Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Toon meer
Bedrijf heeft geantwoord
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Toon meer
I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I have tried, by a long shot. The toy on its own is a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.
Contactgegevens
1107 S Westwood Ave, Addison, IL, 60101, Verenigde Staten
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,7
Gemiddeld
133 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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I purchased a toy named Markle it was…
I purchased a toy named Markle it was defective and would not work properly
. I contacted you for how to return for credit to my credit card. It drug on for weeks and finally they came back a said I don’t have to return item they will send me another toy. That’s great to hear after I waited so long and thought I got scammed so I bought another toy from someone else. No going thru PayPal to get my refund. Thanks Mike Morton
7 oktober 2025
Antwoord van Sohimi
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Sohimi is simply the best in this…
Sohimi is simply the best in this sultry league. This is where you need to be the number 1. Every single item they have in stock causes an explosion to their customers including me. I always try to make people try these top of the line sex toys. I give them for threm to enjoy a private magnificient secret rendezvous with a toy that will let them experience that extra that hides inside of each and every one of us. You bet I tried other sex toy names but when I found Sohimi I knew I had found all in one: the quality, the tempo, the sensual touch, price, and the most important: the explosion within yourself. Whenever Sohimi realeses a new toy I make sure I test it, or someone I know. Don’t need to browse somewhere else. This is the place that will guarantee you the time of your life. Be careful, you’ll be back for more. I always do. Let me be clear, I don’t work for Sohimi though I have very good ideas that will bring people who love each together. I just express myself in a way they deserve it. Keep it up!
29 september 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Still have not received my order!!!
11 oktober 2025
Antwoord van Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package was delivered yesterday, please check it here:https://track.4px.com/#/result/0/4PX3002092993021CN. Hope you can enjoy it. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
If I could give 0 stars I would
If I could give 0 stars I would. Customer service is beyond terrible. You can’t get through on the phone and they are very slow to respond to emails. After 3 weeks I tried cancel order and they didn’t respond until after I went through my credit card company. All the sudden they are now responding. Buy from them at your own risk
18 september 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
According to our communication, due to logistics delays and our previous week-long holiday, your order was not processed promptly. However, we have made it clear that a refund will be issued. We hope you understand this inconvenience and thank you for your support.
Обслужването е на много добро ниво.
28 september 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Your products do as advertised and were delivered promptly
Your products do as advertised, and were delivered promptly.
2 oktober 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I ordered something on the 26th of last…
I ordered something on the 26th of last month and its the 5th and i still havent received my order and when i try to track my order i have to download an app and the app isnt even accurate and wont tell me when my order is supposed to even arrive anything you can get from here i would just go to your local shop or amazon
28 september 2025
Antwoord van Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is delivered, please check it here:https://track.4px.com/#/result/0/4PX3002056681940CN. If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
Love the item
Love the item. It’s been over a week and it’s still in China. Not sure when I will receive them. Have ordered this item about ten times and none came from China. Thanks
25 september 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are very sorry for the logistics delay. Since some products are shipped from overseas warehouses, it will take longer than local shipping. After checking, we found that your package is on the way. Please track it here>https://track.4px.com/#/result/0/4PX3002041425030CN Thank you for your support.
Ideal service on inop. product
BASIC INFO:
Stunningly great customer service - very quick, easy, no hassle refund for inoperable product.
TOO MANY DETAILS:
Based on a stellar review on bedible.com, I ordered the Big Mouth 3 in 1 Tongue Sucking and Licking Clitoral Vibrator.
Shipping speed was fine, & the item was packaged well.
I charged it before first use, and it mostly worked. Sadly, the motor’s ability to increase power levels failed.
I did a ton of t-shooting so I could describe the exact problem.
I reached out to their customer service via the ‘contact us’ form on their site.
Within 24 hours, they requested a video of the malfunction.
I sent the video.
9/24 -Within 24 hours, they offered me a replacement or refund.
I chose a refund.
9/25 - Within 14 hours, they offered 3 methods to refund me.
I chose original payment method.
9/26 Within 24 hours, the money was in my account.
This is ideal. And it makes me more willing to try another product from SOHIMI.
26 september 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Late to arrive
The toy was a little too short for me but other than that good. My biggest complaint was that it took 10 days for the product to arrive. It was supposed to arrive in 4 days.
27 augustus 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
penis sizes need to be up front
First, you're products need to be labeled as for small , medium or larger penises. I read the info on my latest purchase, and thought it might work for me. Wrong again, it has good depth, but the girth part is not good for me. You should find, or have masturbators that are designed and made for girthier penises. And label as such for bigger dicks.
27 augustus 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. For the size issue, we have marked the detailed size of the product, and hope you will purchase according to your needs. Thank you for your support
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Closest toy to oral you can get
I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I have tried, by a long shot. The toy on its own is actually a bit disappointing, until you use it in conjunction with the app. The app is very easy to use and there's lots of presets you can choose from, or you can create your own. The lips and tongue are very soft and squishy, you can press them pretty firmly against yourself with zero discomfort. 10/10 experience, well worth the price.
30 augustus 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Game changer, powerful motor
Discreet package, well built. Strong motor, tugs sucks and spins fairly well, above average girth was afraid the motor wouldn't be strong enough , and full insertion plus strong suction does slow it down quite a lot but strongest one I've ever used. It will blow your mind
26 augustus 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Products- fine. Customer Support- Incredible.
Products are fine. Solid and affordable, as advertised. I’m really leaving this glowing review for the customer service- Sohimi maintains a 180-day warranty on their products and will replace anything that stops working, which happened with me for a product I purchased 4 months ago. I sent them a video and the immensely professional individual on the other end of the customer support chat shipped out a replacement the next day. Satisfied!
28 augustus 2025
Review zonder uitnodiging
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
MarsLion BJ
What pleasurable experiences I’ve been having! Gets me close to understanding what gooning means!
24 juli 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
the unit has almost no suction and is…
the unit has almost no suction and is useless for me.if it had more the liner would suck out.not what i hoped for the money.
30 juli 2025
Antwoord van Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
I never got my product
I never got my product, never got a confirmation, I'll never do business with you again
29 juli 2025
Antwoord van Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is on the way, please check it here:https://track.4px.com/query/4PX3001911503304CN?locale=en_US Hope you can keep an eye on it, thanks.
I have receive my alpha clitoral sucking vibrator on Monday, but I’m missing one more box. Thank you.
I have not received my order and have not got a response from y’all about my order. Please call me at 423-888-4047. Thank you.
24 juli 2025
Antwoord van Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package was delivered, please check it here:https://track.4px.com/query/4PX3001904699328CN. If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
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