Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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Lees wat reviewers zeggen
Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Toon meer
Bedrijf heeft geantwoord
After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... Toon meer
Bedrijf heeft geantwoord
MADE AN UNPLANNED VISIT TO ORPINGTON WITH A VIEW TO PURCHASING 2 ARM CHAIRS. IT WAS A QUIET TIME NOTWITHSTANDING THAT THE SERVICE I RECEIVED WAS EXCELLENT. EMILY THE LADY WHO SERVED ME WITHOUT BEING... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Verenigd Koninkrijk
- 0344 863 9038
4,9
Uitstekend
2K reviews
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Orpington Sofology - Great Staff
Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.
2 juni 2026
Antwoord van Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sleek Sofa
Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficient and helpful. The only thing that bothered us was having to pay for the sofa delivery, after spending so much money on the sofas the delivery should’ve been included.
25 mei 2026
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
The sales advisor was very…
The sales advisor was very knowledgeable helped us choose the right Color sofa in Regency and cricket. Overall happy with the service.
5 mei 2026
Antwoord van Sofology - Orpington
Thanks for this fabulous review. We appreciate you sharing it with others!
We purchased 2 beautiful Sofas
We purchased 2 beautiful Sofas. Was talked into having plastic sliders at £20 a settee. They were totally useless and came straight off. Also they put on £200
insurance which I did t ask for. . Just watch out for hidden extras. The settees were beautiful I dud eventually get my money back for insurance and sliders. But if you don’t ask you don’t get
23 januari 2026
Antwoord van Sofology - Orpington
Thank you for your feedback - we're pleased to hear you were happy with the sofas themselves. We're also glad we were able to resolve your concerns and that the items you weren’t happy with were cancelled and refunded for you. We always aim to be transparent with any optional add-ons, and I’m sorry if this wasn’t clear at the time of purchase. We really appreciate you taking the time to share your experience.
MADE AN UNPLANNED VISIT TO ORPINGTON…
MADE AN UNPLANNED VISIT TO ORPINGTON WITH A VIEW TO PURCHASING 2 ARM CHAIRS. IT WAS A QUIET TIME NOTWITHSTANDING THAT THE SERVICE I RECEIVED WAS EXCELLENT. EMILY THE LADY WHO SERVED ME WITHOUT BEING PUSHY WAS ABLE TO PROVIDE ME WITH ALL THE INFORMATION I NEEDED AND I SECURED MY PURCHASE
18 mei 2026
Review zonder uitnodiging
Antwoord van Sofology - Orpington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The sales lady was very helpful and…
The sales lady was very helpful and very pleasant to deal with. She made the sale pleasurable and was not pushy.
11 mei 2026
Antwoord van Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Orpington
Thank your for sharing Jessica :-)
Excellent experience
Kerry the assistant that helped us with choosing our sofa was amazing!!! Honest and straight talking, which we liked, had a laugh as well. She didn't just have her sales head on, she really was honest on what we was looking and how to choose. All the staff was very friendly. And I thought the prices were very reasonable.
26 april 2026
Antwoord van Sofology - Orpington
Thank you for this great review :-)
Antwoord van Sofology - Orpington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Brilliant staff who knew the product…
Brilliant staff who knew the product she was selling.
18 april 2026
Antwoord van Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofa sucess
Assistant was very helpful and patient and gave us space and time to thing. Very happy.
4 april 2026
Antwoord van Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Orpington
Hi there, thanks for taking the time to leave a 4-star review. If you do need any assistance, please don't hesitate to get in touch with our Customer Care Team!
Sofology itself was good
Sofology itself was good, but V12 finance made a simple issue very complicated, so i just put both sofas on my credit card, which saved me an unnecessary headache
27 maart 2026
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good purchasing experience.
Toyanne was the perfect assistant. Helpful but not pushy and so very lovely to deal with. Really pleased with our purchase.
21 maart 2026
Antwoord van Sofology - Orpington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Good assistance from Emily
I was looking to buy a modular sofa and Emily was great assisting me with what i wanted. She listened and answered any questions I had. Emily helped with the layout and explained some things you can't have although you can design to a certain extent. Sofology has a huge variety of sofas to meet everyones needs.
14 maart 2026
Antwoord van Sofology - Orpington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Excellent Service
I was served by Tasnim she was very polite patient and helpful explaining to me about the Elivate 2seater settee that I ordered The service was excellent couldn’t fault it
15 maart 2026
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tasnim. Have a great day 😊
Pleasant experience
Both Nicole and the manager where very pleasant and welcoming. Nicole was knowledgeable, engaging and professional.
Pleasant experience
13 maart 2026
Antwoord van Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Helpful and friendly staff
Helpful and friendly staff, nothing was to much trouble for her
12 maart 2026
Antwoord van Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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