Solstice has great site to view their products. Easy to navigate and great selection. Competitive prices. My sun glasses arrived in a timely manner and in excellent condition. If you’re looking for... Toon meer
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Lees wat reviewers zeggen
Communication on orders or let customer know how long it takes. The explanation of how long the order will take is not understood in the purchase process. Haven’t received the product and already want... Toon meer
Ordered my sunglasses September 1st. Finally got a tracking number on the 23rd. It just says UPS awaiting label. They created a label and haven’t shipped them. This website is a scam and their custome... Toon meer
The sunglasses are beautiful well designed sturdy reasonably priced with the discount and very efficient looked forever for a replacement pair so happy I finally found your site. I just ordered anothe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contactgegevens
5th Avenue 665, 10022, New York, Verenigde Staten
- solsticesunglasses.com
3,1
Gemiddeld
514 reviews
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Worst shipping experience ever.
Got a pair of glasses on a sale as a birthday present.
Took them a week to refund me! No explanation no compensation. Just a big middle finger and an inevitable-late gift.
I would suggest NO ONE orders from here.
Actual GARBAGE.
7 september 2026
Antwoord van Solstice Sunglasses
Hi,
We’re sorry to hear about your experience. We understand how disappointing it is when an order is canceled and refunded, especially when the sunglasses were intended as a birthday gift. We regret that the experience did not meet your expectations. We appreciate your feedback and are always working to improve our processing and communication so we can provide a better experience for our customers.
Antwoord van Solstice Sunglasses
Hi,
We understand your concern regarding the shipping timeframe. The 7–10 business day timeframe is the expected processing and shipping timeframe for this particular product, as stated at checkout. We appreciate your patience and understanding while we work to complete your order within the provided timeframe.
Antwoord van Solstice Sunglasses
Hi,
We’re sorry for the delay and understand your concern about not having received tracking information yet. Your order is scheduled to ship today, and tracking information will be provided once it has shipped. We appreciate your patience and understanding.
Easy searching good selection & price
13 september 2026
Antwoord van Solstice Sunglasses
We're so happy to hear you found our selection and prices to your liking, and that your search was easy! Thank you for sharing your positive feedback with us.
My new sunglasses arrived on time
My new sunglasses arrived on time and, of course, were the correct product. The online purchasing process was quick and easy.
5 september 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
We're so glad to hear your new sunglasses arrived promptly and were exactly what you expected! We appreciate your positive feedback on our easy online purchasing process.
Detroit
Fast and easy love the color of the eyewear hope the delivery service is fast so far so good and thank you
12 september 2026
Antwoord van Solstice Sunglasses
Hi,
We're so happy you love the eyewear's color and found the process easy! We appreciate your kind words and look forward to your continued satisfaction.
Very bad.I didnt receive the product
11 september 2026
Review zonder uitnodiging
Haven’t received my order
29 augustus 2026
Antwoord van Solstice Sunglasses
HI,
We’re sorry to hear that you haven’t received your order yet. We understand how frustrating it can be to wait longer than expected. We’re working to get your order shipped as soon as possible and are always working to improve our processing and shipping times. We appreciate your patience.
You asked me to signup for mailing list…
You asked me to signup for mailing list for a discount and plant let me apply it
12 september 2026
Antwoord van Solstice Sunglasses
Hi,
We’re sorry for the confusion regarding the discount. Our promotional discount codes apply to eligible full-price items and cannot be combined with items that are already discounted or on sale. We appreciate your feedback and hope this helps clarify our discount policy.
The sunglasses I ordered look like they…
The sunglasses I ordered look like they were used. It has scratches all over it and I’m not very happy about it.
29 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
We’re sorry to hear about your experience. We want to assure you that all of our sunglasses are 100% authentic and are not sold as used or previously worn. We take the condition and authenticity of our products seriously and appreciate you sharing your feedback.
Antwoord van Solstice Sunglasses
Hi,
We are so glad to hear you found our product easy and smooth to use, and that you appreciated the great price. We truly value your positive feedback!
The glasses I got came in so fast
The glasses I got came in so fast. Loved my experience.
28 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
We are so happy to hear that your glasses arrived quickly and that you loved your experience. We truly appreciate your positive feedback!
great prices and easy to order and availability.
great prices and easy to order and availability.
11 september 2026
Antwoord van Solstice Sunglasses
Hi,
We are so glad to hear you found our prices great and the ordering process easy with good availability. Thank you for your positive feedback!
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We’re sorry to hear about your experience. Your order includes custom lenses, which typically require 10–14 business days to process. Your order is still within this timeframe, and we are currently preparing it in our lab and completing the necessary work.
Once your order ships, you will receive a shipping confirmation email with the tracking information. We appreciate your patience while we complete your order.
You have my money and I don’t even have…
You have my money and I don’t even have a tracking number. No one is answering emails and the phone number listed online for the New York store doesn’t work. This is your last chance to provide me with a tracking number for the glasses that you have already taken the money for. Today is 09/10/2026. You have until Monday 09/14/2026 to mail my purchase and provide me with a tracking number or I will report you to the police for stealing and the BBC for poor business practices.
4 september 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We checked your order and confirmed that one of our representatives responded to your inquiry on the same day you reached out. Please check your spam or junk folder, as the response may have been filtered there.
Your order is still within the stated 10–14 business day processing timeframe, and we are actively working on it. Once it ships, you will receive a shipping confirmation with your tracking information.
Great OverAll Experience
Great Selection, Great Ease Of Site, Great Pricing,...Will Definitely Come Back For More.
27 augustus 2026
Antwoord van Solstice Sunglasses
HI,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our selection, easy-to-use website, and pricing. We truly appreciate your support and look forward to serving you again in the future!
After ordering the glasses I found them…
After ordering the glasses I found them on sale for $354 on another site. Not too happy about that. I will be canceling my order
9 september 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We understand your concern regarding the price difference. We do offer price matching on eligible eyewear purchases, so please reach out to our Customer Support team at customersupport@solsticesunglasses.com before canceling your order. We’d be happy to review the price and see if we can assist.
Antwoord van Solstice Sunglasses
Hi,
Thank you for your kind feedback! We’re glad to hear you found our prices affordable and that your order arrived quickly. We truly appreciate your support.
I ordered a frame from your website and…nothing.
I ordered a frame from your website and received an email stating that it would be delivered within 10 to 14 day. I waited 15 days before sending an email asking for information as to when they would be shipped. I did not receive a reply. 5 days later, another email. Again, no response. Canceled order.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We’re sorry to hear about the communication issues you experienced. We understand how frustrating it can be to wait for an update and not receive a response when you reach out.
We’re continually working to improve our communication and response times. We appreciate you bringing this to our attention and hope we have the opportunity to provide you with a better experience in the future.
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