Very poor at replying to all my queries - received both items but had to return 1 item back. First it took some time is emailing the correct “customer service” team - when finally I had a respons... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have gloves, boots , jacket and trousers. I'm an old git so like to stay warm and dry, this product provides. Occasionally if caught in a thunderstorm I have had slight seepage in my gentleman parts... Toon meer
The gear is great good quality and comfy. Sent out in a timely manner only issue was with the delivery provider chosen did not deliver my parcel when specified. Maybe in the future dont use DPD as the... Toon meer
Bedrijf heeft geantwoord
I emailed a question regarding a possible purchase, the reply received was almost immediate which impressed me so much I simply had to order from them. Goods arrived next day and was exactly what I wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Spada began over 30 years ago and is a motorcycle clothing and accessories brand dedicated to delivering top notch gear for riders, whether they're navigating the open road on a motorcycle or conquering trails on a mountain bike. Our extensive range of products is meticulously designed with the rider in mind, ensuring both safety and style. Each item in our MOTO collection is CE certified, reflecting our unwavering commitment to quality and safety standards. At Spada, we understand the importance of protective gear that not only meets rigorous safety criteria but also looks great on and off the bike. From helmets and jackets to gloves and boots, every piece is engineered to provide your protection and comfort that is readily available to all riders, from seasoned veterans to newcomers. Join the Spada community and gear up with confidence.
Contactgegevens
Park Lane, B63 2NT, Halesowen, Verenigd Koninkrijk
- support@spadaclothing.com
- spadaclothing.com
4,5
Uitstekend
138 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Spada Visor problems
I have had my Spada Hellion for about 6 months and need to fit a new visor, there were no instructions in the box.
I contacted Spada and their so called customer service advised me to pry off a cover with a flat screwdriver and this would expose a screw to remove the visor.
I followed the instructions and the cover broke into several pieces and guess what, no screw to remove the visor. So I am left with a new visor that cant be fitted and a helmet that is useless because of the broken cover. Spadas response to this was to offer me a new cover and for me to rebuild the damaged helmet. Impossible because the cover damaged the helmet where it supposedly clips into. So I am left with a damaged helmet and Spada dont care one jot about this. i will never buy from this company again. Customer service is pathetic and i suggest that their staff need some sort of product training before the give the wrong advice out again.
24 juli 2025
Review zonder uitnodiging
Antwoord van Spada Clothing
Hi,
We’re sorry to hear about your experience and frustration, that’s never what we want for any of our customers. Our team did try to assist and sent out a replacement part free of charge. If the helmet is still available and can be sent to us, we’d be happy to take a look and see if it can be repaired safely.
We’re here to help if you’d like to revisit this.
Thank you,
The Spada Team
Outstanding Service
I ordered a bomber jacket and a new helmet from this supplier and they both came within two days of the order,The bomber jacket fitted perfectly,But the helmet was just a little too small,I ordered a medium size helmet and it was just a little tight, I contacted the supplier by phone and they sent me an email with the return address and I sent it back to change it for a large size which came back the next day and now also fits perfectly I will be ordering the gloves next as I think the quality of the products is very good,The service was outstanding thank you for your quick response kind regards
Mr C ❤️👍👌
28 juli 2025
Antwoord van Spada Clothing
Thanks so much for the detailed review, we really appreciate you taking the time to share your experience.
We’re glad to hear the bomber jacket was a perfect fit and that we could get the helmet sorted quickly for you. It’s great to know the return process was smooth and the large size hit the mark. That kind of feedback means a lot to us!
Thanks again for your trust in Spada gear, we look forward to getting those gloves to you next. Ride safe!
Jacket on time
Jacket on time, & I trust in spada gear as it's just always top quality never disappoints ❗👍
28 juli 2025
Antwoord van Spada Clothing
Hi Mark,
Thanks for the great review! We’re really glad to hear your jacket arrived on time and that you continue to trust Spada gear, that kind of loyalty means everything to us.
