Good website for ease of finding/ordering parts. Item arrived (Car Suspension Control Arm) and appears to be a quality part at a very competitive price. I ordered the item on Friday at 1415 and immedi... Toon meer
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Lees wat reviewers zeggen
Dyson V11 Torque Motorhead Estimated between: Nov 24 and Nov 29 1 £54.99. No response to numerous emails. Tel +44 333 335 5871 does not work. Just rings off immediately. Live chat also t... Toon meer
Bedrijf heeft geantwoord
Ordered a V15 Dyson exchange. No tracking number, no replies to email, no reply to live chat, Phone number does not work. Was going through paypal to get a refund but it turned up out the blue totally... Toon meer
Bedrijf heeft geantwoord
Same situation as other reviews. Order placed for Dyson motorhead, and no delivery within dates advised. Follow up emails/online chats all seem to be automated, and no response on delivery. Phone l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We sell brand new genuine parts for brands, such as Dyson, Vax and Samsung.
Contactgegevens
63/66 Hatton Garden, EC1N 8LE, London, Verenigd Koninkrijk
- +44 333 335 5871
- contact@spareshut.co.uk
- spareshut.co.uk
2,7
Slecht
276 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you spares hut
16 mei 2024
Review zonder uitnodiging
Great service from spares hut thank you
17 mei 2024
Review zonder uitnodiging
Karen James
15 mei 2024
Review zonder uitnodiging
AVOID AT ALL COSTS-YOU WILL LOSE YOUR MONEY
Order HUT4571 placed on 19/04/2024.The company is quick to accept payment but from there onwards you are on your own.As a delivery estimate of latest 26th April passed with no communication at all,I have written numerous emails to try and get some response from the company to no avail.My first email,on 30th April,received a response to say the item was being sent but no tracking was provided.No response since then.ABSOLUTE THIEVES
UPDATE
Have you noticed that after receiving a number of 1 star reviews there will suddenly be a bunch of 5 star reviews being posted by individuals who have only a single posted review on Trustpilot(presumably they were so impressed with Spares Hut that they felt they had to write their first and only review for Spares Hut!!)all in the space of a few days.The aim is obviously to drown out the bad reviews.Highly suspicious activity
19 april 2024
Review zonder uitnodiging
Very happy with my order.
26 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Cheaper for the same parts than other…
Cheaper for the same parts than other stores online.
27 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Chris Paterson
2 mei 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Genuine filter however arrived later…
Genuine filter however arrived later than i would've liked :/
1 mei 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Great service received when purchasing…
Great service received when purchasing a spare part for my dyson v11 absolute.
1 mei 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Brenda Moore
29 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
First order was lost in dispatch but…
First order was lost in dispatch but shortly replaced and it was delivered on the 27th. Cheers.
27 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
the experience was great from placing…
the experience was great from placing to the order to receiving the product that i needed in the same week. i was unsure what part would fix my vacuum and reached out to their team. i received a response telling me which part i needed to order. thank u.
30 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
DO NOT BUY
DO NOT BUY
The wing mirror I had ordered clearly says it’s a “electric mirror” I had paid a whole mechanic to come out mobily to take the door panel off to just fit the mirror.
Just to find out it ain’t even an electric mirror. HONESTLY wasted my Time And Money since I had also took work off for this.
The reviews on the sigh are ALSO ALL FAKE, I TRY PUT A REVIEW UP AND THEY WILL NOT UPLOAD IT. YOU CAN GO TRY YOUR SELF. ( I think it’s since it’s a bad review) which they don’t want a bad look.
1 mei 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi Ryan. I can confirm that you're contacting the wrong company. We do NOT sell electric mirrors. Our reviews are also fake and you need to make sure that you're contacting the right company before leaving such a horrible and FAKE review, because we do not even sell these types of products. We specialise in vacuum cleaner accessories and parts. We do not sell any parts for cars. We will now report this review. Thanks.
Genuine parts for hoovers
26 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Bought a torque motorhead for my Dyson…
Bought a torque motorhead for my Dyson V11
30 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Avoid
Ordered item on 23rd March, never arrived. Contacted them on the 8th Apr, had a response on the 10th saying they will look into it. Never heard back. Contacted them again on the 15th, 17th, and 22nd. No response. Tried calling them using the number on their website, but getting a response that the number is not in service. Absolute thieves.
Reported to NCSC as a scam website
23 maart 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hello Chris. I am unable to check your order status for you, because we have not received any emails from you and you have not provided us with your order number. We're requesting that you get in touch our support team through email at: contact@spareshut.co.uk and include your order number, as we cannot do anything if we can't locate your order. We look forward to hearing from you to get any possible outstanding issues resolved, as soon as possible. Thanks.
They claimed to have sent it TWICE
They claimed to have sent it, then claimed to have sent my item a seconded time. Yet BOTH times it got lost in the post. They are a bunch of rip of con men. NEVER EVER BUY FROM THEM. You won't get your order and unless you paid by PayPal, you won't get your money back.
21 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi Andy. I can confirm that a replacement was ordered for you out of our own generosity, even though the investigation with Royal Mail concluded that the order was delivered to the correct address. We have also not heard from you since when asking for an update, so believed it had been delivered. If this still isn't the case, then you need to get in touch with our support team by emailing: contact@spareshut.co.uk. We look forward to hearing from you to get any possible outstanding issues resolved as soon as possible.
I won't lie the delivery arrived quite…
I won't lie the delivery arrived quite later than i would of liked and i was quite skeptical. However i am so glad i ordered the filter i needed with spares hut. It was delivered to my neighbour and i did not get a calling card so thats why i am rating 4 stars. Cheers team.
16 april 2024
Review zonder uitnodiging
Antwoord van Spares Hut
Hi. Thank you for your positive review. We hope you're satisfied with your purchase. If you have any questions, then be sure to let us know.
Horrific customer service and business conduct
TERRIBLE. Unfortunately, I have literally nothing positive to say and question whether this is a legit business. I placed an order in Nov2023 and I am still yet to receive it. I was constantly chasing to finally get a response at the end of January to say that said it was dispatched - they could no provide any evidence of dispatch or a tracking number. I have been asking for a refund since January and all I receive is a response 3 weeks later asking for my PayPal email…. To wish I have responded several times saying it’s the same email address. They are constantly and deliberately delaying a refund and a morally horrific company with no regard for customer service
Updated - April 17th
If my refund was processed please show me receipts. When did I get a confirmation email of this? When did it land in my bank account? What is the reference number?
And finally, why don’t I have the money?
22 november 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Hi James, your order was dispatched by Royal Mail. You contacted our team and tracking information was provided, which you claimed you did not receive, even though the tracking states that it was delivered to the correct GPS co-ordinates. We had to investigate this issue and was unable to locate your order, so we started a claim with Royal Mail and offered a full refund or replacement. Your refund was processed.
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