was open later then it was. So I just wanted to say a big thank you to him for doing that and helping us choose our lovely new sofa. Thank you again.
27 juni 2026
Antwoord van Sofology - Doncaster
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Sale assistants were knowledgeable and…
Sale assistants were knowledgeable and helpful in helping me choose a suite
24 juni 2026
Antwoord van Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Pauline put me at ease
Pauline put me at ease, she listened to me and helped me choose exactly what I wanted. Pauline was very friendly and took time to explain everything I needed to know and how things would progress going forward.
23 juni 2026
Antwoord van Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pauline. Have a great day 😊
Antwoord van Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
order processed incorrectly to start…
order processed incorrectly to start with.
Having gone into store to it took face to face and several telephone calls to sort. Very stressful.
30 mei 2026
Antwoord van Sofology - Doncaster
Hi there, thanks for your review. We're sorry to hear that your order wasn't processed correctly and that it took multiple visits and calls to get things sorted. We understand how stressful and frustrating this must have been, and this isn't the experience we want for our customers. Thank you for taking the time to share your feedback, as it helps us identify where we need to improve. We hope that, despite the difficult start, the issue has now been fully resolved.
Antwoord van Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review!😊
We came into the Doncaster store half…
We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly
We knew what sofa we liked and it was in store to try out in the colour we liked too
The quality was fantastic for the price and super comfy ! We were sold !
He wasn’t rushing us and we sorted the order out before closing
Can’t wait for delivery ⭐️⭐️⭐️⭐️⭐️
10 juni 2026
Antwoord van Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
The only thing I’m disappointed with is…
The only thing I’m disappointed with is the very expensive delivery charge we spent over £2000 and I certainly didn’t expect to be charged £127 for delivery very disappointed this is my second sofa from here and I won’t be using you again.
6 juni 2026
Antwoord van Sofology - Doncaster
Thanks for your feedback. Our delivery charge covers a specialist two-person service, including room of choice delivery, careful placement of your furniture in your home, and removal of all packaging so everything is left tidy. We understand your disappointment, especially as a returning customer, and really appreciate you sharing your comments.
Fantastic service and staff from…
Fantastic service and staff from Brandon he made us welcome
2 juni 2026
Antwoord van Sofology - Doncaster
Hi there, thank you for your review. Another great review for Brandon, we will make sure to pass this on! Have a nice day.
EXCELLENT
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, and patience she showed us throughout the process. The service, quality, delivery, and sofa assembly were all excellent. We are very pleased with our experience and would highly recommend this store.
28 maart 2026
Antwoord van Sofology - Doncaster
Hi there, thank you for your review. Another great review for Paulina, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Doncaster
Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.
We’dHappythe suit we wanted in…
We’d already seen the suit we wanted in Leeds, we were passing in Doncaster so decided to order there
19 mei 2026
Antwoord van Sofology - Doncaster
Thank you for choosing Sofology!
The greeting and service provided from…
The greeting and service provided from Hamilla. Very professional
21 mei 2026
Antwoord van Sofology - Doncaster
Hi there, thank you for your review. Another great review for Hamilla, we will make sure to pass this on! Have a nice day.
Super friendly sales assistant
Super friendly sales assistant. Efficient service, order placed and paperwork was quickly put in place. Thank you!
16 mei 2026
Antwoord van Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
We only went to browse but the lady…
We only went to browse but the lady that helped us was so helpful and the furniture quality was excellent we made a purchase. Shop was clean and well presented. Can't wait for my new suit to arrive.
16 mei 2026
Antwoord van Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Fantastic product and service
Fantastic product, customer service from Pauline on York Rd Doncaster was brilliant. Went like clockwork, very happy with my purchase.
7 mei 2026
Antwoord van Sofology - Doncaster
What an amazing review, thank you so much for taking the time to write this 😊
Me and partner came in after being let…
Me and partner came in after being let down by a previous company. We spoke to Aaron who was very very helpful and helped us pick a sofa that we would get asap as we were left without a sofa…
The delivery drivers the fetched it were very friendly and managed to get it in no problem in a matter of 30 minutes!
I would highly recommend the Doncaster branch
11 mei 2026
Antwoord van Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent experience our sales lady…
Excellent experience our sales lady Pauline was very helpful without being pushy.
10 mei 2026
Antwoord van Sofology - Doncaster
Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.
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