Regards,
Zakia
This is the MTB jacket I’ve owned
This is the MTB jacket I’ve owned. Fit is just right and quality is excellent
28 juli 2025
Antwoord van Spada Clothing
Hi Jonathan,
We’re glad to hear the jacket’s a perfect fit and living up to your expectations in quality, that’s exactly what we aim for.
Enjoy the rides, and thanks again for choosing Spada!
THIS IS SPADA!!!
Excellent product ,good prices and very good customer service. I just wish the suppliers of spada in south wales had more options and the larger sizes to try on.
28 juli 2025
Antwoord van Spada Clothing
Thank you for your amazing review!
We're really glad you're happy with the product, prices, and service, that means a lot to the whole team.
We hear you on the sizing and stock availability in South Wales and it’s something we’re always working on with our retailers, so we appreciate the feedback.
Thanks again for the support, and ride safe out there!
Bought hoodie from a retailer
Bought one of their hoodies from a retailer a month ago. Came of my bike on Wednesday at around 20mph down a hill and my left arm is now minus several layers of skin. £120 wasted on a completely sub par product (for the speed I came off your hoodie should have easily held up based on your ratings). I have your chameleon sp18 helmet and now looking elsewhere for another as I have lost faith in your safety rated items
23 juli 2025
Review zonder uitnodiging
Antwoord van Spada Clothing
Hi Nick,
We’re really sorry to hear about your experience and we hope you're healing well.
As per our conversation on the phone, we're awaiting images from yourself so we can investigate this further and help find a solution.
Regards,
Spada Team
Great product/price but customer support not so good.
Great product that is very well made & at a great price, could have been 5 stars but the company let itself down by not replying to 2 emails I sent to them asking for assistance.
30 juni 2025
Antwoord van Spada Clothing
Thanks for your feedback! We’re glad to hear you like the look of the gear. Whenever you get out on the road with it, we hope it performs just as well. If you have any questions or need assistance, feel free to reach out, we’re here to help.
Ride safe!
Zakia
Love the MTB clothes
Love the MTB clothes. They wear and wash so well. Really comfie to wear. Perfect sizing. Always a bargain price. Shipped really fast too. You cannot go wrong with any of the clothes. I have most of them, shorts, socks, tops etc love them all.
26 juni 2025
Antwoord van Spada Clothing
Thank you for your kind words! We’re really pleased to hear you’re happy with the MTB gear and that the fit and quality meet your expectations. We appreciate your support and look forward to equipping you for many more rides ahead. Ride safe!
Thanks again,
Zakia
Amazing products
Amazing products. I’m on my second pair of jeans-they fit really well. I also have the bomber jacket -this is ace!
1 juli 2025
Antwoord van Spada Clothing
Thanks for the great feedback! It’s awesome to hear you’re on your second pair of jeans and still happy with the fit. And we’re glad you’re enjoying the bomber jacket, it’s one of our favourites too.
We appreciate your continued support and look forward to keeping you comfortable and protected on the road. Ride safe out there!
Regards,
Zakia
Highly recommended hoodie
Great quality hoodie, very comfortable with the reassurance of the safety padding. Good alternative to a jacket.
30 juni 2025
Antwoord van Spada Clothing
Thanks for sharing your experience! We’re glad to hear the hoodie’s comfort and safety padding are working well for you.
Thanks for choosing Spada, stay safe!
Zakia
Thank you
Many thanks for a quality pair of jeans slight delay in delivery due to courier issues which was completely out of the vendors hands huge thanks to Layla for sorting for me
28 mei 2025
Antwoord van Spada Clothing
Hi,
Thank you so much for the kind words and for your patience during the delivery delay, we’re really glad to hear you’re happy with your jeans in the end!
Ride safe and enjoy your new gear!
Spada Clothing Team
Great service
29 mei 2025
Quick delivery and quality product
27 mei 2025
Speedy delivery and an excellent…
Speedy delivery and an excellent product. I bought the waterproof suit and it fits true to size 👍🏻
27 mei 2025
My gloves look and feel great
27 mei 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.