Specs Oncall Reviews 

28
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Muhammed was thorough, professional and friendly. His attention to detail was outstanding. His customer service skills re. follow up, payment and price was excellent I highly recommend him.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

100% happy. This is the best eye care service I've ever received and I've been wearing corrective lenses my whole life. Mohammed is very professional, confident and polite. He always phones... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great eye test and glasses! Mohammed was friendly, efficient and informative! He walked me through everything we did during the eye test and what was purpose of it. And he was so prepared and th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the first phone to the delivery of the glasses an exceptional service Very professional and extremely friendly and polite. Mohammed certainly puts you at ease the whole process of the eye test a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opticien
  2. Optometrist

Geschreven door het bedrijf

Expert eye care — brought to your home. At Specs Oncall, we make it easy to look after your vision without the stress of travelling to the high street. Our fully qualified opticians provide both NHS-funded and private home eye tests, offering friendly, personalised eyecare tailored to your needs. Once your eye test is complete, we help you choose from a wide range of stylish, affordable glasses — with clear pricing and no sales pressure. We help you find the right pair, not just any pair. Every pair of glasses comes with one year of home-visit aftercare, so you’re never left on your own if something doesn’t feel right. No travel. No stress. Just better vision — from a local team that truly cares.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

28 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(28)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Eye test

After my dad, who has dementia and lives in a care home, broke his glasses, I struggled to find an optician who could help quickly, especially since he wasn’t mobile after a recent fall. His regular optician needed him to come in, and Specsavers offered the earliest home visit in two weeks—just for an eye test, with a further wait for the glasses.

Thankfully, I found Specs OnCall online. I left a message, and within an hour they called me back and arranged a home visit for that same week. The optician, Mohammed, was fantastic with my dad—patient, adaptable, and very understanding of his dementia. He carried out a full eye test at the care home and helped us order two pairs of glasses: one bifocal (which would take two weeks) and one single vision for short-term use.

Amazingly, the single vision glasses were ready in just two days and delivered personally by Mohammed, and the bifocals arrived exactly on time two weeks later. The entire process was smooth, compassionate, and efficient. I’m extremely grateful for the service and highly recommend Specs OnCall for anyone needing home optician visits.

30 mei 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you for sharing your experience in such great detail. We're really glad we were able to help your dad get a couple of new pairs of glasses. It’s great to hear the process was smooth and that he received his glasses quickly. We truly appreciate your kind words and are always here if you need us again.

Beoordeeld met 5 van de 5 sterren

Very professional

Specs on call came to my house for myself and my daughter to have our eyes tested. It was easy and very professionally from start to finish. I'm looking forward to wearing my new glasses.

24 mei 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you for your kind review! We're so glad to hear that you and your daughter had a smooth and professional experience with our home visit service. We hope you love your new glasses, and we're always here whenever you need us again!

Beoordeeld met 5 van de 5 sterren

My wife and I are in our mid eighties

My wife and I are in our mid eighties, she is housebound and so am I effectively in looking after her. We both needed eye tests and our current optician could not offer a home visit at a time that was suitable for us.
Specs Oncall allowed us to choose both the day and the time.
We were both impressed with the manner in which the tests were carried out and the consideration Mohammed showed for our circumstances.
We have now received our glasses and are perfectly satisfied.
Throughout the whole process we have been kept fully informed and assured of continuing care. Of this we now have no doubt.

18 april 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you so much for your heartfelt review. We're truly honored to have been able to support you and your wife with your eye care needs at home. It's wonderful to hear that you felt well cared for and fully informed throughout the process. We're always here whenever you need us and are committed to providing continued support.

Beoordeeld met 5 van de 5 sterren

5 Stars – Outstanding Domiciliary Eye Care Service!

I arranged a domiciliary eye care visit for my mum, and the service exceeded all our expectations. From the moment I contacted them, the optometrist was professional, courteous, and incredibly understanding of my mum’s needs. The optometrist was punctual, friendly, and showed great patience and care throughout the visit, making my mum feel completely at ease in her own home.

The eye examination was thorough, and everything was explained clearly. They even brought a wide selection of frames for her to choose from, which was a lovely touch. It’s such a relief to have this level of care available at home, especially for someone with mobility issues.

Highly recommend to anyone needing compassionate and convenient eye care for a loved one. A fantastic service from start to finish!

2 mei 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you for such a thoughtful and detailed review! We’re so pleased to hear that your mum felt comfortable and well cared for during the visit. It means a lot to know that the experience exceeded your expectations. We're truly grateful for your recommendation and are always here to help when needed.

Beoordeeld met 5 van de 5 sterren

Prefect service in difficult circumstances

I had to use Specs on Call because my elderly father is bed bound. This made it difficult to get to a conventional Opticians.

Specs on Call came out and carried out a full eye test, they were patient and took their time ensuring my father was comfortable at all time.

After the examination, we were offered advice on glasses and further treatment. My father was given a prescription and there was no hard selling of frames or lenses.

As my father needed a referral to hospital Specs on Call took care of that and reassured us about what would come next.

All in all a great service.

27 april 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you so much for taking the time to share your experience. We're truly glad we could support your father with the care he needed. We're pleased to hear that you felt reassured and supported throughout the process, and we’re here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Excellent Optician

Excellent service. Very professional optician. Answered all my questions with great patience! Very friendly, made to feel comfortable and relaxed throughout the test. Would highly recommend Mohammad for eye care.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you for your wonderful review! We're delighted to hear that you had a comfortable and professional experience with our optician Mohammed. Providing patient, friendly, and high-quality care is our priority. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service and professional…

Excellent service and professional reliable satisfaction...
Hope everyone try at once with there experience..9

24 maart 2025
Review zonder uitnodiging
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Antwoord van Specs Oncall

We truly appreciate your kind words and recommendation! We are glad to hear you had a great experience. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Optician Mr Ullah was really…

Optician Mr Ullah was really knowledgeable and friendly. After prescribing the number, he also helped me to select frame.

He delivered the frame to my house and then sat with me for while to ensure I am comfortable with new number which was unusual for me because no one cares about their patient but Mr Ullah stayed with me to ensure that if i am not comfortable with prescribed number then he is willing to change the number. My overall experience was great. I would highly recommend Mr Ullah to others.

16 december 2024
Review zonder uitnodiging
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Antwoord van Specs Oncall

Thank you so much for your kind words and for sharing your experience! We're delighted to hear that our optician went the extra mile to ensure your comfort and satisfaction. Providing personalised care is our priority, and it’s wonderful to know it made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future!"

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