All of a sudden the whole platform disappeared, I was unable to access, lost all my work and had to pay another platform to redo everything. I talk more than 2 months of work gone. I asked for a re... Toon meer
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Derzeit kann ich die LEistung von Speechelo noch nicht bewerten. Was aber absolut sehr negativ auffällt, ist, dass man von einem upgrade zum nächsten upgrade geführt wird ohne die Möglichkeit zu haben... Toon meer
The sales process is typical "infomercial" hype and pump - "But there's more..." pressure after you've committed to the purchase. I purchased the basic product and will evaluate it over the next 3 m... Toon meer
I purchased Speechelo standard then upgraded to Pro at 197 USD but i have not recived the login details of speehelo platform for my pro version. I raised three tickets but no response recived in p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Instantly Generate Voice from Text
Contactgegevens
Pavel Ghoerge, 300720, Timisoara, Roemenië
- support@speechelo.com
- speechelo.com
2,0
Slecht
245 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I smelled a scam right away ..
I smelled a scam right away as the ad consists of tons of pages that you are supposed to scroll through only to get confused. Typical of a scammer selling another version of snake oil!
Thanks but no thanks ;) !
11 december 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to leave a review for Speechelo. We apologize if you felt that the ad for our app was confusing or deceptive. This is not the experience that we want for our customers, and we will make sure to review and improve our marketing materials to ensure that they are clear and straightforward. We appreciate your feedback and are committed to continuously improving our app to provide the best possible experience for our users.
Swindle
The advertising is completely overdrawn and gives a wrong impression concerning the performance of the standard APP. Other free (!) TTS programs have a similar performance.
11 december 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your feedback about Speechelo. We apologize for any disappointment you may have experienced with the performance of our app. Our advertising is meant to showcase the capabilities of our app, but we realize that it is not always possible to fully demonstrate the full range of features and functionality in a short advertisement.
We want to assure you that we are constantly working to improve Speechelo and offer the best possible text-to-speech experience for our users. If you have any specific suggestions for how we can improve, please don't hesitate to let us know.
Not sure if this company will give refund
I was looking for a text-to-speech app and found Speechelo. It looked interesting and they are pretty hard sell, but I wanted to see (and hear) more examples of their voices. It appeared the only way to do that was to sign up for their standard option. Since they say several times on their website and in their videos that they will give you a full refund within 60 days, I thought it would be safe. It's now appearing I may have been wrong. In response to my request for a refund (the only US female voice available was awful), customer support pitched me to buy the pro version, which I do not need nor want. Now, I'm not sure whether they will honor what they advertise on their website about refunds or not. Will definitely keep you posted.
7 december 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Hello! As mentioned on our website and advertising materials, we offer a 60-day money-back guarantee for all of our products, and we are committed to honoring this promise. We want to clarify that our customer support team did not pitch you to buy the pro version of our app. Instead, we just offered it to you for free as a good gesture which you denied. We could also see that the refund was processed long back from our end. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help and want to ensure that all of our customers are satisfied with their experience with our app.
Their advertising is completely…
Their advertising is completely misleading. They provide far fewer voices then they promise because they consider the AI version of a voice to be a different voice! And their AI voices are inferior to other companies. They also seem to have multiple listings on google that appear to represent them as different companies!
29 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to share your feedback about Speechelo. In regards to the voices and options available in our app, we do offer a variety of natural and AI-generated voices, and we understand that different customers may have different preferences. We apologize if the AI voices did not meet your expectations, and we will definitely take your feedback into consideration as we continue to develop and update our app.
Our goal is always to accurately represent our products and services, and we will make sure to review and update our marketing materials to ensure they accurately reflect what we offer.
Speechelo gives the impression that you…
Speechelo gives the impression that you have a one-time account, which is not the case. Subsequently, double debits are made from the credit card. There is no clear opt-out possible.
3 december 2022
Review zonder uitnodiging
Antwoord van speechelo.com
We apologize for any confusion or inconvenience you may have experienced with Speechelo. We want to assure you that we do not charge anyone without their consent. We do offer an optional upgrade to Speechelo Pro during the checkout process, but it is clearly indicated as such, and the customer must opt-in to purchase it. We have reviewed the process and can confirm that there is a clear opt-out option available.
We understand that mistakes can happen, and we apologize if this has caused any issues for you. We can see that we have already refunded the charge for the Speechelo Pro upgrade, and we hope that this resolves the matter to your satisfaction.
