I started off with a really bad experience with sold with a certain staff member. This completely got turned around. Ella and Hector were amazing!! Although the process took longer than we hoped due t... Toon meer
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Our overall experience with Sold was fantastic. We had a slow start. We were then handed over to Ella, our sales progressor. Ella was brilliant, she kept us well informed, supported us through... Toon meer
Bedrijf heeft geantwoord
I am extremely happy with the service provided by Sold.co.uk specially with the leading agent Ms Thea Willsmore she was very excellent and going extra miles in provide all support and communicati... Toon meer
Bedrijf heeft geantwoord
I was looking for a quick sale on my house and there was interest right away Although there was some issues along the way it was handled very quickly and always on a ASAP principle Ella the re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The way Sold.co.uk works is unique to both traditional and online estate agents. Run by real people who are passionate about property, we have a variety of propositions that include selling for free and also mutually agree a realistic price with the seller, and work with a large network of pre-qualified property buyers to get a fast sale, as well as listing on all the major property portals. We can even cover legal costs and if you need to sell very quickly will make you a cash offer ourselves.
Contactgegevens
First Floor, 50 St Mary Axe, EC3A 8FR, London, Verenigd Koninkrijk
- 0800 566 8490
- info@sold.co.uk
- sold.co.uk
4,4
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We purchased a property through…
We purchased a property through Sold.co.uk and received excellent service. Thea was very proactive and communication was first class, thoroughly recommend.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for your feedback! We’re glad to hear you had a good experience with us and that Thea provided great communication throughout the process. We appreciate your recommendation, and congratulations on your new property!
Sold experience
The sales team was very eager to take the sale but very poor follow up.
However I would like to appreciate one person in the team who was simply amazing Dahnish Khan. He communicated well and was honest. He really did try to make a difference. Thank you Dahnish.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for your feedback. We’re glad to hear that Dahnish provided you with excellent service and made a positive impact on your experience. We'll be sure to pass along your kind words to him.
We apologise if our follow-up was not up to your expectations. Your comments are valuable to us, and we’ll use them to improve our overall service. If there’s anything more we can do for you, please don’t hesitate to reach out.
What can I say the service was…
What can I say the service was outstanding the whole team was amazing especially Ella she kept all parties well informed about everything day to day never was to much trouble for her very polite at all times and kind. Ella you are the best 100%
13 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our team. Ella appreciates your kind words and is glad she could keep everyone informed and make the process smooth for you. It’s always our goal to provide outstanding service, and we're delighted that we could meet your expectations. Thanks again for your support!
Good company to deal with
After the initial hiccup of making our offer and it taking over 2 weeks to receive the Memorandum of Sale, we were then passed to Thea for the progression of our purchase. Thea kept in contact frequently and kept us informed of what was happening which was very useful. And I could always email her (rather than ringing) for information too. Thank you Thea for seeing us through to completion.
18 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for sharing your experience with us. We apologise for the delay in receiving the Memorandum of Sale and appreciate your patience during that time. I'm glad to hear that Thea was able to keep you informed and provided the communication you needed throughout the process. Congratulations on your purchase, and thank you for choosing us!
Fantastic Service
Ella Seki provided an extremely efficient service; maintaining regular contact between all parties.
9 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
We're thrilled to hear that you found the service efficient and that the communication met your expectations. It was a pleasure working with you and ensuring that everything went smoothly. Please don't hesitate to reach out if you need anything in the future!
VERY UNACCEPTABLE UNRELIABLE SERVICE
Beware of Sold Co Uk of lying through their teeth and not coming back to you when they say they would later in the week. Camil Arslan spoke to me on 30 July and said he would come back to me later the same week. I said not to phone the next Wednesday 31 July because I wasn’t available and to phone me back on the Thursday or Friday that week but never did. I emailed Camil 2 August reminding him that he never came back to me of which he totally ignored my email. On the 9 August I emailed Camil again warning of making a complaint if I got no response. Suddenly I get an email reply. Then on this reply was a complete lie in what he said which didn’t explain why he didn’t phone me back or reply to my first email. This is very unacceptable behaviour.
On the 20 July I emailed the director Marcus Horner when I first approached this company wanting to know and make sure I spoke to the best person who was capable of speaking to me because I have serious mental health. Because of this bad unreliable service causes my stress to get worse which proves they don’t care on the damage they cause me and my health.
9 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for your feedback. We’re sorry to hear about your experience and any added stress it may have caused. Our team is currently handling a high volume of inquiries, which sometimes leads to delays in responses despite our best efforts. We apologise if this made you feel overlooked—this was certainly not our intention.
We truly value your business and take your concerns seriously. We'll ensure clearer communication going forward to better support you. Thank you for bringing this to our attention, and we appreciate the opportunity to serve you.
Outstanding service
What can I say. Outstanding service from start to finish. Sold house within weeks and the process was smooth. Previously with high street agents and would never go back. Highly recommended. Excellent communication throughout and dealing with specialists in each area. Definitely use every time.
9 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that our team’s dedication and expertise made the process smooth and efficient for you. We truly appreciate your recommendation and look forward to assisting you again in the future!
