Sonora Nz Reviews 2

I ordered Sonora ear buds suitable for sleeping in late December 2025. I have followed the 'tracking' from China which now tells me the package has been delivered. However no parcel in our mailbox or on our doorstep. We live in a rural area so no problem with theft on any parcel ever delivered. Have emailed the company responsible for overall freight and the Sonora company but no response to date.
Will commence charge back with Visa soon.
Shame though as the product sounded ideal for what I wanted.

I bought a telescope for my wife as a present as she loves looking at the stars. We set it up and soon found it to be so faulty it was unusable. I informed the company immediately and they requested a video of the issue, which l did. They will not take it back or replace it unless l pay a restocking fee and send it back to the overseas office at my cost, even though they agree it is faulty. Their policy states they will pay for its return if reported faulty within a time which we were well within. Many emails and promises. They are just a scam company and you can kiss goodbye to your money. I lost $429