I wish I could give 0 stars. This is a fake company with a fake story. It seemed so believable and preys on desperate people looking for solutions to their children’s skin problems. Emailing them rece... Toon meer
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Ordered at 1am after another bad night and didn't tell my husband cos he'd said no more creams off instagram lol. By day 5 his cheeks weren't that angry red colour anymore. 3 weeks in his face is... Toon meer
Please avoid avoid, not located in the UK actually located in China. Ordered an item which never arrived, back and forth on email which basically was excuse after excuse. To be honest just as well... Toon meer
This company is a complete scam. Order the balm in good faith as per the Facebook/Instagram posts stating family run business in Buckinghamshire when good shipped eventually from China. When my daug... Toon meer
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This is a SCAM
This is a SCAM!
No farm in Buckinghamshire no customer service that is willing to help. The postage should have been 2-3 days from Buckinghamshire however the tracking says China. How could somebody possibly be doing this when all good people are trying to do the best thing for children by buying legit products for eczema. Who ever is behind this should be ashamed of themselves.
It’s a scam
It’s a scam. It’s from China not Buckinghamshire. No reply to any of my emails. Do not use.
Scam
Scam. Product from China not a family run Bucks farm. Tallow not main ingredient. Really cross I fell for it. Do not buy!!
I’ve got two little ones who struggle…
I’ve got two little ones who struggle with dry skin and itching on their legs and tummy’s. Within the week they are both much happier. This is my go to after bath time now!
Soothey has been an absolute lifesaver…
Soothey has been an absolute lifesaver for my baby’s skin. After countless itchy, sleepless nights trying different products, this was the first thing that actually made a real difference. It’s completely natural, gentle on sensitive skin, and started calming the irritation almost immediately after applying it. Within days, my baby’s skin looked healthier, smoother, and far less inflamed. Knowing I’m using something all-natural gives me real peace of mind too. I genuinely can’t recommend Soothey enough to any parent struggling with their little one’s skin issues.
DO NOT BUY
DO NOT BUY! This is a scam! The farm in Buckinghamshire doesn’t exist, nor does the story! I fell for it and the tracking information for the package is showing that it’s coming from China! On looking at on Trust Pilot many people have confirmed that this is scam and that they have been sent another cheap product (containing coconut oil as the main ingredient) from China. I’ve contacted so called customer services requesting a full refund and surprise surprise - no response! Shame on you for tricking desperate parents looking for a solution for their children’s eczema! 😡😡😡
Product made in china not the UK as…
Product made in china not the UK as advertised. Contains different ingredients from advertised. AVOID
Requested a refund with little hope of receiving it.
Stay away- fake product from China
This is a fake product from China. I have requested a refund today. I will see how that goes. Stay away from this company
Fake product from China with coconut…
Fake product from China with coconut oil as main ingredient. Please don’t get scammed like I did. Delivery took ages (because it was coming from China not Ireland like they advertised) and they never responded to my emails chasing it but they responded straight away to this bad review!
Genuinely didn't think it would work
Ordered at 1am after another bad night and didn't tell my husband cos he'd said no more creams off instagram lol. By day 5 his cheeks weren't that angry red colour anymore. 3 weeks in his face is just normal. Jar is smaller than I expected but lasts ages, you don't need much. Would 100% buy again.
I have been using this for a month and…
I have been using this for a month and see some significant changes
Would recommend
Order arrived
Order arrived, been using it for 3 weeks now and my son's eczema has started to clear. The gut-guide was also a great addition and overall I'm very impressed.
Fake from china!
Fake from china!
Now arrived via China on tracking and packaging labelled from China!
Totally false advertising and I do not feel happy to put on child’s skin😱
Totally fake product
Totally fake product. I too 1 week on and not received my item. Alarm bells rang when I didn’t get an order confirmation by email for my purchase. After checking Spotify - it gives a Yan shipping. When you click on the link the URL Can’t be found. The website is so good so easily deceiving. This will be the last time insta ads get me.
I have not received the product yet
I have not received the product yet. One week on from being ordered. I have received notification though that my purchase is at an international airport, coming from China?! This is made in small batches in a kitchen in Buckinghamshire… another £28 down the drain, I wouldn’t trust to put this on my grandsons eczema. I must stop buying off Facebook Ads they all end up being cr•p from China.
Fake product
Fake product, not manufactured in the UK. Sent from China. Confirmed with legitimate owner of the UK farm they reference - who has no ties to the product.
Please note the reviewers that have provided positive reviews, typically have only give one review, and trustpilot gives all vendors three, 3.5 star reviews when they set up, which has skewed the score to look more positive.
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