Thank you so much to Ella
Thank you so much to Ella. She kept me informed of everything during my purchase. Quick responses if I had any queries and very proactive, all whist being pleasant, polite and professional. Highly recommended.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
We're thrilled to hear that Ella provided you with excellent service during your purchase. It's great to know she kept you well-informed, responded quickly to your queries, and maintained a polite and professional demeanor. We appreciate your recommendation Joanne and are glad to have been of assistance!
We’ve been using sold since we put our…
We’ve been using sold since we put our house on the market in February, sold were very good with keeping us up to date with everything and making sure we was in the loop.
We sold our house in once viewing.
We were allocated a sales progressor who made sure everything went swiftly.
Although we had a few issues arise with the top of the chain ella seki was always on hand to make sure this were moving, going above and beyond and being very responsive to our enquiry’s wether that was email or phone call.
We will 100% recommend sold to others and if we were to ever sell again would go back to them
1 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Hi Sarah, thank you for sharing your experience! We're delighted your house sold after just one viewing and that you felt well-informed throughout the process. It's great to hear that Ella went above and beyond to help, especially with any issues at the top of the chain. Your recommendation means a lot, thanks again!
Thea was great throughout the…
Thea was great throughout the process and kept us informed at all stages ⭐️⭐️⭐️⭐️⭐️
31 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for your wonderful feedback! We're glad to hear that Thea provided excellent support and kept you informed at every stage of the process. It's important to us that our clients feel well-supported and updated, so your comments are greatly appreciated.
Would highly recommend this company
Would highly recommend this company, it was a quick turn over. Always available to help with everything. Ella was on hand to help with all the tricky questions that came from the solicitor. All sorted in 8 weeks.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our company and that everything was sorted in just 8 weeks. It's great to know that our quick turnaround and availability to assist made a difference for you. Ella will be delighted to hear your kind words—she prides herself on being there for clients, especially when tricky questions arise. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Sold was a great platform to sell our…
Sold was a great platform to sell our rental house.
Ella especially was very helpful.
Got us over the finish line.
Great way to sell your home!!
24 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for your feedback! We're thrilled to hear that Sold was a great platform for selling your rental house. A special thanks to Ella for her helpfulness in getting you over the finish line. We're glad you found it a great way to sell your home!
Great service
Great service, I had Ella Seki who was always very reliable and made the house purchasing process very smooth and quick.
19 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
We're glad to hear Ella was reliable and that your purchasing journey was smooth and easy! If you need us again in the future please do get in touch.
My guardian angel
Ella got me through this sale, I have really bad anxiety, but Ella was always there to guide me and inform me of what was happening. Even when I bombarded her with voice mails and emails, she always came back to me calm and professional. Thank you so much Ella, you was my guardian angel over the few weeks. Deborah
12 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you, Deborah, for sharing your experience! We're so pleased to hear that Ella was able to support you through the sale. Her dedication to keeping you informed and calm throughout the process is truly commendable. Ella will be touched to know she made such a positive impact. We appreciate your kind words and are here for you anytime you need us. Thank you again!
Sold.co.uk were amazing from start to…
Sold.co.uk were amazing from start to finish! All the staff throughout kept me informed of progress but a special shout out to Ella Seki for pushing things along at the final hurdle, despite issues with Land Registry. 10/10 would highly recommend and will certainly use Sold.co.uk again. Thank you 😊
11 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you so much for your wonderful review, Julie! We're thrilled to hear that you had such a positive experience with Sold.co.uk. Our team works hard to ensure a smooth process, and it's great to know you felt well-informed every step of the way. Ella will be delighted to hear your special mention - she's truly dedicated to helping our clients. We appreciate your recommendation and look forward to assisting you again in the future.
Great company
Great company, such a fast process for us a lovely group of people to work with,
11 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
So great to hear, thanks Millie! We're so pleased you had a good experience with us and we're here if you need anything in the future.
Friendly and helpful staff
5 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Great to hear Arron, thank you.
It was really good service from the…
It was really good service from the entire team at sold Especially Thea Willsmore couldn't of got any of this sale done if wasn't for her help and chasing!
3 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Hello Christopher, thanks for this review! Great to hear you had such a good experience with us.
Excellent service.. cant fault the company.
We have just put an offer in to purchase a property and the communication has been excellent, we cant fault it. They have phoned and kept us in the loop and emailed us with information immediately. We have purchased properties before but have never received this level of communication. Excellent service. Cant recommend enough.
5 juli 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Hi Amanda, we're delighted to hear that you've found the communication regarding your property purchase to be excellent. Keeping you informed promptly and thoroughly is a top priority for us, and we're thrilled that it has exceeded your expectations. Your recommendation means a lot to us! Should you have any further questions or need assistance, please don't hesitate to reach out.
Wonderful, supportive team
The folks at SOLD, in particular Ella, Sarah, and Thea, were absolutely amazing and supportive throughout the process and really helped keep things moving along. Their communication was excellent and always helpful and really took the stress out of buying a property. Highly recommended!
28 juni 2024
Review zonder uitnodiging
Antwoord van Sold.co.uk
Thank you for sharing your experience with us. It's wonderful to hear that Ella, Sarah, and Thea from SOLD were instrumental in making your property buying process smooth and stress-free. Their communication and supportive approach were clearly valuable throughout. We truly appreciate your recommendation and are grateful for the opportunity to assist you. Should you have any further needs or questions, please don't hesitate to reach out.
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