Visited the Reading store on the 5th June and have to say, the customer service was amazing! The staff were really friendly and very informative, but most importantly not pushy like other sofa stores... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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Lees wat reviewers zeggen
Communication was excellent from start to finish, they were friendly, reliable, and honest about the condition of the sofa. The sofa was exactly as described, clean, and in great condition. The whole... Toon meer
Bedrijf heeft geantwoord
Great shopping experience Greeted with a coffee No pressure sales people Looked around at leisure, sat & chatted with the staff about the many choices on offer
Bedrijf heeft geantwoord
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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The Knowledge
The Knowledge, helpfullness and friendliness of the person dealing with our need to find what we wanted
11 november 2025
Antwoord van Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Reading
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Great staff
Great staff, Sarah helped us through the whole process really easy great price for sofa and chair my mum is elderly Sarah was very patient and even got a cup of coffee.
You can set account up do you track the order so brilliant
15 november 2025
Antwoord van Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Reading store
Monday morning went into Sofology store with my daughter just to look at sofa's the sales man was so nice and understanding and there was no pressure. I found the one that I quite like and decided to buy two. The salesman was very helpful, so can thoroughly recommend them
10 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eve who served us was so nice
Eve who served us was so nice, knowledgeable and relaxing to talk to.
9 november 2025
Antwoord van Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Extremely Helpful Staff
We were torn between two sofas but once we settled on the one we wanted Sarah in the Reading branch was extremely helpful and walked us through the process and all the care needed for our new product. Extremely happy with the process and the friendly staff. Highly recommend!
9 november 2025
Antwoord van Sofology - Reading
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Faran was an excellent sale person.
Faran was an excellent sale person, who provided an amazing customer services. Helped me make some hard decisions, with great critique.
8 november 2025
Antwoord van Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great no frills customer service
Great no frills customer service, explaining well all the details
8 november 2025
Antwoord van Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service and very knowledgable
Great service and very knowledgable, Yasir was great.
8 november 2025
Antwoord van Sofology - Reading
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful staff
7 november 2025
Antwoord van Sofology - Reading
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Reading
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
This experience was super simple
This experience was super simple, well-explained and no pushy sales tactics - spot on!
6 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eve at Reading Sofology
We visited Reading store. We were greeted by Eve. Wow what a credit she is to your company. She was very informative and didn’t rush us at all. We told her what kind of sofa we were looking for and she showed us several.
We didn’t buy either of the two sofas we had seen on line instead we bought a different set that Eve showed us. We really can’t praise her enough. Her coffee making skills are very good too.
5 november 2025
Antwoord van Sofology - Reading
Thank you for sharing your experience at our Reading store. We're delighted that Eve made a positive impression and helped you find the perfect sofa set.
We're also pleased you enjoyed her coffee-making skills! Your kind words and 5-star rating will be shared with Eve and our team.
If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Reading.
Antwoord van Sofology - Reading
Hello, thank you for taking the time to leave a review on your positive experience with us.
There is an extensive range of…
There is an extensive range of furniture, different styles and designs. All with many options of coverings and colours. The staff are helpful and knowledgeable making the whole choosing and purchasing process relatively straightforward.
31 oktober 2025
Antwoord van Sofology - Reading
Thank you for sharing your positive experience at Sofology Reading. We're glad you enjoyed our wide range of furniture and found our staff knowledgeable and helpful during your purchase.
Your feedback is valuable, and we're pleased to have met your expectations. If you have any questions or need assistance in the future, please reach out.
We look forward to welcoming you back soon.
Friendly and attentive
Hamza was great at dealing with all my requests in an efficient manner. Super friendly and helpful.
3 november 2025
Antwoord van Sofology - Reading
Thank you for taking the time to write this great review!
Staff were friendly but not pushy.
Staff were friendly but not pushy.
Gave us a lot of information about the product.
30 oktober 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
An excellent experience.
A truly professional welcome on both occasions we visited
Excellent service throughout.
The store in Reading should be very proud of their treatment and service to their customers.
Thankyou all.
30 oktober 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great buying experience
Eve was incredibly helpful, patient! and a joy to spend several hours with while we tried many sofas, and finally ordered a beautiful corner chaise set.
2 november 2025
Antwoord van Sofology - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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