Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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Lees wat reviewers zeggen
The staff were great , especially Rebecca- I was in numerous times before purchase and she was absolutely great - a real asset . James was also great on purchase day . The staff are very good - not pu... Toon meer
Bedrijf heeft geantwoord
We cant thank sofology enough for helping us choose the perfect sofa for our family. Staff where incredibly knowledgeable and friendly which made the process much easier
Bedrijf heeft geantwoord
Wonderful experience with Sofology, Speke! The whole staff team were wonderful, and James was amazing helping us through the sofa process. As a first time sofa buyer, James explained how the process w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Amazing Experience
Employee was lovely, really knowledgeable and helpful.
Nice and easy process, looking forward to our new sofa!
30 november 2025
Antwoord van Sofology - Speke Liverpool
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Antwoord van Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service from Stephen
Great service from Stephen , very helpful and ordering very straight forward
23 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Stephen was brilliant from the second…
Stephen was brilliant from the second we walked in the store. He showed us round and we helped us pick out the perfect sofa for us. He took his time and we had a really positive visit
16 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Stephen. Have a great day 😊
Great customer service
I visited the Speke retail store where I was helped by Amey, she was friendly polite and professional, lm looking forward to receiving my new sofa and chair soon.
15 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Stephen was knowledgeable regarding the…
Stephen was knowledgeable regarding the products in store. He was really friendly and professional making our experience really easy and stress free. He explained the process really well and provided us with key information regarding our order.
15 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The service is superb 👌 👏 Thanks again…
The service is superb 👌 👏 Thanks again so greatful 🍻 🙏
12 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Steven was brilliant
Steven was brilliant! Hard shopping with two young children he sorted our whole order to process at home, however when the website failed I had to ring up and he put the whole transaction through over the phone
So helpful and now we’ve got our sofa in time for Christmas can’t thank him enough!
10 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Antwoord van Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Really helpful staff but not pushy
Really helpful staff but not pushy. Lovely looking sofas
4 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Highly recommended.
Excellent range to choose from. Friendly, helpful and knowledgeable staff. Excellent service from start to finish, would highly recommend.
1 november 2025
Antwoord van Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
5star service thank you
31 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Really good experience
Really good experience, Pete in Speke Sofology Liverpool was amazing and put a lot of effort and support to aid me in finding the right sofa for me. Thanks Pete!
30 oktober 2025
Antwoord van Sofology - Speke Liverpool
Thank you for sharing your experience! We're glad Pete provided excellent support in helping you find the perfect sofa. Your feedback is valuable, and we're pleased you had a great experience at Sofology Speke Liverpool. If you have any questions or need assistance, feel free to reach out. Enjoy your new sofa!
Amazing service from Lauren nothing was…
Amazing service from Lauren nothing was too much trouble, ordered a lovely sofa and so happy with the excellent service thank you!
29 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Came into store to purchase a sofa set
Came into store to purchase a sofa set, amazing customer service and advice from Anita, who couldn’t be more helpful. Stephen also offered advice on the phone. Nothing is too much trouble for them. Highly recommend.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
First of all sean who helped us was…
First of all sean who helped us was brilliant, he went through everything we needed to know.
There was no pressure selling which was great because i hate that, he helped us make our choice which we are very happy with.
25 oktober 2025
Antwoord van Sofology - Speke Liverpool
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
No pressure just good advice
Lovely helpful sales person, Stephen. Made the experience seamless and quick with no pressure.
25 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Deal done within 10 minutes of entering Store
The sales assistant was extremely helpful, polite and friendly and managed our purchase perfect,
We had purchased a 4 and 3 seater from ScS previously and enjured a terrible experience as we paid an extra £270 r aftercare and was told we had qualified for a service to have a minor stain removed after inspection was carried out then had an email 2 weeks later to say we did not fit the criteria so have this time as well as other family members decided to stick with Sofology
27 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Went into store spoke to salesman…
Went into store spoke to salesman Stephen Woo who helped us find what we we’re looking for great customer service from beginning to end
25 oktober 2025
Antwoord van Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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