Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Lees wat reviewers zeggen
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Toon meer
Bedrijf heeft geantwoord
Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.
Bedrijf heeft geantwoord
Danielle was wonderful, she helped us choose our perfect sofa in a calm and welcoming environment We didn’t feel pressured or chased around the shop while we looked and every question was answere... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Verenigd Koninkrijk
4,9
Uitstekend
4K reviews
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Antwoord van Sofology - Gateshead
Thank you for awarding us 5 stars Sharon.
The worker who spoke to me and helped…
The worker who spoke to me and helped was very helpful and kind cheerful
21 september 2026
Antwoord van Sofology - Gateshead
Thank you for this great review Miss Little.
Emma was fantastic and knowledgeable
Emma was fantastic and knowledgeable. Store inviting, didn't feel hurried or pushed. Good selection, including at affordable prices.
18 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Excellent
Excellent experience in store, sorted quickly with no hassle. Dealt with a nice bloke named Lee.
20 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.
Very friendly staff and knowledgeable…
Very friendly staff and knowledgeable of products, and not a bad price
17 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really terrific service from Donna in…
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found the perfect one for us and we look forward to receiving it in 7 weeks time.
16 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Donna, we will make sure to pass this on! Have a nice day.
Already done this questionnaire
19 september 2026
Antwoord van Sofology - Gateshead
Hi there, thanks for taking the time to leave a 5-star review.
Good selection, and staff very knowledgeable
Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee.
Service so far top class.
17 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Andrew, we will make sure to pass this on! Have a nice day.
Great experience all around
Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great advice and explaining the delivery timescales clearly.
We came back the following week and decided on the Cove sofa, and Jane was absolutely amazing! She was so helpful, friendly and knowledgeable, and nothing was too much hassle. She made the whole ordering process completely seamless and enjoyable.
We really appreciate all of your help and can’t wait to receive our gorgeous new sofa! Thank you, Lee and Jane
12 september 2026
Antwoord van Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
My experience was very good,from…
My experience was very good,from entering the showroom I was greated by a lovely gentleman called earl,he explained a few things about the showroom then stood back and let me take a good look around,which I really appreciated,once I had a good look around I approached earl again,he was very helpful with my purchase and he went above and beyond to get me the best deal on the suite I chose I would and have recommended him family friends and work colleagues
14 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Thank you to Emma for helping us choose…
Thank you to Emma for helping us choose our sofa. She made the whole experience pleasant and easy.
10 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Emma was very helpful
8 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊
Very helpful staff
Very helpful staff. Especially Earl and Danielle
Knew the products well. So could guide me to the type of furniture I might like best
12 september 2026
Antwoord van Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Would Recommend!
Jayne was fabulous, first time buyers here and she made the whole experience a breeze! Was super helpful in finding us the perfect sofa would 100% recommend.
12 september 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Jayne, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Very relaxed and comfortable process.
Very relaxed and comfortable process.
No pushy sales
4 september 2026
Antwoord van Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Great delivery team
Thank you once again to the delivery drivers No complaints even though they had to bring it up 2 sets of stairs .Very polite and friendly.
12 september 2026
Review zonder uitnodiging
Antwoord van Sofology - Gateshead
Thank you for this great review Jody!
Great customer service
30 augustus 2026
Antwoord van Sofology - Gateshead
Thank you for awarding us 5 stars Kate!
Antwoord van Sofology - Gateshead
Thank you for sharing Colin :-)
Good choice of sofas
Good choice of sofas. Friendly knowledgeable staff who are there to help when you need it but don’t stand over you while you look around.
1 september 2026
Antwoord van Sofology - Gateshead
Thank you for awarding us 5 stars Helen :-)
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