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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Recently I tried the softaken olm to pst converter for extracting my important emails from Olm file to Pst format to access them in my MS Outlook for Windows. The tool smoothly extract my all emails a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

A few months ago i used softaken NSF to PST converter to move some old lotus notes data into my Outlook classic and it worked pretty well. The interface is simple and easy to use, so I didn't have m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Hi, I am waiting answer from Softaken since Oct 17. See below. I am very disapointed. Thanks, Manuel -- Reply from softaken.com Updated Oct 17, 2023 Dear Manuel Apologies for t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently use the Softaken OST to PST Converter to convert some old OST files into PST. And I am really impressed with how easy and simple the process. Their support team are really helpful the suppo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gegevenshersteldienst

Geschreven door het bedrijf

Softaken Software is a trusted provider of email migration, data recovery, backup, and file conversion solutions. We offer reliable and user-friendly tools for Office 365, Outlook, Exchange Server, Gmail, Thunderbird, PST, EML, MBOX, and other platforms. Our mission is to simplify data management with secure, efficient, and accurate software solutions. Trusted by users worldwide, we are committed to delivering high-quality products, regular updates, and dedicated customer support to ensure a seamless experience for individuals, businesses, and IT professionals.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

33 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,2

Alle reviews

(33)

13 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Absolutely Disastrous Experience! 0 Stars if I could!

I had the most horrendous experience with Softaken.com! As a customer, I felt utterly disrespected and taken advantage of. From the moment I visited their website, I was met with confusing navigation, broken links, and a total lack of customer support.

When I finally managed to purchase one of their products, it was an absolute nightmare to download and install. The instructions provided were ambiguous and outdated, causing me to spend countless hours trying to figure things out on my own.

To make matters worse, once installed, the software constantly crashed and failed to deliver on its promised features. It wasn't just buggy; it wreaked havoc on my entire computer system! This program is the epitome of incompetence and false advertising.

Reaching out to their so-called "customer service" only added insult to injury. I received no response for days, and when someone finally got back to me, they were unhelpful and dismissive. Their lack of empathy and unwillingness to resolve the issue only made the situation worse.

Do yourself a favor and steer clear of Softaken.com at all costs! You will not only waste your precious time and money but also risk exposing your computer system to potential harm. There are countless other options available for more reliable products with actual customer support – don't make the same mistake I did by choosing this horrendous company!

24 november 2023
Review zonder uitnodiging
Logo softaken.com

Antwoord van softaken.com

Dear Customer

First of all, please accept my sincere apologies for any inconvenience caused to you

I am not able to find you are our customer, I request you to please share your order ID or registered email address, so I can check and contact you

Regards
adam

Beoordeeld met 1 van de 5 sterren

No answer since Oct 17

Hi,
I am waiting answer from Softaken since Oct 17. See below.
I am very disapointed.
Thanks,
Manuel
--
Reply from softaken.com

Updated Oct 17, 2023
Dear Manuel

Apologies for the inconvenience caused to you. Could you please provide your order number, so that we can assist you further regarding your refund request?

Regards
Softaken Software
--
Manuel M

Updated Oct 17, 2023

Order ID: 29196350

28 september 2023
Review zonder uitnodiging
Logo softaken.com

Antwoord van softaken.com

Dear Customer

First of all, please accept my sincere apologies for any inconvenience caused to you

There is no license change policy, after delivering one software you can not change your software. I apologise for the inconvenience

if there is an issue with the software then I can help you. if you have any issue with software i request you to please drop an email at our support team at support@softakensoftware.com

Regards
adam

Beoordeeld met 1 van de 5 sterren

One of the Worst Data Recovery Company…

One of the Worst Data Recovery Company in the Market. Misbehave with their own customers and they also didn't refund your money even though you don't use their product any single time. Don't buy any of their software they are completely trash. Their lack of professionalism and disregard for customer satisfaction make them an unreliable choice for data recovery services. It is advisable to explore other reputable companies that prioritize customer support and offer reliable solutions.

4 februari 2023
Review zonder uitnodiging
Logo softaken.com

Antwoord van softaken.com

I apologize for the incontinence, but I am not able to find you are our customer. Can you please provide your order ID, so I can check and contact you?

Beoordeeld met 1 van de 5 sterren

Does not honor refund policy

I purchased the product and it did not do what it stated it would do. I asked for a refund and although they said they would give me a refund, it has been a month and they have not refunded me yet.

2 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Softaken Software Shenanigans

Softaken Software distributes Softaken Zimbra Converter for Home via Paypro Global, Inc. While there is a 30 day money back guarantee, it is virtually impossible for customers to use this guarantee. The 30 day money back guarantee on the main ordering page is not linked to extremely restrictive policies that are located elsewhere. Fortunately, Paypal.com's Resolution Center saw through their subterfuge and I was issued a $193.38 CAD refund. Do NOT purchase anything from Softaken Software, as I have found them to be shameless and manipulative charlatan shysters.

5 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They promise a 30 days money back…

They promise a 30 days money back guarantee. Now my software is not working but I haven't got any money back. I have shown them in various ways that I meet the conditions for the refund. But they refuse to pay back.

22 april 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Software to convert Mails from Outlook…

Software to convert Mails from Outlook for MAC to Outlook for Windows did 30% and the PST File is corrupt at the end. Zero support, asking for Logfile but nothing happens. Asking after 3 weeks, just answering to send logfiles again! They take your money, deliver a half baked product, thats all you can expect.

14 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

i used softaken mbox to pst converter…

i used softaken mbox to pst converter software to convert my thunderbird emails from thunderbird to ms outlook 2019. the performance of this tool is very fast and it auto detect feature is fantastic. i used and recommend to my friend to transfer all thunderbird database. good software in very easy user interface, thanks softaken

8 september 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

One of the worst companies I have ever…

One of the worst companies I have ever bought something from.
Their Premium software is barely any better than their free version and their refund policy is a complete joke. Their whole business model is one big scam, so I would strongly advice to stay away from this company and their OST to PST software!

25 februari 2019
Review zonder uitnodiging

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