Solar Scooters Reviews 

858
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Your customer service is actually amazing! Easy to talk to even went the extra mile when I was ordering my parts and when I had issues with the orders. The prices on the other hand are ridiculou... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Toon meer

Beoordeeld met 1 van de 5 sterren

Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a e-scooter in July. The scooter has surpassed my expectations. The after care has been great; I had a problem with my saddle, a new saddle was sent without any cost. Communication is great... Toon meer

Bedrijfsgegevens

  1. Scooterzaak

Informatie afkomstig van verschillende externe bronnen

Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery


Contactgegevens

4,1

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TrustScore 4 uit 5

858 reviews

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4,1

Alle reviews

(858)

41 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Scammers

just now
New
Absolute bunch of scammers. I bought p1 3.0 and from the first time I turned the key it was displaying e-01 on the screen. I done around 6 miles with it before realising this is an error code. Took it back to solar and they are trying to charge me 180 for a new motor. Warranty is non existent they will just lie and worm out of it.

25 juni 2025
Review zonder uitnodiging
Logo Solar Scooters

Antwoord van Solar Scooters

Hi Jack

Thank you for your feedback.

When you brought your scooter in, our technicians carried out a full diagnostic as part of our standard process. As we explained from our health check, the E-01 error code is related to motor or controller communication failure. Upon inspection, we found clear and extensive signs of water ingress inside the scooter, which was documented in the evidence video we shared with you directly.

Unfortunately, water ingress causes electrical component failure and, as per our published warranty policy, is not covered under warranty. This is a standard exclusion across the electric scooter industry, as water damage is considered environmental and not a manufacturing fault.

This can be seen in the link below as clear evidence:

https://drive.google.com/file/d/1YEQCBKZp9ZsTTML1duY-3K-zzd8-lEPW/view?usp=drive_link

We understand that this may be disappointing, but we have been transparent in both our diagnosis and our warranty terms. We remain happy to carry out the repair for you at cost, and you’re welcome to review the evidence again or bring in an independent technician if you wish.

We are committed to fair service, and while we respect all reviews, we do not believe it’s appropriate to demand free repairs under threat of reputational damage when the issue falls outside warranty coverage.

If you’d like to proceed with the repair or have further questions, we’re here to help.

Best regards,
Solar Scooters Support Team

Beoordeeld met 3 van de 5 sterren

I have been threatened to have my…

I have been threatened to have my warranty canceled if I don't change my review that was previously a 1 star I have had two faults that needed repair the second fault was repaired quickly which is why I give 3 star but the threats were out of order they need to learn to be more accommodating people spend all there money to buy these things

8 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered the scooter and it arrived on…

I ordered the scooter on Friday and it arrived on the following Monday with everything I ordered with no issues whatsoever. It was also in two boxes for added protection. I had an eEnvirorides PVR Pro previously with dual 1600w motors and this solar P1 Pro with dual 2000w motors is considerably faster. I couldn't be more happy with my purchase.

2 juni 2025
Beoordeeld met 5 van de 5 sterren

Brilliant Customer Service

Don't normally leave reviews but felt the guys at Solar really deserved one ! Honestly, they've been brilliant. Had a couple of issues with our P1 Pro, but their repair and customer service has been second to none. They have always responded to my emails incredibly quickly, and are always polite and helpful. If you want a super fast escooter, I would thoroughly recommend you get it from these guys - five stars !!

29 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

One star is for putting my life at risk…

One star is for putting my life at risk and my home and putting the blame on me for the faults with the p1.30.

Everything was going good with the p1 3.0 it’s quite fast and been a blast but it only lasted 1 year and five months before it went all down hill from the scooter itself and how management and customer service handle the situation. I started getting error codes like 08, 01, 10. Inside the scooter it started melting plastic connectors. It needed several trips to solar to repair it. Every time I got it back it would start melting plastic connectors again. The last visit they had the scooter for five weeks and I was notified they need to speak to management because it’s a recurring issue.

Management response was “your to blame be quiet” they basically said it’s my fault due to the way I ride the scooter 🤔 I’ve had it for a year and five months not once had this issue. They said all different things like the way I use it, I been using it on single motor. When I never ever do. I might as well buy a peddle scooter. Trying to shut me down and said they would repair it again as good well gesture and repeated it after further response to the email. The tone in the email was like be quiet that’s it we’re not taking responsibility.

So I get the scooter back after the “good will gesture” and few days later what happened! Melting again but this time the damn battery. Luckily the error 10 popped up to prompt to look inside. Not only that they wired up the single and dual buttons up wrong from the same “good will gesture” also left the stem loose both bolts and quick release. They said there not much they can do rectify it after seeing photos of the melted battery and to bring it in again, no way I changed my mind and slung the scooter away it must poor quality to only of last this long through normal use. Either that or they lying and it’s a fault with parts but it cost more to replace than the scooter current value. I asked for refund, replacement and told no, shifting the blame on me. The experience at first with solar was great they response on emails great but as soon had this recurring issue it totally changed. I cannot recommend them to anyone. I would advice to save up more and invest in something better quality than solar scooters. The battery also useless. After a year I started only getting around 8/12 miles on setting 2. Please don’t be tempted to buy one of these scooters it won’t last and when a recurring issue comes up that they can’t or won’t sort out they won’t help you and leave you with nothing.

23 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All good

All good, no issues. Delivery on time. Have not yet tested as it’s raining but will test over weekend and update review.

19 mei 2025
Beoordeeld met 1 van de 5 sterren

Poor stock control

Advertises item takes your payment but does not have the item in stock or sends you the wrong item and expects you to pay to send the item back even though they made the mistake.

30 april 2025
Beoordeeld met 5 van de 5 sterren

Riding the Solar E-clipse 2.0 feels…

Riding the Solar E-clipse 2.0 feels like owning a mini electric motorcycle—it’s fast, powerful, and turns heads everywhere I go. The acceleration is insane, and the fat tires plus full suspension make the ride super smooth, even on rough streets. I love the built-in lights, turn signals, and the overall design—it looks and feels premium. It’s perfect for commuting, cruising, or just having fun. Easily one of the best electric bikes I’ve ever owned.

6 mei 2025
Beoordeeld met 5 van de 5 sterren

After tons of research I landed on

After tons of research I landed on
Solar, there are many different brands but this company has blown me away from its amazing service, after sales support and quality.

The P1 Pro and P1 3.0 are amazing scooters and have help up well for the few months I’ve had these for.

6 mei 2025
Beoordeeld met 5 van de 5 sterren

Great Engineers

Engineers at the West Drayton hub are great to deal with in person. They are knowledgeable and very helpful. Much better experience dealing directly with the hub.

30 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, delivered on time. The Hyperion is absolutely beautiful and very stable. I hit 62mph on a private runway next to me and got the best adrenaline of my life, highly recommended if your looking for a performance scooter.

2 mei 2025

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