The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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Lees wat reviewers zeggen
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Toon meer
Bedrijf heeft geantwoord
When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Toon meer
Bedrijf heeft geantwoord
When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Caroline was great
Caroline was great. Took the time to explain everything clearly and helped us make the right decision.
8 februari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Maidstone
Thank you for awarding us 5 stars!
Outstanding service from Caroline…
Outstanding service from Caroline today!
Caroline was so knowledgeable, personal professional and friendly. She definitely made our sofa shopping experience easy for us.
8 februari 2026
Antwoord van Sofology - Maidstone
Thank you for choosing Sofology!
Ordering was nice and easy
Ordering was nice and easy with the help of Nick in the Maidstone store, who explained everything clearly. He also pointed us in the direction of a lovely sofa we had simply walked past but had everything and more we wanted.
31 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Excellent service
2 februari 2026
Antwoord van Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great atmosphere and customer service
Great atmosphere and customer service. Thank you Afeez
2 februari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thanks to Colin who made us buying the…
Thanks to Colin who made us buying the sofa simply and quick, very helpful professional and knowledgeable
1 februari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Warm friendly staff very helpful easy…
Warm friendly staff very helpful easy to talk to.
31 januari 2026
Antwoord van Sofology - Maidstone
Thank you Mr Bonds!
The lady that helped us was very…
The lady that helped us was very knowledgeable very helpful indeed.
31 januari 2026
Antwoord van Sofology - Maidstone
Thank you for sharing your experience Ms Paige!
Our salesman afeez was brilliant.
Our salesman afeez was brilliant.
He listened to all we had to say and showed us all around the store at different sofa's all within our budget and the options that we had given him.
He was very friendly and professional and didn't try to push anything on us.
I wish more salespeople were like him
An absolute credit to the company.
30 januari 2026
Antwoord van Sofology - Maidstone
Thank you for taking the time to share your experience :-)
Professional and friendly service
Professional and friendly service, with clear advice and guidance given.
29 januari 2026
Antwoord van Sofology - Maidstone
Thank you for choosing Sofology!
Antwoord van Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Friendly & helpful
24 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
27 januari 2026
Antwoord van Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great support and service
Superb and well explained service along with being very helpful.
27 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Me and my daughter had a great…
Me and my daughter had a great experience in store, Pinna the sales assistant in the Maidstone/Aylesford store was absolutely fantastic very helpful and knowledgeable and not pushy at all, my daughter will be back I'm sure to make another purchase soon.
Great service well done sofology
25 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hassle Free…
The manager Nick was very helpful when choosing our sofa .Explained all aspects of the sofas we were interested in.After making our final choice he introduced us to Jamie to complete the paperwork required .Jamie explained everything including product care guarantee and finance. Overall a pleasant no hassle experience
23 januari 2026
Antwoord van Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
An excellent experience at Maidstone…
An excellent experience at Maidstone Sofology. Pina is excellent. She made us feel relaxed and the whole process was smooth, simple and you do not feel pressurised to buy. A 5 star experience
16 januari 2026
Antwoord van Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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