Really great experience at Sofology. The salesman was friendly, helpful and made us feel completely at ease. He explained the additional protection and care options without being pushy, which we reall... Toon meer
Locatie
Wijzig locatieUnit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... Toon meer
Bedrijf heeft geantwoord
We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... Toon meer
Bedrijf heeft geantwoord
Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Aliza was very helpful and friendly…
Aliza was very helpful and friendly when we called in last week, and she explained everything very clearly. When I went in today - a week later - to place the order, she remembered me and the product I wanted instantly, and guided me through the whole process with great care and friendly attention. She is an asset to Sofology.
5 maart 2026
Antwoord van Sofology - Solihull
Thank you for your wonderful feedback! 😊 We’re delighted to hear Aliza provided such friendly, attentive service and remembered your visit. We’ll be sure to pass on your kind words, she truly is an asset to the team! 🛋️✨
Antwoord van Sofology - Solihull
Thank you for awarding us 5 stars Sukhbir
We visited your Solihull store twice…
We visited your Solihull store twice whilst making our decision. On the first occasion we were attended to by Ali and by Leon on the second. Both were extremely polite and helpful readily supplying the information requested and volunteering additional detail. A satisfactory result all round.
24 februari 2026
Antwoord van Sofology - Solihull
Thank you for choosing Sofology Nigel!
Good service
Leon was very helpful and knowledgeable about the furniture. He spent time with us providing details and then left us to browse at our own leisure without being overly persistent. Something I really appreciate.
1 maart 2026
Antwoord van Sofology - Solihull
Thank you for sharing Paula :-)
Ali who helped us with the purchase was…
Ali who helped us with the purchase was amazing and very knowledgable. He went above and beyond to help us when the other lady who was in the store dismissed us quickly and was very aloof and never bothered to help.
Thanks to Ali we made the purchase today with ease. He gave us options and alternatives thereby helping us complete the purchase
1 maart 2026
Antwoord van Sofology - Solihull
Thank you for this fantastic review Anu :-)
Joshua was brilliant
Joshua was brilliant. Very knowledgeable and took us through step by step of the configuration. It was a pleasure dealing with him
28 februari 2026
Antwoord van Sofology - Solihull
Thank you for awarding us 5 stars Steve :-)
Leon was really helpful when purchasing…
Leon was really helpful when purchasing our sofa, he was professional, knowledgeable and friendly with a no pressure sales approach which we appreciated! Would shop here again- thank you!
5 januari 2026
Antwoord van Sofology - Solihull
Thank you for sharing your experience Charley
Really good service
We had a really good service at the store. Neil and Leon served us on 2 separate occasions.
We didn’t feel rushed into buying the products.
21 februari 2026
Antwoord van Sofology - Solihull
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Staff were super helpful no pushy sales…
Staff were super helpful no pushy sales at all which was great would 100 percent recommend. Leonne advised us along with the store manager to make the right choice
21 februari 2026
Antwoord van Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Salesperson went of her way and was…
Salesperson went of her way and was very helpful
21 februari 2026
Antwoord van Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Brilliant customers service
Brilliant customers service when we purchased our sofa, Ali took us through every step and made our experience from this store very good.
27 januari 2026
Antwoord van Sofology - Solihull
Thank you for awarding us 5 stars James.
Antwoord van Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We spoke to Eliza who was very…
We spoke to Eliza who was very knowledgeable and friendly.
14 februari 2026
Antwoord van Sofology - Solihull
Hi there, thank you for your review. Another great review for Eliza, we will make sure to pass this on! Have a nice day.
Great service and with experience i can…
Great service and with experience i can say the the furniture is great quality.
11 februari 2026
Antwoord van Sofology - Solihull
Thank you for sharing your experience :-)
3rd sofa purchase
3rd sofa purchase. Great experience, just made easy with simple finance. Thank you
7 februari 2026
Antwoord van Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing service
Amazing service from the guy we saw in the Solihull store.
Really happy with ordering our sofa.
Thanks
9 februari 2026
Antwoord van Sofology - Solihull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really great experience
Really great experience, Leon was really friendly and helpful went out of his way to help you make the right choice. Absolutely beautiful sofa’s can’t wait for mine to come.
9 februari 2026
Antwoord van Sofology - Solihull
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
10/10
We highly recommend Solihull Sofology. The customer service provided by Josh was outstanding - he was attentive, professional and knowledgeable. We left the store feeling genuinely happy not only with our purchase but our experience. We were also impressed with our interaction with the Deputy Store Manager - who I might add makes a great cup of tea!
8 februari 2026
Antwoord van Sofology - Solihull
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really easy purchase and no hard sell
Really easy purchase and no hard sell. This is the second time purchasing a sofa.
7 februari 2026
Antwoord van Sofology - Solihull
Thank you for awarding us 5 stars!
Antwoord van Sofology - Solihull
Hi there, thank you for your review. Another great review for Neal, we will make sure to pass this on! Have a nice day.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.