Horrible product! horrible customer service. They advertise full refunds and after I spent money sending the useless product back to them they never refunded me. I would never recommend this product t... Toon meer
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Doing business as Candant (that is how it appears on my credit card bill). Advertised their sleep earbuds as having 24 hours of playtime when, in fact, I got 5 hours. And, as noted in another... Toon meer
Earbuds are cheap and the battery only lasts 2.5 hours. I bought them for sleep assistance, and worst of all they sound a loud alarm as the battery dies so it wakes you up! They are the opposite of... Toon meer
I ordered sleep earbuds on 7-22-26 and still haven't received them. It's been over a month. When I track the order it says tracking number not found. I should have checked reviews before purchasing fr... Toon meer
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I had the same experience as other…
I had the same experience as other customers. They are selling cheap telescopes that can be found on amazon for a third of the price. And not the one that is advertised!
Scammers!
Scammers!! Bought a £170 telescope, the one that arrived was not advertised and worth £20, reported to my bank for refund. Avoid this company at all costs. Not UK based as lead to to believe, it’s from China. Absolutely disgusting behaviour
Fake UK company
Fake UK company. This is a Chinese company selling overpriced cheap rubbish. I was about to pull the trigger on some sleep buds but discovered that the one main review is totally fake ablnd the company is in China. The returns process small print is a joke.
This company is China based
This company is China based - NOT UK. I wish I had read about this BEFORE I ordered. When I found it was Chinese, I immediately cancelled the order and was told in less than 24 hours, it was shipped. They promised to stay in touch with me but they have never responded to me emails.
DO NOT BUY FROM SONORA UK.
I am absolutely shocked with this…
I am absolutely shocked with this company
1. Misleading from were they are coming from
2. The quality of the product is disgraceful worth less that 5 euro and I paid 80 euro
3. Customer service is appalling , will not issue a refund.
4. Scamming company they are pretending they are from UK or Ireland but this product comes directly from China
One star is too many
One star is too many. I too researched (clearly not enough) an easy to use telescope for my husband. I placed order and less than two hours emailed customer service to cancel, which is in their policy. I heard back that day and was told I need to email them within three days to validate my cancelation, which I did. Now I am getting no response. DO NOT buy anything from them! Scam!
AVOID THIS COMPANY
This is not a UK company, they sell cheap tat at inflated prices. The goods are not as described and arrive poorly packaged and damaged. They do not respond to emails requesting to return. AVOID
Scam website
I searched for reviews of best telescopes for a Christmas gift and landed on a review page which suggested a Sonora telescope as the best for beginners and experts - but often sold out due to great price and quality. I decided to purchase it when I saw it available on the Sonora website for £160. After very little dispatch information, it turned up today. In a thin plastic bag and a crumpled box, completely unprotected for delivery. Not a good start. The colour of the telescope is purple, and it doesn’t look the same as the website. I have now googled ‘F30070M’ telescope as this is what the box calls it - and found a You Tube video explaining what an awful cheap ($33 on Amazon apparently!) telescope it is. I’ve asked for a refund, and noticed they state they charge 15% handling fee for refunds, as well as expecting delivery costs to be paid. Consumer regulations do not allow for fees on refunds. So all round a complete con. Steer away!!!!
Not worth the money
No communication after placing order. Goods arrived two week later. The cheapest of cheap earbuds. Non branded and budget made in china! Very disappointing, couldn’t possibly give as Christmas gift. Website definitely overselling the cheap plastic product and packaging.
Stay away!!
Stay away!!
Purchased earpods from this company. They are awful. Website extremely misleading. Should have noticed no customer reviews on website 🙄
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