Spectacles Direct Reviews 

307
•
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

WOW! Placed online order Saturday. Received email on Monday requesting old glasses for measurements. New Ray Ban's with prescription lenses arrive Friday. And at half the cost of High Street retailers... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered some spectacles for computing. Sent copy of prescription. They asked for measurement which I didn't have (distance between pupils). They said they would use national average but I found old... Toon meer

Beoordeeld met 5 van de 5 sterren

and then I asked myself are these headaches I'm getting really a result of me quitting smoking or just possibly because since breaking my last pair of spectacles three months ago I've been making do... Toon meer

Beoordeeld met 5 van de 5 sterren

I can't recommend Spectacles Direct highly enough. I placed an order on Thursday afternoon, confirmed my prescription within a couple of hours and a shiny pair of Raybans turned up on my doorstep on... Toon meer

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5,0

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TrustScore 5 uit 5

307 reviews

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5,0

Alle reviews

(307)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect choice and service everytime!

I've used Spectacles Direct twice for both everyday prescription glasses and recently a pair of prescription sunglasses.

The staff in showroom are extremely knowledgeable and go to great lengths to make sure you are 100% happy. I would never buy glasses from a high street opticians again.

8 augustus 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Prompt, efficient, friendly and good value

I had read great reviews of this service on this site and was not disappointed. The process was easy (once I'd managed the slightly krpyton-factor style box assembly) and the service was extremely quick. Within a week I have received back my reglazed glasses with the unexpected extra of a new hard case to put them in - most welcome as I'd broken my old one.

I was also impressed with how much contact I received to assist me in tracking my order - I received e mails on receipt of my glasses and order and on despatch.

If there were a couple of improvements I could suggest, I think, jokes aside, slightly clearer instructions on how to put the box together and also a bit more clarity on the website about pricing. I was offered the recommended scratch resistant coating and also insured postal delivery. There was no "hard sell" but it would have been better to know about these options in advance so that I wasn't "on the spot" needing to decide.

Overall though an excellent service and one I'd recommend to others.

2 augustus 2013
Review zonder uitnodiging
Logo Spectacles Direct

Antwoord van Spectacles Direct

Hi Nikki,

Many thanks for your review and feedback.

I completely take on board everything you have said. We are now currently looking at sending out some clearer information on the assembly of the box.

Wayne Downie,
Customer Services

Beoordeeld met 5 van de 5 sterren

Faultless - great service, price and quick delivery. Excellent

I wanted some specs for a long drive I was undertaking on a weekend, and called up to make my order on the Thursday before so very little time available. My prescription is very low and I will only be wearing them occasionally so wasn't spending much - around £30 tops.

The specs I chose were actually unavailable but an alternative was sent and delivered next-day, and at a superbly low price that nowhere else online or in the shops could match.

Kirsty there was lovely and helpful and despite me buying one of the cheapest pairs on the site felt as if I was a valued customer.

Very highly recommended.

31 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SPEC TACULAR service

I've tried other reglaze firms, but this one out shines them . the customer service is second to none, I spoke to wyanne over the phone and he gave me some advice on what to order,
This firm as got that personal touch, not a salesperson who's just looking for a sale/ commission.
Give them a try and see for yourself.

17 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant and efficient service!

The experience was faultless! From the moment I ordered the pack to post my glasses til I receive them.

Communication was easy, different options given but no pushy hard selling.

I would highly recommend their service :)

7 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

excellent

i found spectacles direct were excellent, i made a mistake on the form and it was picked up by them and they phoned me straightaway to query it. Then the delivery was fast and efficient, so well done to them, and i will definately use them again.Oh and i was very pleased with the spectacles.

2 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Truly astonishing service!!!

I had fallen in love with a set of frames in a high street store and was gutted that I couldn't afford them. I checked out Spectacles Direct and saw they had the exact model for less than half of the high street price. I had never bought glasses online before so was a bit sceptical, but a quick call to them reassured me. The gentleman I spoke to was extremely helpful and knowledgeable and spoke to me about my prescription in language I could understand. This was Tuesday afternoon. I placed my order online and my glasses were delivered to my before 9am on Thursday. When I tried them on they were perfect. I was so delighted I told everyone at work and will definitely order a second pair from them.

2 juli 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick, hassle-free and good quality.

Their service is so great, it's hassle free and the staff are very friendly. No damage to my frames I sent in either. I am very pleased with this company and would recommend to anyone!

28 juni 2013
Review zonder uitnodiging

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