The sales representatives Karen Elliot was extremely helpful and knowledgeable with a no pressure sales approach. Everything about the purchase was clearly explained, lead times for delivery, care... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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Lees wat reviewers zeggen
We had two experiences both being great. First being viewing the sofa, we had Leanne and she was absolutely great so friendly. When purchasing the sofa we had jo, jo was amazing and so helpful. Co... Toon meer
Bedrijf heeft geantwoord
We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing with... Toon meer
Bedrijf heeft geantwoord
Fab customer service. Didn’t feel pressured into the sale. Good choice of sofas & colours. Our original colour was no longer available but Jo, the sales assistant helped us make another choice... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Verenigd Koninkrijk
4,9
Uitstekend
3K reviews
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Antwoord van Sofology - North Shields
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Antwoord van Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - North Shields
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Antwoord van Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
No problem at all with the purchase…
No problem at all with the purchase experience.
Bought from their Allure range which is the most uncomfortable settee we have ever owned.
Already have contacted Sofology just after we bought the suite. Told nothing they could do, should have tried it out longer in the shop. We kept coming back to the display suite a number of times.
13 november 2025
Review zonder uitnodiging
Antwoord van Sofology - North Shields
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your review details.
Great service!
Mark at the Silverlink branch was very helpful and informative. Can’t wait for my Sofa! Thank you!
10 mei 2026
Antwoord van Sofology - North Shields
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Definitely worth a visit
The customer service was very good.
The girls where helpful and knowledgeable.
Most importantly there was no hard sell.
Would recommend.
7 mei 2026
Antwoord van Sofology - North Shields
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent Customer Care
From the minute we met Jo she was lovely. So helpful, respectful and clearly explained everything to us.
Jo allowed us to borrow a couple of samples home to enable us to choose the correct colour.
4 mei 2026
Antwoord van Sofology - North Shields
Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.
Excellent staff
Libby watched how I sat on various sofas and from that she could tell which sofas to offer us. She knew about the products and listened to our requirements and matched us to the right product.
7 mei 2026
Antwoord van Sofology - North Shields
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Libby. Have a great day 😊
Antwoord van Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Ordering my new furniture was easy as…
Ordering my new furniture was easy as joane at silverlink shop in newcastle exsplained everything to me and my daughter . All the info was great so i ordered. Looking forward to my new sofa and chair power recliners
Thank you Sheila webb 😁
3 mei 2026
Antwoord van Sofology - North Shields
Thank you for this great review Sheila!
Antwoord van Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Steph was informative about product and…
Steph was informative about product and helped with a change of item. Very friendly nothing was too much
3 mei 2026
Antwoord van Sofology - North Shields
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - North Shields
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Shopping made easy
Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure.
Left us to browse in our own time and gave any further advice when required.
2 mei 2026
Antwoord van Sofology - North Shields
Hi there, thank you for your review. Another great review for Stephanie, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - North Shields
Thank you for sharing your experience :-)
Libby in the North Shields shop was…
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
28 april 2026
Antwoord van Sofology - North Shields
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Antwoord van Sofology - North Shields
Hi there, thank you for your review. Another great review for Susan, we will make sure to pass this on! Have a nice day.
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