WOW! Placed online order Saturday. Received email on Monday requesting old glasses for measurements. New Ray Ban's with prescription lenses arrive Friday. And at half the cost of High Street retailers... Toon meer
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Ordered some spectacles for computing. Sent copy of prescription. They asked for measurement which I didn't have (distance between pupils). They said they would use national average but I found old... Toon meer
and then I asked myself are these headaches I'm getting really a result of me quitting smoking or just possibly because since breaking my last pair of spectacles three months ago I've been making do... Toon meer
I can't recommend Spectacles Direct highly enough. I placed an order on Thursday afternoon, confirmed my prescription within a couple of hours and a shiny pair of Raybans turned up on my doorstep on... Toon meer
Bedrijfsgegevens
Contactgegevens
163A Bonnington Road, EH6 5BQ, Edinburgh, Verenigd Koninkrijk
- +44(0)131 553 9000
- spectacles@spectaclesdirect.co.uk
- spectaclesdirect.co.uk
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A brilliant service
In this age of bad service this company really care about their customers.
I would recommend them wholeheartedly,
Fast, efficient service
I needed my glasses quickly and the member of staff I spoke with explained that she would deal with my order personally. They arrived on time and I am very pleased with the price.
Superb Customer Service
I rarely leave reviews but this company must be applauded for their super customer service. My wife and I went to choose our glasses and lost track of time and kept them their till nearly 7pm when their close time is 6pm , they did not try and rush us or mention that they should of been closing.
The optician was very thorough and had a caring attitude which assured me that I was in good hands. The whole experiences was a pleasure. If your looking for glasses this company must be your first choice.
couldnt ask for better customer service. was looked after from ordering to actually receiving my glasses..
Rang customer services as was unsure how to fill in the forms. They took me through step by step. Was rang to confirm they had received my email. Was kept informed all the way through for progress and then asked if I was satisfied when they arrived. Who could ask for better customer service???? X many thanks to you all
EXCELLANT GLASSES
Quick efficient service, fantastic glasses and so, so pleased, will recommend to everyone and will use again
Fast delivery, great glasses
Glasses received very promptly. Really impressed with the speed of delivery and glasses are perfect.
Quick service, good product
Easy to use site, quick delivery and happy with the items.
Quick, straight forward and no problems.
Web site is easy to use, from frame selection, lens options, to ordering. After I scanned my pescription, it was simple to send. Glasses arrived in a week and are fine and good value for money.
Spectacles Direct
My recent second order for two pairs of spectacles was dealt with speedily and efficiently, just like the first.
Excellent Glasses
I bought a pair of bi-focals from Spectacles Direct, I wasn't quite sure if it was a good idea buying glasses online but it has proven to be a great success. The service is excellent, very easy to order and provide my prescription. The price was very good, the quality of the glasses is excellent and they fit very well. So I would definitely recommend them.
Great service, great glasses
I ordered my glasses on Monday and they had arrived by Friday even though my prescription was higher than standard. Very pleased with the speed and service and great value for money.
quick and value for money service
we weren't sure about purchasing eyeglasses over the Internet however the customer service was great and we ended up saving around £150 on ray ban glasses. I am very happy about my purchase and have been happily wearing my new glasses since their arrival approximately 2-3 days later. I would definitely recommend this service to my friends and family.
Excellent
Very quick turnaround, great for ordering a pair of glasses when you have a good prescription. Got myself a new second pair without the hassle of going to the opticians again, and for a great price with thin and light lenses.
Great Service
I cannot fault the service, courteous staff, prompt attention and excellent advice given, also purchase delivered promptly. Value for money another plus factor.
Absolutely fantastic service and price
Bought a pair of rayban wayfarer sunglasses with prescription lenses. Less than half the price of high street and supermarket chains. Arrived within four days. Top quality company with great customer service.
Great service - highly recommended.
I can't recommend Spectacles Direct highly enough. I placed an order on Thursday afternoon, confirmed my prescription within a couple of hours and a shiny pair of Raybans turned up on my doorstep on Saturday morning.
Quick, efficient, friendly service and a great value, quality product. If only all online retailers could be the same.....
The way all companies should conduct their businesses
Wayne, Kirsty & co - brilliant.
Quality & pricing - brilliant.
I cannot see myself using a High Street optician again.
Impossible to give enough praise to this company and its staff.
Great price and great service
Ordered a cheap (£29) pair of prescription sunglasses for driving. Turned up less than a week later and I was delighted to find them just as good quality as my main specs, for which I had paid £100 elsewhere. Will definitely use again.
Brilliant service
Ordered some RayBan specs and was told they were on back order and would take a week to get from Italy.Then additional time to make the lenses. Ordered Sunday arrived by Thursday, can not fault the service. Even did a itemised receipt for me to present to my insurance. HIGHLY RECOMMENDED
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