Sofology - Doncaster Reviews 2.138

Tracey was lovely and talked me through everything and was really patient with us. I’ve been to two different branches and all tje staff were lovely and not pushy at all and let you look at your own pace. Thank you so much for all your help!

The staff were extremely helpful and knowledgeable about the sofas. We were able to come in store, select the sofa we wanted with ease.

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed us a sofa straight away which hit all our requirements perfectly. Pauline was very friendly, not pushy, left us alone to talk and browse when needed and very relaxed/patient and easy going when it came to the paperwork. Overall very enjoyable, relaxed experience, very friendly staff, Pauline was fantastic, would recommend to anyone go there first.

Gary explained everything in detail and made the buying process easy

Guy was nice and he needs a pay rise :) his friend who says someone else looks like him thanks for the free delivery who ever it was

Very helpful salesman. Didn't hassle me.but was there for advice when I needed him.

No hard sell. Very pleasant well mannered assistant. Very clear explanation of ordering process.

Haven't received order yet. But customer service was great. Aaron gave us lots of advice and information and gave us space to discuss when needed. We did visit twice. I would definitely recommend to friends and family.

We were shopping for our first sofa and wanted to browse, in other sofa shops we felt like the staff were following us. In sofology Pauline noticed us trying to figure out some sofas and popped up out of nowhere to help, she then let us browse without feeling stalked but was there when we needed advice. We found our dream sofa thanks to the help of Pauline who helped us personalise it to our taste. We didn’t feel like we had to purchase there and then and it was a very relaxed experience.

Brilliant Experience

Really pleased today Pauline from the Doncaster Store throughly went through everything when I was purchasing my new sofa Thank You very much 10/10

I visited sofology store today ,l was served by Arron who l found very helpful with my purchase. He was very knowledgeable regarding the sofa l had chosen, l didn't feel pressured by Arron, certainty would give him a 5star.

Gary was very helpful and knowledgeable, and found us the required components to complete our needs

It was myself and my partners first time going sofa shopping so we went in with an open mind and very overwhelmed. However, we must say that Charlene was so helpful and so approachable! We purchased the perfect sofa and couldn’t be happier. Again huge thanks to Charlene for her 10/10 customer service!

Aaron was brilliant from start to finish. This is my second order from Sofology and we cannot fault them

Wonderful sales assistant very knowledgeable kind considerate to my needs made sure everything was explained to me lovely cheerful lady a very valuable asset to your team thank you Pauline

Aaron was professional, friendly, informative and knowledgable! He is a credit to your Doncaster store.

Excellent service, friendly and thorough with explaining the information of our order.
Thanks Pauline

Pauline was incredibly helpful and welcoming from the moment I arrived. She made everything feel easy and comfortable, taking the time to explain things clearly and making sure I felt supported. Her friendly attitude and positive energy really stood out, and it made the whole experience much better. It’s clear she genuinely cares about helping people and creating a good atmosphere. I’d happily recommend her to anyone.

Very helpful

Digital signature didnt work and has been nothing but stress being on hold every day for two hours and then they tell me I can’t have a refund for my deposit..