Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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Lees wat reviewers zeggen
Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... Toon meer
Bedrijf heeft geantwoord
The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.
Bedrijf heeft geantwoord
Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Very helpful, professional service
Karen was helpful without being pushy, answered our questions and gave us the e required information to make a decision.
18 januari 2026
Antwoord van Sofology - Dundee
Thank you for awarding us 5 stars Ally :-)
Great sofa store
Our salesperson Derek was very knowledgeable, helpful and down to earth, gave us time and space to discuss and try out lots of sofas before we found the perfect one.
17 januari 2026
Antwoord van Sofology - Dundee
Thank you for awarding us 5 stars Kerry
The salesmanZZZZZ was Amazzzzzzzing 👍😀
20 januari 2026
Antwoord van Sofology - Dundee
What a compliments, thankkkk yooouuuu Valerie :-)
We had a great experience at sofology…
We had a great experience at sofology where they could not have been more helpful. This is our second sofa order with them and we’ll be back again.
17 januari 2026
Antwoord van Sofology - Dundee
Thank you for awarding us 5 stars Mr Davidson
The lady in the store was so helpful…
The lady in the store was so helpful and kind… A+++ service
19 januari 2026
Antwoord van Sofology - Dundee
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Extremely helpful sales person no rush…
Extremely helpful sales person no rush whatsoever
18 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Understanding staff
First class given time to make up our mind no pressure from sales staff and all items explained
18 januari 2026
Antwoord van Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent customer service
The member of staff we dealt with, Cameron, was friendly and extremely helpful. Cameron was knowledgeable about the products and able to answer all of our questions. The process was quick and simple and we look forward to the delivery of our sofa.
18 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cameron. Have a great day 😊
Sales advisor was very patient and…
Sales advisor was very patient and provided good information about the products.
18 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great sofa shop
Went to a few sofa shops had a sofa from sofology before had a look about Matt helped us he wasn't pushy left us to have a look about them answered all our questions picked our sofa so just on the countdown now
15 januari 2026
Antwoord van Sofology - Dundee
Thank you for your lovely feedback!
Professional and honest advice…
Professional and honest advice communicated in a friendly manner.
Great selection.
15 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful sales person.
5 januari 2026
Antwoord van Sofology - Dundee
Thank you for leaving a review Mr Sheilds 😊
Karen introduced herself and explained…
Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once did we feel pressured or harassed but equally never once did we have to search for help. This helped us relax and feel at ease to browse and try different sofas. We found what we've been looking for,that we didn't find in other stores. Approached Karen and she went through everything about the purchase and about the extended warranty and cleaning kit.Could not have asked for a lovelier assistant than Karen, she is a gem.
14 januari 2026
Antwoord van Sofology - Dundee
This is a great review, thank you for sharing. We are so pleased that Karen was helpful during your visit.
Excellent customer service
Delighted with the service we received at Sofology. We were given the time and space to wander the store ourselves, but the team was quick to provide advice and help when we needed it. We felt no pressure to make a purchase. We ordered 4 two-seater sofas and the ordering process was smooth, simple and transparent. Looking forward to receiving the sofas in due course.
14 januari 2026
Antwoord van Sofology - Dundee
Thank you for this great reiview :-)
Purchasing sofas
Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional
13 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nice salesman not pushy at all and…
Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him
8 januari 2026
Antwoord van Sofology - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Antwoord van Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Positive thoughts
Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!
12 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you for your review. Another great review for Derek, we will make sure to pass this on! Have a nice day.
Good Selection and Customer Service
Good selection, and customer service was informative although not pressurising.
9 januari 2026
Antwoord van Sofology - Dundee
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Purchased a new sofa from Brian in the…
Purchased a new sofa from Brian in the Dundee store, liked his relaxed, no hassle approach, he gave us time to think and was knowledgeable and helpful in making sure we made the right choice
11 januari 2026
Antwoord van Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review!😊
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