The Soho Lighting Company Reviews 

1.140
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful products but the main reason I keep returning is the customer service! Nothing is too much trouble, whether it’s helping you to find the right product for your project or sorting an issue... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had ordered two Organic Fleur Glass Pendant Lights. Both arrived either a day or two later, very quickly. Absolutely gorgeous lights. However due to them being hand made one was off balance and sat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great range of choice on web-site, easy to filter down to refine our exact requirements. Other options available i.e. engraving also look really good. We ordered a couple of 'sample' products which ap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I booked the next day delivery service and it arrived on time. However, the packaging inside the box was badly damaged. The protective plastic covering around the light had been ripped open and the po... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Elektrische apparatuur winkel
  4. Gloeilampleverancier
  5. Lampenfabrikant

Geschreven door het bedrijf

Our collection of light fittings, bulbs, switches, sockets and accessories have been specifically designed and commissioned to exacting standards, bringing you beauty and performance without compromise.

Geschreven door het bedrijf

Artisan designed products – quality – beauty - choice.

Hand finished in the UK – passion and craftsmanship

Hand finished in the UK – passion and craftsmanship
Free delivery on all orders over £20!

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(1.140)

205 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I called up before purchase to inquire…

I called up before purchase to inquire about a few things, and was met promptly by someone who had all the answers to hand for me, and really was double helpful.
Then after ordering, the package arrived really quickly and we are really really pleased with the product. Seriously well made and beautiful.
You really do get what you pay for!!

20 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Barry,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service, as well as our products and delivery!
Thank you for choosing us, we look forward to working with you again in the future.
Best wishes from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great products at great prices

Great products at great prices, vintage brass dimmers and sockets look amazing.

16 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Matt,
Thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our products.
Thank you for choosing us, we look forward to working with you again in the future.
Best regards from all at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great product

Great product, great price and timely delivery!

30 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Robert,

Thank you so much for your kind review!

We’re delighted to hear you’re happy with the product, the pricing, and the delivery, that’s exactly the experience we aim to provide.

We really appreciate you taking the time to share your feedback and hope to assist you again soon!

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Ginette,

Thank you for your lovely review!

We’re so pleased to hear you’re happy with your items and that they arrived well packaged, that’s exactly what we aim for.

We really appreciate you taking the time to share your feedback and hope to assist you again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great switches and well worth it

Great switches and well worth it. These are 100% quality and look and feel fantastic. Fast delivery also and will buy more again

29 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work, as well as our products and their quality.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards,
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Excellent quality and quick delivery

Excellent quality and quick delivery.
Very happy

15 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi,

Thank you so much for your kind review!

We’re really pleased to hear you’re happy with both the quality of your order and the delivery, that’s exactly the experience we aim to provide.

We truly appreciate you taking the time to share your feedback, and we hope to assist you again in the future.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great product at a competitive price

Great product at a competitive price, and delivered quickly. Can’t ask for more. Thank you so much!

28 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Nigel,

Thank you so much for your lovely feedback, we’re delighted to hear you’re happy with both the product and the value.

It’s great to know your order arrived quickly too, as we always aim to make the whole experience as seamless as possible.

We really appreciate you taking the time to share this, and hope to welcome you back again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Nice light

This light was just what I was looking for. Its nicely designed and solid, looks like it will last a long time

28 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Tracey,

Thank you so much for your lovely feedback, we’re so pleased to hear the light was exactly what you were looking for.

It’s great to know the design and quality stood out, and that it feels like something built to last, that’s exactly what we aim for.

We really appreciate you taking the time to share your experience and hope you enjoy it for many years to come.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

A brilliant company to deal with

A brilliant company to deal with. I had a question which was answered almost immediately along with links to the item I was looking for, really helpful.
I placed an order late in the week expecting delivery in a few working days, it arrived the next day. Well packaged and great quality products, thank you Soho Lighting Company, will definitely be ordering from you again.

21 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Mr Johns,

Thank you so much for your kind words, we’re absolutely delighted to hear about your experience.

It’s great to know the team were able to help quickly and point you in the right direction, and even better that your order arrived sooner than expected. We always aim to make the process as smooth and enjoyable as possible, so it’s lovely to hear that came through.

Thank you again for your support, and we look forward to welcoming you back soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Nice company.

14 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Darius,

Thank you so much for your kind words, it really does mean a lot.

We’re so pleased you had a positive experience with us, and we hope to welcome you back again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Great product

Great product, free delivery and arrived quickly in great packaging.

