We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Lees wat reviewers zeggen
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Toon meer
Bedrijf heeft geantwoord
The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Toon meer
Bedrijf heeft geantwoord
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Verenigd Koninkrijk
4,9
Uitstekend
6K reviews
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Great experience
Teresa Odonoghue was great and made the whole process very easy so many thanks to her.
7 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Teresa, we will make sure to pass this on! Have a nice day.
Del was incredibly helpful and made the…
Del was incredibly helpful and made the buying experience super easy
7 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Del. Have a great day 😊
Steve was fantastic helping us choose…
Steve was fantastic helping us choose our new sofa today. He was very patient, not pushy at all, and took the time to show us multiple options that would work for our room and space. It was a day I was honestly dreading, but Steve made the whole experience so much easier and actually enjoyable. Thank you for all your help!
8 februari 2026
Antwoord van Sofology - Thurrock
Thank you for awarding us 5 stars!
Jon was amazing at helping us purchase…
Jon was amazing at helping us purchase our new sofa, he really knew his stuff and was very friendly.
8 februari 2026
Antwoord van Sofology - Thurrock
Thank you for choosing Sofology Kelly
Sofa purchase
We were instore over 2 hours .We were helped by Fern who helped us with everything we asked for very professionally. We purchased a sofa and footstool. Very happy with the service we were given.
7 februari 2026
Antwoord van Sofology - Thurrock
Thank you so much for taking the time to share your feedback with us.
Thank you for a smooth and excellent…
Thank you for a smooth and excellent purchase Rob
7 februari 2026
Antwoord van Sofology - Thurrock
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Good service
Impressed the range of leather sofas and the optional additions. Served by Rob who we found really helpful in making our decision on visit to lakeside store. Very knowledgeable in ranges available and what best suited our requirement.
6 februari 2026
Antwoord van Sofology - Thurrock
What an amazing review, thank you so much for taking the time to write this 😊
Great service from Rob at the Thurrock…
Great service from Rob at the Thurrock store. Very helpful and knowledgeable. Easy process buying our sofa. Thank you
6 februari 2026
Antwoord van Sofology - Thurrock
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Steve was a top man
5 februari 2026
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Steve at thurrock was excellent…
Steve at thurrock was excellent explained everything well would definitely recommend
4 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Jon in the Lakeside store was extremely…
Jon in the Lakeside store was extremely knowledgeable, polite and far from the the usual 'hard sell' approach you may experience in other furniture chains. Highly recommend this guy should anyone be in the store, a credit to his team!
31 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Friendly and helpful sales assistants…
Friendly and helpful sales assistants Rob and Jon.
Showroom bright,set out well. Large selection of sofas.
3 februari 2026
Antwoord van Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Really patient service from the store…
Really patient service from the store as we chose, changed our mind and changed our mind again!
Thanks for Rob for his patience! We got there in the end!
3 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Amazing service from saad
Amazing service from saad, really helpful and buying was a simple straight forward process
3 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Ameet went above and beyond to help us…
Ameet went above and beyond to help us make the right decision
2 februari 2026
Review zonder uitnodiging
Antwoord van Sofology - Thurrock
Thank you for awarding us 5 stars Joe :-)
The way Jon met us at the door
The way Jon met us at the door, explained the lay out of the store then kept an eye on us from a distance (not follow us closely around the store which makes us feel edgy), but was always there to offer advice when needed. He dealt with us in a professional manner but still made us feel comfortable. He also makes a good cup of tea.
2 februari 2026
Antwoord van Sofology - Thurrock
Thank you for choosing Sofology! We are pleased that you enjoyed your tea!
Nice way to buy a sofa
Ameet was brilliant, low key and very professional. Your store is far better stocked and displayed than your competition all round great experience.
29 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Jon from Thurrock was very helpful
Jon from Thurrock was very helpful. We had two small kids with us but Jon was great, explained everything concisely and helped us choose our sofa.
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Jon, we will make sure to pass this on! Have a nice day.
5 stars
Our assistant, Ameet, was great and went above and beyond to assist us. Highly recommended.
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Rob was very polite and explained…
Rob was very polite and explained everything clearly , great experience
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
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