Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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Lees wat reviewers zeggen
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Toon meer
Bedrijf heeft geantwoord
The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Bedrijf heeft geantwoord
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Deal done within 10 minutes of entering Store
The sales assistant was extremely helpful, polite and friendly and managed our purchase perfect,
We had purchased a 4 and 3 seater from ScS previously and enjured a terrible experience as we paid an extra £270 r aftercare and was told we had qualified for a service to have a minor stain removed after inspection was carried out then had an email 2 weeks later to say we did not fit the criteria so have this time as well as other family members decided to stick with Sofology
27 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Went into store spoke to salesman…
Went into store spoke to salesman Stephen Woo who helped us find what we we’re looking for great customer service from beginning to end
25 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really great experience
Really great experience. Stephen couldn't be more helpful, quick service and great knowledge!
25 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service, choice and quality.
Your assistant, Rebecca, went out of her way to be helpful. She took her time and showed us the full range of items that she thought would fit our needs and the range of covers available. I have never shopped with Sofology before, but I would certainly do so again.
25 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
New sofa
Excellent service from start to finish
Explained everything for us would highly recommend
20 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff member Amy was very helpful…
Staff member Amy was very helpful nothing was too much trouble for her . Explained everything in great detail very professional.
22 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwoord van Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very informative
Very informative, Sean was very knowledgeable and helpful with our queries answering all our concerns.
Can't wait for our new sofa and chair to be delivered.
20 oktober 2025
Antwoord van Sofology - Speke Liverpool
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The only down side is not being able to…
The only down side is not being able to pay any cash in store
19 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Peter was excellent helpful not at all…
Peter was excellent helpful not at all pushy !
13 oktober 2025
Antwoord van Sofology - Speke Liverpool
Thank you for sharing :-)
Antwoord van Sofology - Speke Liverpool
Thank you for awarding us 5 stars Gemma!
Staff were amazing and welcoming
Staff were amazing and welcoming. Helped and answered any questions we had.
13 oktober 2025
Antwoord van Sofology - Speke Liverpool
Thank you for your wonderful review! We're delighted that our staff made you feel welcome and assisted with your questions. Excellent customer service is our priority, and we're glad we met your expectations. If you need anything in the future, please reach out. We look forward to seeing you again at Sofology!
Helpful, patient & understanding
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.
12 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick and easy to order
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!
12 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff name of the person…
Helpful staff name of the person helping was Stephen from the Speke branch
10 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Speke Liverpool
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stephen Wood was very patient and kind…
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.
6 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent experience
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.
5 oktober 2025
Antwoord van Sofology - Speke Liverpool
What an amazing review, thank you so much for taking the time to write this 😊
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