Attention arnaque.
Attention arnaque.
C'est un abonnement. Par ailleurs, le texte lu est limité à quelques phrases.
30 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your review of Speechelo. We apologize if you were disappointed with the limitations of our app, and we understand that different customers may have different needs and expectations.
At Speechelo, we are constantly working to improve and expand the capabilities of our app, and we value all customer feedback as we strive to deliver the best possible user experience. We apologize if your experience did not meet your expectations, and we would like to assure you that we are committed to continuously improving our products and services.
If you have any specific suggestions or ideas for how we can improve our app, we would love to hear from you. Please do not hesitate to contact our customer support team with any feedback or questions you may have. We are here to help and want to make sure all of our customers are satisfied with their experience with Speechelo.
WARNING - Only mp3-mono
WARNING - The standard version makes recordings only in MONO quality. But they do not tell this.
29 november 2022
Review zonder uitnodiging
No billing document
It works fine for our needs. But I never received a billing document. Not receiving a billing document seems very unprofessionel, and the fact that there is no customer service/mail/number to contact is weird. So, here I am on Trustpilot to ask Speechelo to send me a billing document - can you please do that?
29 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to leave a review for Speechelo. We apologize for any inconvenience you may have experienced with receiving a billing document. Providing excellent customer service is a top priority for us, and we are sorry that you were unable to reach us through the usual channels.
We would be happy to send you a copy of your invoice as soon as possible. Please reach out to us at https://support.blastersuite.com/ and we will do our best to assist you.
Warning!!
Update 2022-12-05 : it's been 7 days and 5 banking days and I still have not received my refund yet. I wrote to them but they still haven't replied yet.
--‐---------
Warning!!! Do not purchase any of their products. I went ahead and wanted to try out Speechelo since there was a 47 dollar discount. I filled in the details on my credit card and got overwhelmed with several popups and videos offering me the pro version. I look at it but decided to decline the offer on the pro version. During checkout I noticed that they went ahead and charged me for both versions so I checked my bank account and it was true. They went ahead and stole money without my consent.Not only that, after the purchase I found out that it was a subscription which was not stated anywhere before the purchase was made- I tried to contact customer service and the link was broken, after several attempts i got hold of "clickbanks" Chat support and got help from "Lourdes". I explained the whole deal and wanted a full refund. I was offered to try the package and get a partial refund but I got even more annoyed after being scammed twice so I asked for a full refund. "Lourdes" said that she was gonna process the refunds and I truly hope that I will get it in full the following days to come... A very poor and desperate sale tactic that just ticked me off... Oh almost forgot. " Lourdes" added the text saying:"The cumstomer can't afford the products and wants a refund" Way to go to not tell it the way it is!! So aggrevating....
27 november 2022
Review zonder uitnodiging
Beta software for full price // No response from support
1/10 user experience. To get to the actual software you paid for ($US53) you have to navigate numerous upsells and promotions. I bought the standard package (which I was not able to preview beforehand) and was surprised to find out there's only one female voice... and that voice is unusable. It sounds like a robot. The other male voice samples are a little better. You get only 4 voices to choose from. Yet the company boasts that there are 72!! I have contacted support twice and have yet to hear back. Buyer beware, this is one shady company. PRO TIP- spend your money on Synthesia.. it is a far more legitimate product.
21 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for bringing this to our attention. In regards to the voices and options available in our app, we do offer a variety of natural and AI-generated voices, and we understand that different customers may have different preferences. We apologize if the AI voices did not meet your expectations, and we will definitely take your feedback into consideration as we continue to develop and update our app.
We also apologize if you felt that the upsells and promotions were excessive. Our goal is always to accurately represent our products and services, and we will make sure to review and update our marketing materials to ensure they accurately reflect what we offer. If you would like to discuss your experience further, please do not hesitate to contact us. We are here to help and want to make sure all of our customers are satisfied with their experience with Speechelo.
WARNING - Subscription needed to make it useful
Sold as a one time purchase on massive discount for full access. Upsell to pro to make it useful is actually a subscription. Even if you spot this on the page it is too late as you have already bought a product that wont do what you want. The product works ok but the sales model is misleading and unethical. I have asked them to modify it to make it clearer and look forward to their response.
24 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
We apologize for any confusion or disappointment you may have experienced with Speechelo. In regards to the options available in our app, we do offer both a one-time purchase and a subscription option, and we understand that different customers may have different preferences. We apologize if the sales model was unclear, and we will definitely take your feedback into consideration as we review and update our marketing materials.
