Visited the Reading store on the 5th June and have to say, the customer service was amazing! The staff were really friendly and very informative, but most importantly not pushy like other sofa stores... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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Lees wat reviewers zeggen
Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Toon meer
Bedrijf heeft geantwoord
Great shopping experience Greeted with a coffee No pressure sales people Looked around at leisure, sat & chatted with the staff about the many choices on offer
Bedrijf heeft geantwoord
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Sofology wonderful range great quality
Sofology have a wonderful range of sofas, great quality at affordable prices, with 0% finance option available. Staff are warm welcoming and knowledgeable. Today we were assisted by Humza, whose expertise was extremely helpful - he allowed us as much time as necessary, ‘without feeling pressured’, to come to our final decision. Other members of staff were also very friendly and knowledgeable too. Thank you
2 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Smooth experience
Sarah explained all the important information in quite detail and answered all queries quite patiently.
1 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
HAMZA was very helpful without being…
HAMZA was very helpful without being too pushy when first looking at sofa options and then made the sales process very easy.
1 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eve was really helpful and got…
Eve was really helpful and got everything sorted for us.
1 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Buying a new sofa
Very helpful sales lady Sarah. She knew the products inside out and was not pushy
31 oktober 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The team were excellent
The team were excellent, going the extra mile to meet my, the customer's, wishes over and above their usual service. I am a very happy customer. Thank you to all the team for making my wish come true.
27 oktober 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service and products
Eve was very knowledgable and professional she made the whole process easy even with the 2 kids were going crazy.
26 oktober 2025
Antwoord van Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review!😊
Eve was very helpful and managed to…
Eve was very helpful and managed to help us find the right sofa for us. she gave us time to think about comfort & practicality without pushing us or feeling rushed. she gave us time to think about delivery issues and talked us through the process honestly rather than just trying to push the sale and we deal with it. Great customer service.
26 oktober 2025
Antwoord van Sofology - Reading
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
After visiting the shop on a number of…
After visiting the shop on a number of occasions we finally decided on the right furniture for us. At no point did we feel under pressure to make a quick choice and the staff who were in attendance allowed us as much time and space as we needed.
22 oktober 2025
Antwoord van Sofology - Reading
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The lady was very helpful and…
The lady was very helpful and knowledgeable about the sofa we purchased. Would defiantly recommend sofolgy Reading.
25 oktober 2025
Antwoord van Sofology - Reading
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ali and his team were excellent
Ali and his team were excellent, they were attentive, answered all our questions and helped us sort the financial hiccup. They even entertained our children whilst we shopped.
Thank you I would definitely recommend.
12 oktober 2025
Antwoord van Sofology - Reading
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Excellent customer service…
Excellent customer service from Steve and the team at the Reading store. Very knowledgeable in all the ranges in store, especially as I kept changing my mind as to what I wanted. Would definitely recommend.
25 oktober 2025
Antwoord van Sofology - Reading
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Really good customer service from Eve…
Really good customer service from Eve at the store made it welcoming and easy to sort out what we wanted. Thanks to Eve.
23 oktober 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff were very friendly and helpful…
Staff were very friendly and helpful without doing the hard sell.
2 oktober 2025
Antwoord van Sofology - Reading
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Friendly staff also many choices with…
Friendly staff also many choices with best prices.
19 oktober 2025
Antwoord van Sofology - Reading
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - Reading
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology Reading
Visted the reading branch today. No one approached us, until we needed help. That was lovely and gave us the time to look around and chat to each other which ones we liked. Humza was very approachable and did not give us the hard sell. He explained everything clearly. Came away with exactly what we wanted.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Sofology - Reading
Thank you so much for taking the time to share your experience with us at Sofology Reading. We're thrilled to hear that you enjoyed your visit and appreciated the opportunity to explore at your own pace. It's wonderful to know that Humza was able to assist you without any pressure and that you found exactly what you were looking for. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future!
Excellent service
Excellent service. Thanks for giving us room to not feel pressured. Loved it.
19 oktober 2025
Antwoord van Sofology - Reading
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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