I have been shopping with Specialist for 15 years, both for school and personal supplies and cannot fault them. Their products are great, the range is wide and the delivery reliable. Their customer se... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I phoned for assistance ahead of my order. The person I spoke to was knowledgeable and gave me a helpful recommendation. Likely an artist! Also, excellent delivery service. Helpful and trouble free.
Bedrijf heeft geantwoord
Fast turn around time, well packaged, simple ordering process, fantastic product range. However the website does not make it very clear that free delivery for orders over £40 is the order cost ex. V... Toon meer
Bedrijf heeft geantwoord
Wide selection of products and reasonable prices. We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Contactgegevens
Hamilton House, Mountain Road, LE4 9HQ, Leicester, Verenigd Koninkrijk
- 0116 269 7711
- orders@specialistcrafts.co.uk
- specialistcrafts.co.uk
4,8
Uitstekend
82 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to find and order what i needed on…
Easy to find and order what i needed on the website.
Arrived well packaged and quickly.
26 maart 2026
Antwoord van Specialist Crafts
Thank you for your kind review. We are pleased your order arrived quickly and was well-packaged.
Antwoord van Specialist Crafts
Thank you for your kind review Helen. We're glad that you are happy with our service.
Terrific service when error in shipment…
Terrific service when error in shipment was rectified free of charge
25 maart 2026
Antwoord van Specialist Crafts
Thank you for your kind review. We are glad your shipment issue was resolved.
Purchased Jelotong wood for carving as…
Purchased Jelotong wood for carving as it is supposed to carve as easily as Basswood whereas in reality it’s like trying to carve a brick and seems to harden the more it is worked. Won’t buy again.
11 maart 2026
Antwoord van Specialist Crafts
Thank you for taking the time to leave a review Cyril. We are sorry for the issue raised and have already passed your comments to the supplier. Jelutong wood is a hardwood (due to having a fine texture and low density) and should be suitable for carving by hand or machine. We will come back to you with more information shortly.
Definitely recommend
When I got an order wrong they immediately corrected it.
Can not fault the quick helpful and friendly response.
Would use them again and definitely recommend!
30 maart 2026
Review zonder uitnodiging
Antwoord van Specialist Crafts
Thank you for your kind review Janet. We are glad your issue was resolved in a helpful and friendly manner.
Excellent experience
I had an excellent experience with Specialist Craft. The delivery was extremely quick, and communication throughout the process was clear and kept me fully informed. I particularly appreciated that my items were dispatched separately to avoid any delays to the overall order, this level of consideration really stood out. I would highly recommend Specialist Craft, we have been ordering from them for years and we will definitely be using them again.
26 maart 2026
Review zonder uitnodiging
Antwoord van Specialist Crafts
Thank you for your kind review Vicky. We are glad your delivery was quick and that you were kept fully informed throughout.
The goods are always promptly sent and…
The goods are always promptly sent and I have minimal issues.
12 maart 2026
Antwoord van Specialist Crafts
Thank you for taking the time to leave a review Leanna.
We are glad materials arrive promptly and you have minimal issues
Prompt Delivery
11 maart 2026
Antwoord van Specialist Crafts
Thank you for taking the time to leave the review Nicola.
We are glad you receive your orders in a timely manner
Came very quickly in like 2 days
Came very quickly in like 2 days, very affordable for A level NEA Dt project
11 maart 2026
Antwoord van Specialist Crafts
Thank you for the kind review Kayde.
Good luck with your project!
Antwoord van Specialist Crafts
Thank you Khasan for your kind review
Prompt Response to an issue with Delivery
You know how good a company is when there is an issue with your delivery and have to contact customer service. On this occasion Astra at customer service was very apologetic and sorted out my issue straight away the day I contacted the with my issue and sent out a missing item from my order with next day delivery. I couldn’t ask for anything better than the service I received thank you.
9 maart 2026
Antwoord van Specialist Crafts
Thank you for taking the time to leave a review Liam!
Your kind words are much appreciated and will be passed on to Astra who always aims to please.
Sorry for the initial delivery issue but glad we put it right quickly for you.
It is a good company
It is a good company. The products are a high quality and the delivery is fast
5 maart 2026
Antwoord van Specialist Crafts
Thank you for leaving a review Linda. We're glad you find our deliveries quick and products of high quality
Thanks again
Very rapid supply of goods
Very rapid supply of goods. Packaged in a fully recyclable way. No plastic waste
5 maart 2026
Antwoord van Specialist Crafts
Thank you for leaving this review. We aim to deliver quickly, keeping our environmental impact as low as possible
Brilliant service
Brilliant service! Easy to navigate the ordering system. Fast processing and speedy delivery. 👏🙂
18 februari 2026
Antwoord van Specialist Crafts
Thank you Louise. We're happy to hear that your experience was seamless and the delivery was quick. Thanks again you for your feedback!
Got what I needed the very next day
Got what I needed the very next day. all safe and secure.
17 februari 2026
Antwoord van Specialist Crafts
Thank you for leaving a review Teresa! We're glad your order arrived quickly and all in order
Thanks again
Fast and efficient service
Fast and efficient service, great for a wide variety of materials.
Helpful customer services staff, would recommend.
18 februari 2026
Antwoord van Specialist Crafts
Thank you for taking the time to leave a review!
Our customer service team pride themselves on being as helpful as possible so we really appreciate your kind words.
Great quality products
Great quality products, fast delivery and reasonable delivery charges.
18 februari 2026
Antwoord van Specialist Crafts
Thank you for leaving your positive feedback Stuart! We're happy to hear you found our products of great quality and we provided quick delivery to you.
Thanks again
Very happy online customer
I placed my online order on a Sunday morning and received it on the Tuesday (using the free delivery option). No issues with any of the items I ordered and super quick delivery. For me, a really positive experience all round :)
16 november 2025
Review zonder uitnodiging
I've been using your galway…
I've been using your galway outlet,everytime I ordered out of stock !
They gave me my money back and when the ply came in they would give it me free of charge which they did.ordered again same thing it would be in stock within a week.Two weeks went bye no product or communication.complained again wa
s told not in stock yet it's out of there control,well yes I can accept not there control but not to leave the customer in the lurch for the second time,they did say they would issue a full refund that was three weeks ago and still waiting,It 50euro I'm a one man small business trying to make a bit of extra cash.but its companys like you are destroying us due to your incompetence im having to go through PayPal to get my money back.i gave you one star couldnt Give less I would not recommend anyone to buy anything from specialist crafts based on my experience with there Galway site
21 juli 2022
Review zonder uitnodiging
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