We also want to reassure you that we offer a 60-day money-back guarantee for all of our products. We are here to help and want to make sure all of our customers are satisfied with their experience with Speechelo.
I have paid for the product
I have paid for the product, have no idea how to download. Have no receipt, but the money was taken from my debit account. Not happy camper
22 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for bringing this to our attention. It is important to us that all of our customers are able to easily access our app, and we apologize if this was not the case for you. We encourage you to reach out to our customer support team if you haven't already via the support channel (https://support.blastersuite.com/) so that we can assist you with the onboarding process and address any other concerns you may have.
Positive experience.
Positive experience.
I use the software only in Italian and I must say that the result is very performing. Its use is very interesting and intuitive, easy and above all the results and the realism of the voice are truly exceptional. Great for online presentations, reading audio books or when needing to speak over images or videos. To be recommended absolutely.
21 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for your positive review of Speechelo! We are glad to hear that you have found the software to be performing well in Italian and that you have had a positive experience using it for your use cases. We are committed to providing our customers with high-quality text-to-speech software, and we are glad to see that it has met your needs and exceeded your expectations.
We appreciate your business and are grateful for your kind words about Speechelo. We hope you continue to have a positive experience with our app and that it continues to be a valuable tool for you. Thank you for your support and for choosing Speechelo.
BEWARE!
I did a "trial" and was charged multiple times. Read ALL the "fine print" & DON'T use a bank card!! I tried reaching the "company" multiple times with no success. Lost hundreds of $ until I threatened my bank. Great concept, but a #moneysuckingscam!
13 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
It is never our intention to charge our customers multiple times without their consent or to cause any financial hardship. We have reviewed our records and can confirm that we did not receive any tickets with a similar name to the one you provided, nor did we receive any recent tickets from you. We encourage all of our customers to contact us through our official support channel at https://support.blastersuite.com/ for any issues or concerns. If you have not already done so, we recommend reaching out to us through this channel so that we can help resolve any outstanding issues.
I am so impressed with speechelo
I am so impressed with speechelo. The voices are great and it’s easy to use. The app could use a little work and therefore the 4/5 stars. I had trouble downloading on to my machine a couple times.
11 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Thank you for taking the time to share your positive feedback about Speechelo. We are glad to hear that you have had a good experience with the app and found the voices to be great.
Speechlo is the best TTS tool
Speechlo is the best TTS tool. But needs improvement. Some of the voices are awesome, You could not hear any trembling or some ticking sound when the voice character's speech, unlike other TTS tools. That is why I am impressed with this tool.
The developer is great, unless when you use the other voice character that is not yet developed.
But I know maybe in the future they will improve the other character so that to have a lot of different unique voices and characters that are perfectly performing like BILLY JOEL Character and other Pro characters that the voices are quite performing perfectly amazing.
In order for you to hear the voice perfectly performing, you need to add some punctuation marks according to the situation of the paragraph.
Always remember this friends.
Quality services or products will last longer and will give you a very outstanding dignity from the present and in the future to come.
Good luck and more knowledge and wealth to BLASTER TEAM "speechlo"
Respectfully,
Nolan Jr
24 augustus 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Hello Nolan,
Thank you for your positive review of Speechlo! We're glad you find it to be the best TTS tool out there. We're constantly working to improve the app, and we appreciate your feedback. Please keep letting us know what you think so we can continue to make Speechlo the best it can be.
Thank you,
Speechelo
Not worth even half the price!
They don't tell you about the Pro version that you need to pay extra for. The standard version is useless and pro version isn't much better. Very basic with a small selection of voices. You can't make many adjustments to the speed, tone or pronouncation. Murf.ai is far superior to this
10 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Hello Gary,
Thank you for your review. I’m sorry to hear that you didn’t find our app to be of much use. I would like to clarify that the standard version of our app is not useless, and in fact offers a good selection of voices and adjustable settings. The pro version simply offers more voices and options.
I would encourage you to give our app another try, and I’m confident that you will find it more to your liking. If not, we would be happy to refund your purchase.
I hope this clears things up for you. Thank you for taking the time to write a review.
Good product but terrible customer relationship management.
I was (past tense) quite impressed with Speechelo's product. It produced excellent renderings of the text I fed it and it did so with amazing speed.
But when I tried to upload the resulting MP3 file to my WordPress site, there was a problem. I reported the problem to them and they essentially blew me off. "Not our problem" was the essence of their reply.
Then I ran into another problem logging in. They use a Captcha with numbers to validate my email and password. Now I don't mind this to make sure they have validated my email and password, but when they do it every time I login, I have a problem. I am legally blind (Macular Degeneration) and cannot see long strings of number. I reported this to them and suggested an alternate means of validation (send me a email),and here was their complete reply: "Sorry but this is the best we can do at the moment".
So my bottom line is that they have a good product but they upsell to quickly (like before I have even logged in for the first time), AND their customer service sucks.
10 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Dear Bob,
Thank you for your review of our product. We are sorry to hear that you had a problem with it and that our customer service was not up to par. We would like to apologize and assure you that we are taking steps to correct the situation.
I can assure you that we will always pay attention to a customer's issue. If you contacted us about an issue with your file, we would have been happy to help troubleshoot it. Unfortunately, there may have been a misunderstanding on our end about what the issue was.
If you could please let us know what the problem was, we would be happy to investigate it further. We value our customers, and their satisfaction is our top priority. We would love to help you get your product up and running, so please feel free to contact us again. We would be happy to assist you in any way we can.
Thank you for your time.
Thank you,
Speechelo
SUBSCRIPTION - NOT a One off PAYMENT!
I got Speechelo on impulse around Black Friday hoping that it was just a good BF offer.
first payent of $32.40 only one British English male and female voices, both only AI-enabled, which sounded nothing like the main AI guy from the ad. The American English voices, both male and female one sounded OK, it seemed more of them were available, too, but can't be sure.
I emailed S. for a refund got offered all the tea in China FOR LIFE if I paid them another $47 ( another cat in the bag what you getting then )
IMPORTANT they actually mentioned that what I paid was NOT A ONE-OFF PAYMENT which is what I believed on sign up, but that it actually was a recurring subscription, I checked and there it was, easy to cancel, they didn't have to mention it strictly speaking
I requested a chargeback via Paypal, and by reply and got it the same day.
Very oddly, their how-to tutorial, not a bad one, was voiced over in a thick East European accent, which seemed very strange indeed under the circumstances, I can only assume that the guy, perhaps the owner, just couldn't resist the sound of his own voice!
So not an outright scum probably, but lads of headache to get any value
7 november 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Hello Vanya,
Thank you for your review. I'm sorry to hear that you were not satisfied with your purchase of Speechelo. I would like to offer my sincere apologies for the inconvenience that you experienced.
We offer a variety of voices in both American and British English, so you should have been able to find one that suits your needs. I would like to assure you that we do our best to offer quality products at a fair price. We offer a 60 day money back guarantee on all of our products, so I'm sorry to hear that you were not able to get the full value out of Speechelo.
We want our customers to be happy with their purchases, and we're sorry that wasn't the case in this situation. If you'd like to discuss this further, or if there is anything else I can do to help, please don't hesitate to contact us.
Thank you for your time.
Thank you,
Speechelo
Paid but no product was delivered. Refund still not acknowledged
BUYERS BEWARE
- I paid, yet the access wasn't delivered.
- You are forced to watch these "premiums" before moving on to the next. I don't even know if this is the norm.
- To this hour, I still have no access. It's been almost a day now. Just, wow.
- I already requested a refund, still waiting for a response. UPDATE: Luckily, I paid through Paypal. It appears, I might have a chance of a refund initiated by Paypal and not by this company.
31 oktober 2022
Review zonder uitnodiging
Antwoord van speechelo.com
Hello Carl,
I'm sorry to hear that you were not satisfied with your purchase. I would like to address your concerns and see if we can come to a resolution.
Your access is delivered as soon as the purchase is complete. Did you check your spam folder? Please let us know what specific steps you took to try and gain access to the software. We would also appreciate it if you could provide us with your order number or email address used to purchase the software so that we can check our records.
Next, I would like to clarify that you are not forced to watch any of the "premiums" in order to move on to the next section. You can bypass them if you choose.
Finally, I would like to apologize that you have not yet received a response to your refund request. Did you drop us a support ticket using the below link? If yes, please share the ticket number.
https://support.blastersuite.com
This is our main support channel, and we usually respond within a few hours. I will be happy to process that for you as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us. We value our customers and want to ensure that they are satisfied with their purchases.
Thank you for your time!
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