28 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Kelli,

Thank you so much for your kind words, we’re so pleased to hear everything arrived quickly and in perfect condition.

It’s great to know the product and packaging both hit the mark, and we hope you love it in your space.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Always easy ordering and quick…

Always easy ordering and quick delivery. Purchase from Soho Lighting time and again. Highly recommend.

25 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Ruth,
Thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our service.
Thank you also for recommending us to others! We look forward to working with you again.
All the best from the team at Soho Lighting

Beoordeeld met 5 van de 5 sterren

Recommend by my brother in law who said…

Recommend by my brother in law who said his electrician felt the products were high quality when installed. We went for the antique brass switches/sockets. Arrived withing a day, all safely and elegantly packed. Everything was there and quality of the finish was a very high standard. Price seems competitive. Will buy again from them certainly, as now plan to swap remaining light sockets etc to match these new ones.

25 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Craig,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. We are delighted to hear that both you and your electrician are pleased with the quality of the our products. It is also lovely to hear that your order arrived promptly and was well packaged, and we are so pleased to hear that you would recommend us.
Thank you again for choosing us, we look forward to working with you again in the future.
Best regards from all at Soho Lighting

Beoordeeld met 2 van de 5 sterren

The downlights are nice but the…

The downlights are nice but the connection box to connect the wires to is ridiculously undersized. The space between the terminals and the cable grip is tiny. Even with a 0.75mm twin and earth it was a struggle to get the cables in and forget about having the main cable clamped down the box will not close. So I've had to wire it improperly and clamp the smaller wires down instead which even then was a struggle.

22 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Chris,

Thank you for your feedback, we're sorry to hear about the difficulty you’ve experienced during installation. We appreciate you taking the time to share this.

The connection box is designed to accommodate standard wiring configurations, so it’s concerning to hear that you’ve struggled to successfully install the downlights. This isn’t the experience we’d expect, and we’d like to look into this further for you.

We’re always here to help, so if anything doesn’t seem quite right during installation, we’d really encourage reaching out to us first, this allows us to support you and ensure everything is set up exactly as it should be.

One of the team will be reaching out to you directly to better understand the setup and talk through a suitable resolution.

Thanks again for bringing this to our attention, we look forward to resolving this for you.

Kind regards
Soho Lighting

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products, we will be back to buy more.

7 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Andy, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Soho

Beoordeeld met 1 van de 5 sterren

For £240 pounds this switch is of poor…

For £240 pounds this switch is of poor quality.
As an electeician of over 30 years this switch at its current price should be avoided.
Plastic backplate can be seen even when you fit front cover. (China quality)
Also the dimmer dials on front are cheap plastic and not metal
One of the dimmer knobs has fallen off already and ive had to re-glue back on.
If you buy this switch its not coming from fancy london, just some warehouse in the south west
DONT BUY!!!!
There are better alternitives on the market that are also cheaper

19 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi David,

Thank you for taking the time to share your feedback. We’re very sorry to hear that the switch hasn’t met your expectations, particularly given your experience in the trade, we fully appreciate the level of quality you’d expect at this price point.

We would always welcome the opportunity to look into concerns like this directly, as in cases such as a loose dimmer knob, we can usually resolve this quickly with a replacement or further support.

Just to clarify, the plastic element visible behind the plate is an intentional gasket, designed as a moisture barrier to protect both the plate and the installation surface. That said, we completely understand how this may not have met your expectations from an aesthetic perspective.

As a brand, we are proudly based in the South West of England, with many of our products hand-built in Cornwall and finished by UK-based partners, something we place great value on.

The issues you’ve described around the finish and dimmer controls are not in keeping with the standard we aim to deliver, and we’d really like the opportunity to review this for you and put things right.

A member of our team will be reaching out to you directly as a priority to assist further.

Best regards
Soho Lighting.

Beoordeeld met 5 van de 5 sterren

SO good I ordered another two

SO good I ordered another two! Great price, great quality, great delivery times! 10/10 recommendation!

3 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Laura, thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our products and service. Thank you also for recommending us to others! We look forward to working with you again. All the best from the team at Soho

Beoordeeld met 5 van de 5 sterren

Very prompt delivery and return…

Very prompt delivery and return service. No issues and quick refund. Would use this company again. Unfortunately I had to return the products as it was not the finish I was looking for.

2 maart 2026
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Hi Jennifer, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Soho

Beoordeeld met 5 van de 5 sterren
Logo The Soho Lighting Company

Antwoord van The Soho Lighting Company

Good afternoon, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Soho

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer