Softwareg Reviews 

We purchased that license that was not working, we asked for help still not working, then we asked for refund they just ignored us. We lost money for nothing. Tried to contact by email and phone call but no answer. Live chat is not helpful (Did not know their own business hour). Never recommended to use this website.

The advert stated it includes 5GB onedrive (main reason why I purchased this item). Will not let me activate it and had no luck with customer service.

Fast, safe and worked without any issues!

This is a clone site of softkeys.uk, AKA Productkeys.uk run by a "Shawn Verna" apparently based in Australia.
Been buying from them for years, loads of problems but he always tried to resolve. In 2025 they went totally rogue - sending fake / used keys, or sending 3 when you ordered 6. Such a pity, he used to be good. Avoid them, you will lose your money like I did.

Selected wrong version of software, yes this was my error but... they did not send the key straight away. so I emailed many times asking to cancel my order to buy the right one and also used the chat function which said cancelling was possible as no key had been sent. it was over 3 days, they ignored all communication and still sent the key after which no refund is possible. Shady. i will never use them again.

Good luck sorting issues with this supplier of software. Purchased office pro plus. Paying was the easy but had security issues. So I tried to ask questions.

They have AI which is enough to upset any new customer. This is particularly because when they do put you through. No one enters chat. 3 times no humans attend chat.

Now I am trying to get a refund with no answers.

WARNING! Total Scam Site. Money taken, no products received. DO NOT USE this company!!!

Ordered a windows 11 Pro. Worked for over a year and then suddenly one day stopped working and was shown as invalid. When contacting customer support they stated that I had bought my key a while ago and so there was nothing they could do. When I asked if there was a time limit on how long the keys were valid for there was no answer, just a link to buy another one.
This does not make me feel confident in ever buying from them again as I have no assurance that any software keys would remain valid over time, and that customer support would be helpful in any way with issues.

SCAM

Bought Office 2016 - charged 31$

No activation keys sent and no way to contact them either.

Paid 30$ but received a very sketchy .exe file in my email that I need to run as administrator, no thanks.

Just bought a Win 11 Pro Key from SoftwareG and sure enough the supplied key comes up as Invalid when trying to Upgrade Win 11 Home to Win 11 Pro

I should have known better... The worst part is I was smart enough to use a Everyday Mastercard from OZ Post, so as not to risk one of my primary credit cards but when you then login to the Mastercard system, there is NO WAY to mark the transaction as Fraudulent & calling the Philippine Call Centre to stop the Pending transaction is even more useless...

Hey Folks! DO NOT ENGAGE yourself in purchasing in anything from these website, because they are FAKE! They are either temporary or broken down. TRUST ME!

Selling dodgy Microsoft product keys that don't work and very poor customer service, would not buy anything from them again.

I bought a license office 2024 product key and when I entered the product key and went through all the updates it told me the license had already expired. This company is fraudulent, left several messages, goes to message bank. Written to them a few times - no response at all. Tried the live on-line and no one's home. They not honest and just wish to take your money. There is no support because there is no company only a fraud.

I bought a 3 license office 2024 product key and when I entered the product key and went through all the updates it told me the license had already reached its maximum usage. I emailed them and they responded after a few hours asking for the message received when I put the license in but I had already bought a different one from another company that actually worked and just wanted a refund. I’m trying to get my money back but they have not responded.

Scam, bought a product and never received the key. did not respond either.

These guys are a scam. They have zero service and block your calls from coming through. Buyer beware!!!

On 17 October 2024 I purchased copy of Microsoft Office 2024 Pro Plus product key License LTSC but installation failed. Softwareg’s Philippines-based (?) Technician, Shawn Verna, attempted to install via remote access but after trying 3 hours was also unable to install. Attempt by Shawn to install from different product application also failed. Eventually he conceded there was an issue with their install set-up but was unable to confirm reason therefor. Applied for refund but despite many attempts including Shawn's own statement that he requested same to their "Admin" section, Softwareg has failed to comply with their own refund policy to refund the A$49.99 cost of purchase. ….Shame Softwareg.... Earlier purchases for other products through Softwareg were exemplary in price, installation and performance.

So easy to download and install activation works straight away.
I have purchased other software products from here before and will continue to comeback again soon.

Thank you so much for your support.

Value for money, Great and fast service